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Customer Experience Account Manager Jobs (NOW HIRING)

ISC2

Customer Success Account Manager

Oklahoma City, OK · On-site

You will also combine strong organizational skills with customer-facing experience, and a results ... Account Operations * Oversee the day-to-day management of accounts, including processing orders ...

ISC2

Customer Success Account Manager

Indianapolis, IN · On-site

You will also combine strong organizational skills with customer-facing experience, and a results ... Account Operations * Oversee the day-to-day management of accounts, including processing orders ...

RPM

Dealer Account Manager

West Palm Beach, FL · On-site

Dealer Account Manager RPM + DCAT RPM is an international non-asset-based logistics and supply ... This role integrates dispatching, customer experience, and operational decision-making into one ...

GSK

Account Manager - Seattle, WA

Seattle, WA

... customer experience. * Manage the territory budget to support sales and marketing activities ... Account Manager 7: Minimum 3 years of biotech/pharmaceutical experience required Preferred ...

Kandu, Inc.

B2B Account Manager

Los Angeles, CA · Remote

$64K - $76K/yr

We are seeking a detail-oriented and service-driven B2B Account Manager to join our Customer Experience (CX) team. In this role, you will support healthcare providers and internal teams by managing ...

Kandu Health

B2B Account Manager

Van Nuys, CA · On-site +1

$64K - $76K/yr

We are seeking a detail-oriented and service-driven B2B Account Manager to join our Customer Experience (CX) team. In this role, you will support healthcare providers and internal teams by managing ...

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All JobsCustomer Experience Account Manager Jobs

Customer Experience Account Manager information

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$26K

$47.3K

$75K

How much do customer experience account manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for customer experience account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What jobs in the US pay $300,000 a year?

For a Customer Experience Account Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client management, and often involves bonuses or commissions. High-paying roles in this field are usually found in large corporations or industries with high revenue, such as technology or finance, and may require advanced certifications or specialized skills. Most roles at this level also demand extensive industry knowledge and leadership capabilities.

What is the difference between Customer Experience Account Manager vs Customer Service Representative?

AspectCustomer Experience Account ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer experience or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentClient-facing, strategic, often in office or remote settingsCall centers, retail, or online support channels
Employer & IndustryTech, finance, retail companies focusing on client retentionRetail, telecom, hospitality sectors
Search & Comparison IntentUnderstanding roles in account management and customer experienceCustomer support and service roles

The Customer Experience Account Manager focuses on building long-term client relationships, strategizing to improve customer satisfaction, and managing accounts. In contrast, a Customer Service Representative handles direct customer inquiries, resolves issues, and provides support. While both roles aim to enhance customer satisfaction, the Account Manager has a broader, strategic focus on retention and experience management.

Can I be an account manager with customer service experience?

Yes, customer service experience is valuable for a Customer Experience Account Manager role, as it helps develop communication, problem-solving, and client relationship skills. Many employers consider customer service backgrounds a strong foundation, especially when combined with knowledge of CRM tools and account management practices. Additional training or certifications in account management can further enhance your qualifications.

What job makes $10,000 a month without a degree?

A Customer Experience Account Manager can potentially earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in industries like technology or finance. Success in this role depends on strong communication skills, industry knowledge, and performance, rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Customer Experience Account Manager, and why are they important?

To thrive as a Customer Experience Account Manager, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management systems is typically required. Outstanding communication, active listening, and conflict resolution skills help you build trust and proactively address client needs. These competencies ensure customer satisfaction, retention, and the overall success of both client relationships and company objectives.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as senior management, specialized consultants, or certain sales positions in industries like finance, law, or technology. These roles often require extensive experience, advanced skills, or professional certifications, and may involve long hours or high-pressure environments.

What is a Customer Experience Account Manager?

A Customer Experience Account Manager is a professional responsible for managing client relationships and ensuring customers have a positive experience with a company's products or services. They serve as the main point of contact for clients, addressing concerns, resolving issues, and identifying opportunities to improve customer satisfaction. Additionally, they often collaborate with sales, support, and product teams to deliver tailored solutions that meet client needs. Their goal is to foster long-term loyalty and drive business growth through exceptional customer service.

How does a Customer Experience Account Manager typically collaborate with other departments to resolve client concerns?

Customer Experience Account Managers work closely with teams such as sales, product development, and customer support to address client needs and ensure satisfaction. When a client raises a concern, the Account Manager acts as a liaison, gathering information from the relevant departments, coordinating responses, and ensuring timely resolution. This cross-functional collaboration helps maintain strong client relationships and often leads to process improvements based on customer feedback. Effective communication and teamwork are essential for success in this role.
More about Customer Experience Account Manager jobs
What cities are hiring for Customer Experience Account Manager jobs? Cities with the most Customer Experience Account Manager job openings:
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What job categories do people searching Customer Experience Account Manager jobs look for? The top searched job categories for Customer Experience Account Manager jobs are:
Customer Experience Account Manager jobs near you
Infographic showing various Customer Experience Account Manager job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 66% Full Time, 29% Part Time, and 2% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.
Customer Experience - Account Manager

Customer Experience - Account Manager

Maddox Industrial Transformer

Greer, SC

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

About Maddox

Maddox is the nation's leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.

Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.

Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/

About Maddox + You:

Your focus will be on providing an unparalleled customer experience to a wide variety of customers across multiple industry segments. You will be responsible for confirming orders, coordinating approval and release processes, handling escalations, providing both reactive and proactive updates, and building relationships with customers to drive retention and customer satisfaction.

This is an ideal role for someone looking to build a career with an employer who values your strong character, stable lifestyle, and dedicated work ethic.

Must-Haves:

  • Great attention to detail.
  • Highly autonomous self-starter capable of managing your own time.
  • Able to create and maintain an organized workflow while juggling several responsibilities.
  • Highly empathetic and emotionally intelligent.
  • Capable of resolving conflict and managing escalations.
  • Proficient with basic computer software (Google Suites, web browsers, etc.).
  • Responds well to feedback.
  • Excellent written and verbal communication skills.
  • Minimum 45 WPM typing speed.

Not Required, But Nice to Have:

  • Customer service and conflict resolution experience.
  • Knowledge of manufacturing processes and concepts.
  • Experience with modern software (e.g., ERPs, CRMs, etc.).
  • Familiarity with transformers and basic electrical concepts.

Basics

  • Full-time. The schedule is generally 7:00 AM - 4:00 PM.
  • Paid time-off, paternity/maternity leave, 401k matching, health/wellness benefits, etc. Smoke-free, drug-free workplace.

Experience & Education:

Prior experience in administrative or project management is helpful. We value skills and experience, but we're also willing to invest in training a select number of promising early-career candidates with the right combination of drive and ambition.

Advancement Opportunities:

This is a Level II customer service position. Based on your performance, you may eventually become eligible (generally after 12-24 months) for promotion to senior account manager or other opportunities within customer success.

Pay: Starting range with bonus: $61.9k - $76k. Plus up to $1k/month wellness stipend and other benefits.

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.