DUTIES & RESPONSIBILITIES: R&D Program / Project Leadership * Lead new product development (NPD ... Coordinate regulatory readiness including SDS/labeling updates, VOC/chemical restrictions, and ...
DUTIES & RESPONSIBILITIES: R&D Program / Project Leadership * Lead new product development (NPD ... Coordinate regulatory readiness including SDS/labeling updates, VOC/chemical restrictions, and ...
Manager, CX Insights & Strategy
Harrisburg, PA · On-site
$98K - $186K/yr
Owns and evolves the enterprise Voice of the Customer (VoC) strategy, integrating regulatory ... Leading enterprise research or insights programs and managing a portfolio of work aligned to ...
Manager, CX Insights & Strategy
Harrisburg, PA · On-site
$98K - $186K/yr
Owns and evolves the enterprise Voice of the Customer (VoC) strategy, integrating regulatory ... Leading enterprise research or insights programs and managing a portfolio of work aligned to ...
Owns and evolves the enterprise Voice of the Customer (VoC) strategy, integrating regulatory ... Leading enterprise research or insights programs and managing a portfolio of work aligned to ...
Owns and evolves the enterprise Voice of the Customer (VoC) strategy, integrating regulatory ... Leading enterprise research or insights programs and managing a portfolio of work aligned to ...
Manager, CX Insights & Strategy
Harrisburg, PA · On-site +1
$98K/yr
Owns and evolves the enterprise Voice of the Customer (VoC) strategy, integrating regulatory ... Leading enterprise research or insights programs and managing a portfolio of work aligned to ...
Manager, CX Insights & Strategy
Harrisburg, PA · On-site +1
$98K/yr
Owns and evolves the enterprise Voice of the Customer (VoC) strategy, integrating regulatory ... Leading enterprise research or insights programs and managing a portfolio of work aligned to ...
Product Line Manager- Residential Circuit Protection
PA · On-site
$182K - $266K/yr
This position is also eligible for a variable incentive program. Please note the salary information ... VOC) feedback, and competitive intelligence into actionable business decisions. • Lead portfolio ...
Product Line Manager- Residential Circuit Protection
PA · On-site
$182K - $266K/yr
This position is also eligible for a variable incentive program. Please note the salary information ... VOC) feedback, and competitive intelligence into actionable business decisions. • Lead portfolio ...
Lead Voice of Customer (VoC) programs , transforming customer insights into actionable improvements ... Lead escalation management for critical customerimpacting issues, ensuring rapid triage, clear ...
Lead Voice of Customer (VoC) programs , transforming customer insights into actionable improvements ... Lead escalation management for critical customerimpacting issues, ensuring rapid triage, clear ...
Senior Manager, Global Market Development - New Product Commercialization Excellence
$130K - $175K/yr
Lead cross-functional launch readiness in partnership with Product Management, Program management ... Gather and synthesize Voice of Customer (VOC) and Voice of Sales (VOS). * Provide actionable ...
Senior Manager, Global Market Development - New Product Commercialization Excellence
$130K - $175K/yr
Lead cross-functional launch readiness in partnership with Product Management, Program management ... Gather and synthesize Voice of Customer (VOC) and Voice of Sales (VOS). * Provide actionable ...
Lead Voice of Customer (VoC) programs , transforming customer insights into actionable improvements ... Lead escalation management for critical customer-impacting issues, ensuring rapid triage, clear ...
Lead Voice of Customer (VoC) programs , transforming customer insights into actionable improvements ... Lead escalation management for critical customer-impacting issues, ensuring rapid triage, clear ...
The Global Product Manager will benefit from enhanced market intelligence data (VoC, VoS, win/loss ... Collaborate with R&D leaders and Program Management Office to ensure that PRM plans are regularly ...
Quick apply
The Global Product Manager will benefit from enhanced market intelligence data (VoC, VoS, win/loss ... Collaborate with R&D leaders and Program Management Office to ensure that PRM plans are regularly ...
The Global Product Manager will benefit from enhanced market intelligence data (VoC, VoS, win/loss ... Collaborate with R&D leaders and Program Management Office to ensure that PRM plans are regularly ...
The Global Product Manager will benefit from enhanced market intelligence data (VoC, VoS, win/loss ... Collaborate with R&D leaders and Program Management Office to ensure that PRM plans are regularly ...
The Global Product Manager will benefit from enhanced market intelligence data (VoC, VoS, win/loss ... Collaborate with R&D leaders and Program Management Office to ensure that PRM plans are regularly ...
The Global Product Manager will benefit from enhanced market intelligence data (VoC, VoS, win/loss ... Collaborate with R&D leaders and Program Management Office to ensure that PRM plans are regularly ...
