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Customer Experience Account Manager Jobs (NOW HIRING)

Aston Carter

Customer Account Manager

Auburn Hills, MI · On-site

$26 - $30/hr

The Customer Account Specialist maintains strong relationships with customers while ensuring their ... Experience working with CRM and ERP systems. * Strong verbal and written communication skills.

ATS Companies

Account Manager

Renton, WA · On-site

$62K - $108K/yr

The Service Account Manager interfaces with customers and other ATS employees across all ... Building Mechanical Systems and Controls experience * Account management and/or project management ...

Impact Floors of Texas LLC

Account Manager

Chantilly, VA · On-site

$50K - $85K/yr

Impact Property Solutions is currently seeking an experienced Account Manager who will partner with, and ensure the long-term success, of our customers. The Account Manager will be responsible for ...

avisystems

Executive Account Manager

Phoenix, AZ · On-site

We are seeking an experienced Account Manager to join our team. In this role, you will be ... great customer experience. What You Will be Doing: * Identifying opportunities with new and ...

avisystems

Executive Account Manager

New York, NY

We are seeking an experienced Account Manager to join our team. In this role, you will be ... great customer experience. What You Will be Doing: * Identifying opportunities with new and ...

avisystems

Enterprise Account Manager

Boston, MA

We are seeking an experienced Account Manager to join our team. In this role, you will be ... great customer experience. What You Will be Doing: * Identifying opportunities with new and ...

avisystems

Senior Account Manager

Raleigh, NC · On-site

We are seeking an experienced Account Manager to join our team. In this role, you will be ... great customer experience. What You Will be Doing: * Identifying opportunities with new and ...

avisystems

Enterprise Account Manager

Boston, MA

We are seeking an experienced Account Manager to join our team. In this role, you will be ... great customer experience. What You Will be Doing: * Identifying opportunities with new and ...

avisystems

Senior Account Manager

Raleigh, NC

We are seeking an experienced Account Manager to join our team. In this role, you will be ... great customer experience. What You Will be Doing: * Identifying opportunities with new and ...

avisystems

Executive Account Manager

New York, NY

We are seeking an experienced Account Manager to join our team. In this role, you will be ... great customer experience. What You Will be Doing: * Identifying opportunities with new and ...

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All JobsCustomer Experience Account Manager Jobs

Customer Experience Account Manager information

See salary details

$26K

$47.3K

$75K

How much do customer experience account manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for customer experience account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What jobs in the US pay $300,000 a year?

For a Customer Experience Account Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client management, and often involves bonuses or commissions. High-paying roles in this field are usually found in large corporations or industries with high revenue, such as technology or finance, and may require advanced certifications or specialized skills. Most roles at this level also demand extensive industry knowledge and leadership capabilities.

What is the difference between Customer Experience Account Manager vs Customer Service Representative?

AspectCustomer Experience Account ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer experience or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentClient-facing, strategic, often in office or remote settingsCall centers, retail, or online support channels
Employer & IndustryTech, finance, retail companies focusing on client retentionRetail, telecom, hospitality sectors
Search & Comparison IntentUnderstanding roles in account management and customer experienceCustomer support and service roles

The Customer Experience Account Manager focuses on building long-term client relationships, strategizing to improve customer satisfaction, and managing accounts. In contrast, a Customer Service Representative handles direct customer inquiries, resolves issues, and provides support. While both roles aim to enhance customer satisfaction, the Account Manager has a broader, strategic focus on retention and experience management.

Can I be an account manager with customer service experience?

Yes, customer service experience is valuable for a Customer Experience Account Manager role, as it helps develop communication, problem-solving, and client relationship skills. Many employers consider customer service backgrounds a strong foundation, especially when combined with knowledge of CRM tools and account management practices. Additional training or certifications in account management can further enhance your qualifications.

What job makes $10,000 a month without a degree?

A Customer Experience Account Manager can potentially earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in industries like technology or finance. Success in this role depends on strong communication skills, industry knowledge, and performance, rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Customer Experience Account Manager, and why are they important?

To thrive as a Customer Experience Account Manager, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management systems is typically required. Outstanding communication, active listening, and conflict resolution skills help you build trust and proactively address client needs. These competencies ensure customer satisfaction, retention, and the overall success of both client relationships and company objectives.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as senior management, specialized consultants, or certain sales positions in industries like finance, law, or technology. These roles often require extensive experience, advanced skills, or professional certifications, and may involve long hours or high-pressure environments.

What is a Customer Experience Account Manager?

A Customer Experience Account Manager is a professional responsible for managing client relationships and ensuring customers have a positive experience with a company's products or services. They serve as the main point of contact for clients, addressing concerns, resolving issues, and identifying opportunities to improve customer satisfaction. Additionally, they often collaborate with sales, support, and product teams to deliver tailored solutions that meet client needs. Their goal is to foster long-term loyalty and drive business growth through exceptional customer service.

