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Customer Experience Account Manager Jobs (NOW HIRING)

LURO NORTEX INC

Be Seen First

Account Manager | Entry Level

Addison, TX · On-site

$1K - $1K/wk

This is a great opportunity for someone who has retail, restaurant, hospitality, bartending, or customer relations experience! Account Manager Job Functions: * Engage with customers, in-person, in a ...

GSK

Account Manager - Portland

Portland, OR

... customer experience. * Manage the territory budget to support sales and marketing activities ... Account Manager 7: Minimum 3 years of biotech/pharmaceutical experience required Preferred ...

RPM

Dealer Account Manager

West Palm Beach, FL · On-site

Dealer Account Manager RPM + DCAT RPM is an international non-asset-based logistics and supply ... This role integrates dispatching, customer experience, and operational decision-making into one ...

Criterion Supply Inc

Account Manager

Salt Lake City, UT

$50K - $70K/yr

Impact Property Solutions is currently seeking an experienced Account Manager who will partner with, and ensure the long-term success, of our customers. The Account Manager will be responsible for ...

Digital Resource

Account Manager

West Palm Beach, FL · On-site

As an Account Manager, you will be responsible for ensuring the success of our clients' digital ... Strong customer service experience. * Understanding of digital project management methodologies ...

avisystems

Executive Account Manager

Phoenix, AZ · On-site

We are seeking an experienced Account Manager to join our team. In this role, you will be ... great customer experience. What You Will be Doing: * Identifying opportunities with new and ...

avisystems

Executive Account Manager

Phoenix, AZ

We are seeking an experienced Account Manager to join our team. In this role, you will be ... great customer experience. What You Will be Doing: * Identifying opportunities with new and ...

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All JobsCustomer Experience Account Manager Jobs

Customer Experience Account Manager information

See salary details

$26K

$47.3K

$75K

How much do customer experience account manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for customer experience account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Experience Account Manager vs Customer Service Representative?

AspectCustomer Experience Account ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer experience or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentClient-facing, strategic, often in office or remote settingsCall centers, retail, or online support channels
Employer & IndustryTech, finance, retail companies focusing on client retentionRetail, telecom, hospitality sectors
Search & Comparison IntentUnderstanding roles in account management and customer experienceCustomer support and service roles

The Customer Experience Account Manager focuses on building long-term client relationships, strategizing to improve customer satisfaction, and managing accounts. In contrast, a Customer Service Representative handles direct customer inquiries, resolves issues, and provides support. While both roles aim to enhance customer satisfaction, the Account Manager has a broader, strategic focus on retention and experience management.

What are the key skills and qualifications needed to thrive as a Customer Experience Account Manager, and why are they important?

To thrive as a Customer Experience Account Manager, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management systems is typically required. Outstanding communication, active listening, and conflict resolution skills help you build trust and proactively address client needs. These competencies ensure customer satisfaction, retention, and the overall success of both client relationships and company objectives.

What is a Customer Experience Account Manager?

A Customer Experience Account Manager is a professional responsible for managing client relationships and ensuring customers have a positive experience with a company's products or services. They serve as the main point of contact for clients, addressing concerns, resolving issues, and identifying opportunities to improve customer satisfaction. Additionally, they often collaborate with sales, support, and product teams to deliver tailored solutions that meet client needs. Their goal is to foster long-term loyalty and drive business growth through exceptional customer service.

How does a Customer Experience Account Manager typically collaborate with other departments to resolve client concerns?

Customer Experience Account Managers work closely with teams such as sales, product development, and customer support to address client needs and ensure satisfaction. When a client raises a concern, the Account Manager acts as a liaison, gathering information from the relevant departments, coordinating responses, and ensuring timely resolution. This cross-functional collaboration helps maintain strong client relationships and often leads to process improvements based on customer feedback. Effective communication and teamwork are essential for success in this role.
More about Customer Experience Account Manager jobs
What cities are hiring for Customer Experience Account Manager jobs? Cities with the most Customer Experience Account Manager job openings:
What states have the most Customer Experience Account Manager jobs? States with the most job openings for Customer Experience Account Manager jobs include:
What job categories do people searching Customer Experience Account Manager jobs look for? The top searched job categories for Customer Experience Account Manager jobs are:
Customer Experience Account Manager jobs near you
Infographic showing various Customer Experience Account Manager job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 66% Full Time, 29% Part Time, and 2% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.
Account Manager

Account Manager

Global Channel Management, Inc.

Mason, OH

$29/hr

Contractor

Posted 16 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Account Manager needs 5-7 years business experience


Account Manager requires:


  • network
    development, provider relations or documented background in a sales and
    or account management capacity in the health care field.
  • Working knowledge of Microsoft Word, GroupWise and Excel.
  • Recruiting
  • On-boarding
  • Pharmaceutical Sales
  • Sales for Medical Insurance

Account Manager duties:


  • Responsible for the intake of new vision care providers from sales team members
  • Enter request and track activity using Salesforce
  • Manage resistances and answer questions to facilitate provider participation
  • Facilitate the delivery, signing, receipt and processing of provider contracts



Additional Information

$29hr

4 MONTHS

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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