Mechanical Engineering Specialist
PA · On-site
$113K - $165K/yr
... Manager, Program Manager, other Mechanical Engineers, System Architects, Electrical/Firmware ... Participate in Voice of the Customer (VOC) product, market requirements research and competitive ...
Mechanical Engineering Specialist
PA · On-site
$113K - $165K/yr
... Manager, Program Manager, other Mechanical Engineers, System Architects, Electrical/Firmware ... Participate in Voice of the Customer (VOC) product, market requirements research and competitive ...
... VOC) as a critical input to new product development * Contribute to the new business models that ... creation programs • Strategically price products to maximize sales and profitability * Drive ...
... VOC) as a critical input to new product development * Contribute to the new business models that ... creation programs • Strategically price products to maximize sales and profitability * Drive ...
Retail Manager - Operations
Hamburg, PA · On-site
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. EXPERIENCE/QUALIFICATIONS: * Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or ...
Retail Manager - Operations
Hamburg, PA · On-site
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. EXPERIENCE/QUALIFICATIONS: * Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or ...
... VOC) Process Improvement & Development Work to develop, streamline, and enhance processes across all vendor-supported programs including title management, lien securitization, and GPS installation ...
... VOC) Process Improvement & Development Work to develop, streamline, and enhance processes across all vendor-supported programs including title management, lien securitization, and GPS installation ...
... VOC) Process Improvement & Development Work to develop, streamline, and enhance processes across all vendor-supported programs including title management, lien securitization, and GPS installation ...
... VOC) Process Improvement & Development Work to develop, streamline, and enhance processes across all vendor-supported programs including title management, lien securitization, and GPS installation ...
Manage customer advisory panels and user research sessions that generate strategic insight ... Demonstrated experience designing and running VoC programs including NPS, customer interviews, and ...
Manage customer advisory panels and user research sessions that generate strategic insight ... Demonstrated experience designing and running VoC programs including NPS, customer interviews, and ...
Customer Experience Associate
Malvern, PA · On-site
$16.25 - $21.50/hr
Voice of the Customer (VoC) & Data Governance • Verbatim Data Capture: Meticulously capture ... Learn more about the E-Verify program. We also consider for employment qualified applicants ...
Customer Experience Associate
Malvern, PA · On-site
$16.25 - $21.50/hr
Voice of the Customer (VoC) & Data Governance • Verbatim Data Capture: Meticulously capture ... Learn more about the E-Verify program. We also consider for employment qualified applicants ...
... VOC) in order to define product requirements Provide direction and guidance to smaller project ... Possess the ability to measure and track performance/success of programs/initiatives Ability to ...
... VOC) in order to define product requirements Provide direction and guidance to smaller project ... Possess the ability to measure and track performance/success of programs/initiatives Ability to ...
Customer Experience Associate
Malvern, PA · On-site
$62K - $72K/yr
Voice of the Customer (VoC) & Data Governance • Verbatim Data Capture: Meticulously capture ... Learn more about the E-Verify program. We also consider for employment qualified applicants ...
Customer Experience Associate
Malvern, PA · On-site
$62K - $72K/yr
Voice of the Customer (VoC) & Data Governance • Verbatim Data Capture: Meticulously capture ... Learn more about the E-Verify program. We also consider for employment qualified applicants ...
Voc Program Manager information
See Pennsylvania salary details
$38.6K - $49.4K
5% of jobs
$49.4K - $60.2K
6% of jobs
$60.2K - $71K
9% of jobs
$77.7K is the 25th percentile. Wages below this are outliers.
$71K - $81.8K
6% of jobs
$81.8K - $92.6K
5% of jobs
$92.6K - $103.4K
6% of jobs
$103.4K - $114.2K
5% of jobs
The median wage is $116.2K / yr.
$114.2K - $125K
31% of jobs
$125.4K is the 75th percentile. Wages above this are outliers.
$125K - $135.8K
7% of jobs
$135.8K - $146.6K
15% of jobs
$146.6K - $157.4K
3% of jobs
$38.6K
$107.7K
$157.4K
How much do voc program manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a voc program manager, and why are they important?
What are some common challenges a voc program manager faces when coordinating with external partners and employers?
What is a voc program manager?

Other
Posted 19 days ago
Job description
This position is responsible for leading cross-functional research and development programs from concept through commercialization for CRC’s repair and maintenance chemical portfolio across Industrial, Automotive, and Consumer end-user environments. The role provides structured project leadership, technical coordination, and disciplined execution to deliver on-time, on-spec, and compliant product outcomes, partnering closely with Marketing, Sales, Regulatory, Operations, Quality, and Supply Chain.
