ZipRecruiter

Log In

1

Virtual Workforce Manager Jobs Near Me

Elevance Health

Director Pharmacy Operations

Columbus, OH · On-site

$124K - $164K/yr

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per ...

DICK'S Sporting Goods

Store Manager

Columbus, OH · On-site

We are committed to creating an inclusive and diverse workforce, reflecting the communities we ... Previous people leadership experience preferred VIRTUAL REQUIREMENTS: At DICK'S, we thrive on ...

DICK'S Sporting Goods

Store Manager

Columbus, OH · On-site

We are committed to creating an inclusive and diverse workforce, reflecting the communities we ... Previous people leadership experience preferred VIRTUAL REQUIREMENTS: At DICK'S, we thrive on ...

Elevance Health

Director Pharmacy Operations

Columbus, OH · On-site

$121K - $160K/yr

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per ...

EOS

Learning & Development Business Partner

New Albany, OH · On-site

$90K - $100K/yr

This role is key in driving workforce capability, compliance, and performance through structured ... Strong in-person and virtual facilitation skills DESIRABLE CRITERIA: * Proven people management ...

EOS

Learning & Development Business Partner

Columbus, OH · On-site

$90K - $100K/yr

This role is key in driving workforce capability, compliance, and performance through structured ... Strong in-person and virtual facilitation skills DESIRABLE CRITERIA: * Proven people management ...

next page

Showing results 1-20

All JobsVirtual Workforce Manager JobsVirtual Workforce Manager Jobs Near Me

Virtual Workforce Manager information

See salary details

$21.5K

$70K

$137K

How much do virtual workforce manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for virtual workforce manager in the United States is $70,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Virtual Workforce Manager jobs?

For Virtual Workforce Manager jobs, the most frequently searched job titles are:

What job categories do people searching Virtual Workforce Manager jobs look for?

The top searched job categories for Virtual Workforce Manager jobs are:

What cities are hiring for Virtual Workforce Manager jobs?

Cities with the most Virtual Workforce Manager job openings:

What states have the most Virtual Workforce Manager jobs?

States with the most job openings for Virtual Workforce Manager jobs include:

Virtual Workforce Manager jobs near you
A map of the United States highlighting the number of Virtual Workforce Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Virtual Workforce Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Solution Architect (SAP C4C & NICE CXone)

ApTask Global Workforce

Columbus, OH • On-site

$88.35/hr

Other

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Job description

Aptask Global Workforce (AGW) is seeking a Solution Architect (SAP C4C & NICE CXone) for a contract position with a Major Utility Company located in Columbus, OH. This is a 12+ month contract opportunity.
This role is responsible for owning and maintaining the Solution Architecture across a large-scale SAP Service Cloud (C4C) and NICE CXone transformation. The ideal candidate will ensure alignment to enterprise standards and utility-sector regulatory requirements, define the end-to-end integration architecture, and provide technical leadership across multiple delivery teams and vendors.
Responsibilities:
  • Own and maintain the Solution Architecture across the SAP Service Cloud (C4C) and NICE CXone transformation
  • Define and govern the end-to-end integration architecture across legacy CIS, SAP C4C, NICE CXone, EDL, and other critical systems
  • Establish and chair Architecture Review Boards (ARBs) to evaluate and approve design decisions
  • Produce and maintain key architectural artefacts including Solution Architecture Documents, integration blueprints, and data flow diagrams
  • Serve as the client-side technical counterpart to SAP, NICE, and all consulting vendors, critically evaluating proposed solutions
  • Identify, escalate, and manage technical risks across integrations, data flows, and system interfaces
  • Lead the design of SAP Service Cloud (C4C) configuration, extensibility, and integration patterns
  • Define the NICE CXone architecture across omnichannel, IVR/IVA, ACD routing, and workforce management
  • Act as the primary technical escalation point for senior stakeholders and translate complex architectural concepts into clear, business-aligned language

Requirements:
  • Deep hands-on experience with SAP Service Cloud (C4C) including service ticketing, case management, and integration with SAP ERP/S4HANA or legacy CIS systems
  • Deep hands-on experience with NICE CXone CCaaS including omnichannel routing, IVR/IVA design, and integration with CRM platforms
  • Experience with legacy CIS integration, designing stable integrations between modern cloud platforms and legacy systems
  • Expertise in Enterprise Integration Architecture, including event-driven design, API gateway patterns, and middleware (e.g., MuleSoft, SAP BTP)
  • Proven experience as a client-side Solution Architect on large-scale, multi-vendor ERP/CRM/CCaaS transformation programmes
  • Experience establishing and running Architecture Review Boards and Design Authority functions
  • Energy & Utilities sector experience is strongly preferred
  • Strong communication skills with the ability to bridge technical and business audiences

Desired skills:
  • SAP Certified Application Associate - Service Cloud or CX portfolio
  • TOGAF, SABSA, or equivalent enterprise architecture certification
  • Experience with NICE CXone Agent Assist, Virtual Agent (IVA), or WFM Advanced modules
  • Exposure to Salesforce Service Cloud or other CRM platforms
  • Experience with Agile / SAFe delivery at programme scale
  • Knowledge of cybersecurity frameworks (ISO 27001, NIST) as applied to cloud CX platforms

Pay range: upto $88.35 per hour
Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, apply today!
Aptask Global Workforce (AGW)
ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery.
Benefits of working with ApTask Global Workforce include:
  • Medical
  • Dental
  • Vision
  • Sick Pay (for applicable states/municipalities)

Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website
ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Apply