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Virtual Workforce Manager Jobs (NOW HIRING)

K Health

Director, Virtual Care Operations

New York, NY · On-site +1

$160K - $200K/yr

Partner closely with Workforce Management teams on staffing models, forecasting, scheduling, and ... Experience in virtual care, digital health, telehealth, healthcare services, or care navigation

Common Ground

Workforce Management Coordinator

Pontiac, MI · On-site

$53K - $62K/yr

MiCAL Workforce Management Coordinator Schedule: Full-Time, Monday - Friday, 8:00 am - 4:00 pm Wage ... Ability to work independently and collaboratively in a virtual environment. * At-home high-speed ...

Common Ground

Workforce Management Coordinator

Pontiac, MI · On-site +1

$53K - $62K/yr

MiCAL Workforce Management Coordinator Schedule: Full-Time, Monday - Friday, 8:00 am - 4:00 pm Wage ... Ability to work independently and collaboratively in a virtual environment. * At-home high-speed ...

Elevance Health

Director Workforce Management

Tampa, FL · On-site

$141K - $221K/yr

Director Workforce Management Director Workforce Management. Location: This role requires ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

Elevance Health

Director Workforce Management

Atlanta, GA · On-site

$141K - $221K/yr

Director Workforce Management Director Workforce Management. Location: This role requires ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

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How much do virtual workforce manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for virtual workforce manager in the United States is $70,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Workforce Manager position, and why are they important?

To thrive as a Virtual Workforce Manager, you need strong leadership, remote team management expertise, and a background in human resources or business administration. Familiarity with collaboration platforms like Slack, Microsoft Teams, remote workforce management software, and certifications in project management (such as PMP or Scrum Master) are often required. Excellent communication, problem-solving skills, and the ability to motivate and engage remote team members will make you stand out. These abilities are crucial for overseeing distributed teams, maintaining productivity, and ensuring seamless operations in a virtual work environment.

What are the main challenges faced by a Virtual Workforce Manager, and how are they typically addressed?

One of the main challenges a Virtual Workforce Manager faces is fostering engagement, connectivity, and productivity among team members who work remotely and may be spread across different time zones. Managers often address these issues by implementing clear communication protocols, scheduling regular virtual check-ins, setting measurable goals, and promoting a positive remote work culture. Adopting the right digital tools and encouraging transparency also play a big role in overcoming challenges related to collaboration and accountability. By proactively addressing these areas, Virtual Workforce Managers help ensure their teams remain aligned and motivated, regardless of physical distance.

What is a Virtual Workforce Manager job?

A Virtual Workforce Manager is responsible for overseeing remote teams, ensuring productivity, and optimizing workflows in a virtual work environment. They use digital tools to monitor employee performance, manage schedules, and enhance team collaboration. Their role often includes implementing remote work policies, troubleshooting operational challenges, and ensuring seamless communication across distributed teams.

More about Virtual Workforce Manager jobs
What cities are hiring for Virtual Workforce Manager jobs? Cities with the most Virtual Workforce Manager job openings:
What states have the most Virtual Workforce Manager jobs? States with the most job openings for Virtual Workforce Manager jobs include:
What job categories do people searching Virtual Workforce Manager jobs look for? The top searched job categories for Virtual Workforce Manager jobs are:
Virtual Workforce Manager jobs near you
Infographic showing various Virtual Workforce Manager job openings in the United States as of June 2026, with employment types broken down into 59% Full Time, 35% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,036 per year, or $33.7 per hour.
Specialist - Workforce Management

Specialist - Workforce Management

Wynn Resorts

Las Vegas, NV • On-site

Full-time

Posted 29 days ago

Wynn Resorts rating

7.5

Company rating: 7.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

37th of 140 rated casinos

Job description

Company Description
Job Description
The Workforce Management Specialist is responsible for supporting the planning, forecasting, scheduling, and optimization of labor resources across designated departments at Wynn Las Vegas. This role ensures staffing levels align with business demands while maintaining the highest standards of operational efficiency, guest service excellence, and cost control.
The Specialist partners with operational leaders to analyze workforce data, develop schedules, and provide insights that drive productivity and optimize labor performance across the resort.
Key Responsibilities
Workforce Planning & Forecasting
  • Analyze historical trends, business volumes, and operational forecasts to support accurate labor planning.
  • Assist in developing staffing models that align with business needs and service standards.
  • Monitor daily, weekly, and seasonal demand patterns to identify staffing opportunities and risks.
  • Support workforce planning initiatives and continuous improvement strategies.

Scheduling & Optimization
  • Create and maintain employee schedules in alignment with forecasted demand, labor budgets, and operational priorities.
  • Ensure equitable distribution of shifts while maintaining compliance with company policies and labor guidelines.
  • Adjust schedules in real-time based on business fluctuations and operational needs.
  • Collaborate with department managers to resolve scheduling conflicts and optimize coverage.

Reporting & Analytics
  • Generate and analyze reports related to labor utilization, staffing efficiency, productivity, and scheduling adherence.
  • Provide actionable insights and recommendations to leadership based on workforce data analysis.
  • Track key performance indicators such as labor cost percentage, overtime usage, and staffing variances.
  • Support reporting needs by collecting data, establishing facts, and interpreting workforce data trends.

Operational Support
  • Act as a liaison between Workforce Management and operational teams to ensure effective communication and execution of labor strategies.
  • Support departments in managing staffing priorities while maintaining high levels of service and operational efficiency.
  • Assist in addressing workforce-related challenges in fast-paced, high-volume environments.
  • Manage multiple priorities simultaneously and meet deadlines under pressure.

Compliance & Administration
  • Ensure adherence to company policies, labor regulations, and scheduling standards.
  • Maintain accurate workforce records, scheduling data, and system inputs.
  • Support system administration related to workforce management tools (e.g., scheduling systems, timekeeping platforms).
  • Promote safe and compliant work practices in alignment with Wynn standards.

Qualifications
  • Minimum 2+ years of experience in workforce management, scheduling, operations, or a related field is preferred
  • Experience in a high-volume, luxury resort, casino, or service-driven environment strongly preferred
  • Strong analytical skills with the ability to interpret data and identify trends
  • Proficiency in Microsoft Office (Excel required); experience with workforce management systems - Virtual Roster and Kronos is preferred
  • Exceptional organizational, multitasking, and time management skills
  • Strong communication and interpersonal skills with the ability to work cross-functionally. Must be fluent in English and the ability to communicate in a second language is preferred
  • Ability to work flexible schedules, including nights, weekends, and holidays as needed

Core Competencies
  • Workforce Planning & Scheduling
  • Data Analysis & Reporting
  • Operational Efficiency
  • Attention to Detail
  • Problem Solving
  • Communication & Collaboration

Physical Requirements & Work Environment
  • Ability to work in a fast-paced office and operational environment
  • Ability to sit, stand, or move throughout the property as needed
  • Must be able to manage multiple priorities in high-pressure situations

Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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