DUTIES & RESPONSIBILITIES:
R&D Program / Project Leadership
- Lead new product development (NPD), reformulation, and cost/quality improvement projects using a structured governance model.
- Create and maintain project charters, timelines, resource plans, budgets, and risk registers; manage scope changes and tradeoffs.
- Facilitate gate reviews and cross-functional cadence; ensure decisions and action items are documented and executed.
Technical Development & Validation
- Coordinate formulation development, test method selection, and performance validation aligned to defined use cases and claims.
- Plan and execute lab testing, application testing, and field trials across Industrial, Automotive, and Consumer environments to substantiate performance.
- Develop and maintain technical documentation (test reports, claim substantiation, technical data sheets) and support training content as needed.
Downstream Readiness (Manufacturing, Quality, Regulatory, Packaging)
- Partner with Operations and Quality to execute scale-up, pilot runs, and manufacturing trials; drive root cause analysis and corrective actions when issues arise.
- Coordinate regulatory readiness including SDS/labeling updates, VOC/chemical restrictions, and product stewardship requirements.
- Lead packaging and label readiness (fit-for-channel, durability, compliance, and brand requirements) in coordination with Marketing and Supply Chain.
Voice of Customer / Market Alignment
- Partner with Sales, Marketing, and Technical Services to translate customer feedback and downstream conditions into product requirements and test plans.
- Support major customer engagements where technical input and project planning are required (strategic accounts, industrial end users, and channel partners).
- Monitor competitive products and market shifts; recommend portfolio improvements that drive performance, compliance, and ease-of-use.
Continuous Improvement & Process Standardization
- Build standard work for R&D project management (templates, deliverables, KPIs, reporting cadence).
- Improve development cycle time, predictability, and execution quality through lessons learned and post-launch reviews.
- Contribute to R&D resource planning and portfolio prioritization to ensure focus on highest-value initiatives.
Experience
- Bachelor Degree in Chemistry, Chemical Engineering Materials Science, or related technical discipline (or equivalent experience).
- 7+ years of progressive experience in chemical product development / R&D; experience in MRO/maintenance chemical markets strongly preferred.
- Demonstrated project management experience leading cross-functional development programs; PMP (or equivalent) preferred.
- Working knowledge of regulatory/compliance requirements relevant to chemical products (SDS/HazCom, labeling, VOC constraints, transport/packaging).
- Ability to travel as needed to support field trials, plant trials, and key stakeholder engagements.
- Strong technical Strong technical aptitude in chemical product development with the ability to translate real-world repair/maintenance needs into performance requirements and test plans.
- Proven project management capability (scope, timeline, resources, risk, and cost) using a stage-gate or equivalent governance model.
- Working understanding of downstream environments across Industrial maintenance, Automotive repair, and Consumer/hardware retail use cases.
- Ability to lead cross-functional teams and influence without authority; comfortable running structured gate reviews and executive updates.
- Strong analytical skills with a data-driven mindset for prioritization, decision-making, and continuous improvement.
- Knowledge of regulatory and compliance considerations relevant to chemical products (e.g., SDS/HazCom, labeling, VOC constraints, transportation/packaging requirements).
- Strong written, verbal, and interpersonal communication skills; able to create clear technical documentation and enablement materials.
Preferred Qualifications (Optional):
- Experience developing and commercializing repair/maintenance chemical products (aerosols, lubricants, cleaners, corrosion inhibitors, adhesives/sealants).
- Experience coordinating pilot/scale-up and supporting manufacturing trial readiness for chemical products.
- Experience partnering with Sales/Marketing on claims, training, and commercialization enablement.
Skills:
- Strong technical aptitude in chemical product development with the ability to translate real-world repair/maintenance needs into performance requirements and test plans.
- Proven project management capability (scope, timeline, resources, risk, and cost) using a stage-gate or equivalent governance model.
- Working understanding of downstream environments across Industrial maintenance, Automotive repair, and Consumer/hardware retail use cases.
- Ability to lead cross-functional teams and influence without authority; comfortable running structured gate reviews and executive updates.
- Strong analytical skills with a data-driven mindset for prioritization, decision-making, and continuous improvement.
- Knowledge of regulatory and compliance considerations relevant to chemical products (e.g., SDS/HazCom, labeling, VOC constraints, transportation/packaging requirements).
- Strong written, verbal, and interpersonal communication skills; able to create clear technical documentation and enablement materials.
About CRC Industries
Sourced by ZipRecruiter
Industry
Chemical manufacturing
Company size
201 - 500 Employees
Headquarters location
Warminster, PA, US
Year founded
1958