How does a Customer Experience Account Manager typically collaborate with other departments to resolve client concerns?

Customer Experience Account Managers work closely with teams such as sales, product development, and customer support to address client needs and ensure satisfaction. When a client raises a concern, the Account Manager acts as a liaison, gathering information from the relevant departments, coordinating responses, and ensuring timely resolution. This cross-functional collaboration helps maintain strong client relationships and often leads to process improvements based on customer feedback. Effective communication and teamwork are essential for success in this role.
More about Customer Experience Account Manager jobs
What cities are hiring for Customer Experience Account Manager jobs? Cities with the most Customer Experience Account Manager job openings:
What states have the most Customer Experience Account Manager jobs? States with the most job openings for Customer Experience Account Manager jobs include:
What job categories do people searching Customer Experience Account Manager jobs look for? The top searched job categories for Customer Experience Account Manager jobs are:
Customer Experience Account Manager jobs near you
Infographic showing various Customer Experience Account Manager job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 66% Full Time, 29% Part Time, and 2% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.
Customer Service Account Manager

Customer Service Account Manager

Resource Label Group

Des Plaines, IL • On-site

Full-time

Posted 28 days ago

Resource Label Group rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

As a Customer Service Account Manager, you are responsible for managing complex customer accounts and ensuring consistent execution across customer service, production, scheduling, prepress, quality, and sales functions. This is a critical Customer Service role designed for experienced, highly capable team members who manage high-touch accounts requiring elevated operational coordination and customer support.
You serve as the primary point of contact for assigned customers, ensuring orders, timelines, specifications, and customer expectations are executed accurately and efficiently. This role plays a key part in protecting customer satisfaction, supporting operational execution, and driving consistency across the customer experience. The Account Manager supports a broad range of print and packaging solutions including flexographic, digital, RFID, offset, and lithographic technologies.
This position reports directly to the Customer Service Supervisor at our Des Plaines, IL plant, and is an onsite position.
Key Responsibilities:
Customer Account Management
  • Build and maintain strong relationships with assigned customer accounts
  • Serve as the primary customer contact for order execution, issue resolution, and day-to-day communication
  • Maintain a strong understanding of customer requirements, timelines, and expectations

Complex Execution & Coordination
  • Coordinate activities across Customer Service, Production, Scheduling, Prepress, Quality, Finance, and Sales
  • Manage complex customer requirements, revisions, priorities, and escalations
  • Ensure accurate and timely execution from order placement through delivery

Operational Performance
  • Support key performance metrics including on-time delivery, responsiveness, order accuracy, and service consistency
  • Identify and escalate risks that could impact delivery, quality, or customer satisfaction
  • Ensure accurate order management, documentation, pricing, and invoicing

Customer Support & Retention
  • Support customer satisfaction and long-term account retention
  • Partner with Sales and internal teams to support onboarding, expansions, and customer initiatives
  • Help resolve customer concerns quickly and professionally

Cross-Functional Collaboration
  • Work closely with internal teams to improve communication, alignment, and execution
  • Participate in customer meetings, business reviews, and operational discussions as needed
  • Support continuous improvement and standardization initiatives

What We're Looking For:
  • Customer Focus - Builds trust with customers through responsiveness, accountability, and strong execution
  • Operational Mindset - Understands manufacturing workflows, timelines, and the importance of execution accuracy
  • Communication & Collaboration - Communicates effectively across customers, plants, and cross-functional teams
  • Adaptability & Initiative - Thrives in a fast-paced environment, embraces change, and takes ownership of issues and outcomes
  • Problem Solving - Identifies issues proactively and drives solutions with urgency and professionalism
  • Organization & Multitasking - Effectively manages multiple priorities, timelines, customer requests, and operational activities

Qualifications:
  • Minimum 3-5 years' experience in Customer Service and/or Sales, preferably in a manufacturing environment.
  • Quick learner who will dive headfirst into the product and team environments to understand intricacies.
  • Strong desire to provide the ultimate Customer Experience.
  • Strong sense of urgency and the ability to multitask.
  • Ability to meet strict internal and external timelines & milestones.
  • Ability to effectively provide, receive and respond positively to constructive feedback.
  • Ability to produce professional documents, including spreadsheets, correspondence, and email.
  • Strong communication skills, both written and verbal, applicable in a corporate environment.

Success Measures:
  • Customer satisfaction and retention
  • On-time delivery support
  • Responsiveness and SLA adherence
  • Order accuracy and execution quality
  • Escalation resolution effectiveness
  • Cross-functional collaboration and execution consistency

Pay Range: 50,000 - 60,000

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