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Virtual Relationship Manager Jobs (NOW HIRING)

YMCA

Relationship Manager

Tacoma, WA · On-site

$23.70 - $28.20/hr

As the Relationship Manager, you will play a key role on the Business Development Team, helping ... Collaborate with the Association Virtual Experience Director to support virtual offerings, app ...

KeyBank

Business Banking Virtual RM

$27.40 - $41.83/hr

They effectively manage the client relationship by selling and promoting a broad array of financial products and services, providing pertinent financial information to clients and identifying ...

Lyra Technology Group

Relationship Manager

Nashville, TN · Hybrid

$75K - $80K/yr

The Relationship Manager is the single point of contact for the client and is responsible for all ... Deliver onsite and virtual presentations showcasing how Company products and services demonstrate ...

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Virtual Relationship Manager information

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$28K

$80.7K

$140.5K

How much do virtual relationship manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for virtual relationship manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

How much do relationship managers get paid?

Relationship managers typically earn a median annual salary of around $60,000 to $80,000, with experienced professionals and those in senior roles earning higher. Compensation can vary based on industry, location, and level of experience, and may include bonuses or commissions for client management performance.

What are the main challenges faced by Virtual Relationship Managers when building trust with clients remotely?

Virtual Relationship Managers often face the challenge of establishing rapport and building trust with clients without the benefit of face-to-face interactions. They need to be proactive in communication, use video calls effectively, and ensure prompt follow-up to demonstrate reliability. Understanding client needs remotely requires strong listening skills and the ability to personalize service through digital channels. Overcoming these challenges is key to maintaining long-term client relationships and achieving success in the role.

What is VRM in salary?

In the context of a Virtual Relationship Manager (VRM), salary refers to the compensation paid to the employee for managing client relationships remotely. Salaries for VRMs vary based on experience, location, and company, typically including base pay and performance incentives. Skills in communication, CRM tools, and customer service are often required for this role.

Is being an RM a stressful job?

Being a Virtual Relationship Manager can be stressful due to the need to manage multiple client relationships, meet performance targets, and handle sensitive information. The role often requires strong communication skills, emotional resilience, and the ability to work under pressure, especially in high-volume or client-focused environments.

What is the difference between Virtual Relationship Manager vs Customer Service Representative?

AspectVirtual Relationship ManagerCustomer Service Representative
CredentialsRelevant certifications in finance, banking, or client managementBasic customer service training or certifications
Work EnvironmentRemote, client-focused, often in financial or banking sectorsCall centers, retail, or online support roles
Employer & IndustryFinancial institutions, banks, wealth management firmsRetail companies, telecoms, service providers
Search & Comparison IntentUnderstanding client relationship roles, financial services jobsCustomer support, call center jobs

The Virtual Relationship Manager primarily focuses on managing client relationships remotely within financial sectors, requiring specialized certifications. In contrast, Customer Service Representatives handle general customer inquiries across various industries, often with basic training. While both roles involve communication and client interaction, the Virtual Relationship Manager's role is more specialized and client-centric, often involving financial products and services.

What are the key skills and qualifications needed to thrive as a Virtual Relationship Manager, and why are they important?

To thrive as a Virtual Relationship Manager, you need strong interpersonal skills, customer service expertise, and a background in sales or financial services, typically supported by a relevant degree or professional certification. Familiarity with CRM platforms, digital communication tools, and online banking systems is essential for the role. Exceptional communication, active listening, and problem-solving abilities help build trust and rapport with clients remotely. These skills are crucial for effectively managing client relationships, driving customer satisfaction, and achieving business targets in a virtual environment.

What is a Virtual Relationship Manager?

A Virtual Relationship Manager is a professional who manages client relationships remotely, often using digital tools such as video calls, emails, and chat platforms. They typically work for banks, financial institutions, or customer service organizations, providing personalized support, financial advice, and tailored solutions to clients without the need for face-to-face meetings. This role focuses on maintaining strong client engagement, addressing concerns, and helping clients meet their financial or service-related goals in a convenient and efficient manner.

What is the work of a virtual relationship manager?

A virtual relationship manager is responsible for maintaining and strengthening client relationships through remote communication channels such as email, phone, or video calls. They address client needs, provide support, and ensure customer satisfaction, often using CRM software and communication skills. The role typically requires strong interpersonal skills, organization, and familiarity with digital communication tools.
What cities are hiring for Virtual Relationship Manager jobs? Cities with the most Virtual Relationship Manager job openings:
What states have the most Virtual Relationship Manager jobs? States with the most job openings for Virtual Relationship Manager jobs include:
What job categories do people searching Virtual Relationship Manager jobs look for? The top searched job categories for Virtual Relationship Manager jobs are:
Virtual Relationship Manager jobs near you
Infographic showing various Virtual Relationship Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.
Virtual Relationship Banker

Virtual Relationship Banker

General Electric Credit Union

Cincinnati, OH • On-site, Remote

$17.75 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

General Electric Credit Union rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Virtual Relationship Banker
Relationship Banker- Virtual Branch (onsite)
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Essential Responsibilities:
  • Uncover members' financial goals and needs through consultative conversations
  • Advise members on GECU products and services that help achieve desired outcomes and financial goals
  • Responsible for managing a book of business that continuously meets sales and service goals through virtual consultative conversations, with current and prospective members
  • Answer inbound calls from members regarding new consumer loan accounts and new depository accounts, as well as assist members with general information and inquiries regarding existing Individual Retirement Accounts (IRAs) and Health Savings Accounts (HSAs)
  • Facilitate the consumer loan application process, including product recommendation, conducting loan interview, evaluating member credit reports, and collecting the required loan documents to submit for underwriting and processing
  • Facilitate member loan closings electronically through DocuSign or by scheduling an in-person loan closing at a branch location
  • Manage loan pipeline by conducting member follow-ups via email or phone and reviewing loan documentation to advance the lending process in a timely manner
  • Perform basic account maintenance activities using the required systems, processes, and procedures as necessary to advance the lending process
  • Open and close various types of depository accounts utilizing the required systems and following appropriate policies and procedures
  • Collaborate with and assist internal team members with new deposit and consumer loan accounts via internal chats and phone
  • Review accounts for quality control purposes
  • Perform other duties to support Virtual Branch Services as necessary

Education and Experience:
  • High school diploma or GED required
  • Minimum two years of customer service or call center experience required
  • Minimum one year of experience in a financial institution (FI) or related industry required
  • Basic understanding of FI products and services
  • Fundamental experience in consultative conversations
  • Working experience to analyze financial data including credit reports

Knowledge, Skills, and Abilities:
  • Proficient at written and verbal communication with ability to develop skills to explain products effectively to members
  • Ability to listen and comprehend members' financial concerns and questions
  • Basic interpersonal and emotional intelligence skills needed to deliver updates to members about loan approval or denial with the ability to develop these skills further
  • Ability to function well in a fast-paced call center environment
  • Organizational skills and attention to detail
  • Strong computer skills to quickly learn and become proficient in both Microsoft Office products and Credit Union systems

At GECU, we want to support your wellbeing by offering a wide range of benefits:
  • Health, Dental and Vision insurance
  • Life and Disability insurance options
  • Paid Time Off starts accruing once hired and take your birthday off - paid
  • 401k Retirement plan with up to a 10% match of your base gross compensation
  • Tuition reimbursement opportunities & professional development
  • Volunteer opportunities -and earn additional PTO hours!
  • On-site clinics for Vaccines and Mammograms

And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer

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