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Virtual Relationship Manager Jobs (NOW HIRING)

Lyra Technology Group

Relationship Manager

Nashville, TN · On-site

$75K - $80K/yr

The Relationship Manager is the single point of contact for the client and is responsible for all ... Deliver onsite and virtual presentations showcasing how Company products and services demonstrate ...

Altruist

Relationship Manager

Los Angeles, CA · Remote

... webinars (virtual and inperson) that deepen relationships, drive product adoption, and position ... Relationship management or sales at a B2B financial services, custodial, or advisorfocused fintech ...

Altruist

Relationship Manager

Los Angeles, CA · On-site

... and webinars (virtual and in-person) that deepen relationships, drive product adoption, and ... Relationship management or sales at a B2B financial services, custodial, or advisor-focused fintech ...

BANKSOUTH

Relationship Manager - Dublin

Dublin, GA

The Role The Relationship Manager proposes, initiates, and oversees all loan and deposit programs ... Short-term disability, long-term disability, term life insurance, and Teladoc virtual care -- all ...

Manifest Health

Sales Relationship Manager

Princeton, NJ · On-site

$60K - $70K/yr

... and virtual meetings to stay top-of-mind with clients Maintain a structured cadence of ... M platform Develop account plans to grow key relationships over time Monitor account health and ...

BANKSOUTH

Relationship Manager - Savannah

Savannah, GA · On-site

The Role The Relationship Manager proposes, initiates, and oversees all loan and deposit programs ... Short-term disability, long-term disability, term life insurance, and Teladoc virtual care - all ...

BANKSOUTH

Relationship Manager - Dublin

Dublin, GA · On-site

The Role The Relationship Manager proposes, initiates, and oversees all loan and deposit programs ... Short-term disability, long-term disability, term life insurance, and Teladoc virtual care - all ...

Atlas Primary

Sales Relationship Manager

Princeton, NJ · On-site

$60K - $70K/yr

... virtual meetings to stay top-of-mind with clients • Maintain a structured cadence of ... CRM platform • Develop account plans to grow key relationships over time • Monitor account ...

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Virtual Relationship Manager information

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$28K

$80.7K

$140.5K

How much do virtual relationship manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for virtual relationship manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

How much do relationship managers get paid?

Relationship managers typically earn a median annual salary of around $60,000 to $80,000, with experienced professionals and those in senior roles earning higher. Compensation can vary based on industry, location, and level of experience, and may include bonuses or commissions for client management performance.

What are the main challenges faced by Virtual Relationship Managers when building trust with clients remotely?

Virtual Relationship Managers often face the challenge of establishing rapport and building trust with clients without the benefit of face-to-face interactions. They need to be proactive in communication, use video calls effectively, and ensure prompt follow-up to demonstrate reliability. Understanding client needs remotely requires strong listening skills and the ability to personalize service through digital channels. Overcoming these challenges is key to maintaining long-term client relationships and achieving success in the role.

What is VRM in salary?

In the context of a Virtual Relationship Manager (VRM), salary refers to the compensation paid to the employee for managing client relationships remotely. Salaries for VRMs vary based on experience, location, and company, typically including base pay and performance incentives. Skills in communication, CRM tools, and customer service are often required for this role.

Is being an RM a stressful job?

Being a Virtual Relationship Manager can be stressful due to the need to manage multiple client relationships, meet performance targets, and handle sensitive information. The role often requires strong communication skills, emotional resilience, and the ability to work under pressure, especially in high-volume or client-focused environments.

What is the difference between Virtual Relationship Manager vs Customer Service Representative?

AspectVirtual Relationship ManagerCustomer Service Representative
CredentialsRelevant certifications in finance, banking, or client managementBasic customer service training or certifications
Work EnvironmentRemote, client-focused, often in financial or banking sectorsCall centers, retail, or online support roles
Employer & IndustryFinancial institutions, banks, wealth management firmsRetail companies, telecoms, service providers
Search & Comparison IntentUnderstanding client relationship roles, financial services jobsCustomer support, call center jobs

The Virtual Relationship Manager primarily focuses on managing client relationships remotely within financial sectors, requiring specialized certifications. In contrast, Customer Service Representatives handle general customer inquiries across various industries, often with basic training. While both roles involve communication and client interaction, the Virtual Relationship Manager's role is more specialized and client-centric, often involving financial products and services.

What are the key skills and qualifications needed to thrive as a Virtual Relationship Manager, and why are they important?

To thrive as a Virtual Relationship Manager, you need strong interpersonal skills, customer service expertise, and a background in sales or financial services, typically supported by a relevant degree or professional certification. Familiarity with CRM platforms, digital communication tools, and online banking systems is essential for the role. Exceptional communication, active listening, and problem-solving abilities help build trust and rapport with clients remotely. These skills are crucial for effectively managing client relationships, driving customer satisfaction, and achieving business targets in a virtual environment.

What is a Virtual Relationship Manager?

A Virtual Relationship Manager is a professional who manages client relationships remotely, often using digital tools such as video calls, emails, and chat platforms. They typically work for banks, financial institutions, or customer service organizations, providing personalized support, financial advice, and tailored solutions to clients without the need for face-to-face meetings. This role focuses on maintaining strong client engagement, addressing concerns, and helping clients meet their financial or service-related goals in a convenient and efficient manner.

What is the work of a virtual relationship manager?

A virtual relationship manager is responsible for maintaining and strengthening client relationships through remote communication channels such as email, phone, or video calls. They address client needs, provide support, and ensure customer satisfaction, often using CRM software and communication skills. The role typically requires strong interpersonal skills, organization, and familiarity with digital communication tools.
What cities are hiring for Virtual Relationship Manager jobs? Cities with the most Virtual Relationship Manager job openings:
What states have the most Virtual Relationship Manager jobs? States with the most job openings for Virtual Relationship Manager jobs include:
What job categories do people searching Virtual Relationship Manager jobs look for? The top searched job categories for Virtual Relationship Manager jobs are:
Virtual Relationship Manager jobs near you
Infographic showing various Virtual Relationship Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.

Relationship Manager

Lyra Technology Group

Nashville, TN • On-site

$75K - $80K/yr

Full-time

Posted 21 days ago

Job description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
Lyra Technology Group is looking for a full-time Relationship Manager to join the team at one of our operating companies in Nashville, TN. The Relationship Manager is the single point of contact for the client and is responsible for all aspects of the client relationship, including a thorough understanding of the client's business.
Your work as the Relationship Manager includes several components:
Client Communication & Support
  • Respond to direct client communications
  • Follow up on escalated tickets to accurately communicate status to client
  • Proactively interact with clients to stay current on their business needs
  • Listen to understand client needs and escalate issues as requested
  • Serve as a client resource for compliance, regulatory, and technology questions

Account Management
  • Conduct timely Technology Business Reviews (TBRs) with existing clients to expand business and ensure continued relationship
  • Manage service quotes, contracts, lease agreements, and SLAs for the entirety of the client relationship lifecycle
  • Assist clients in proactively budgeting for current and future technology needs
  • Deliver onsite and virtual presentations showcasing how Company products and services demonstrate value to the client's business

Order & Project Management
  • Manage the full order process: spec work, create quote and cost justification, obtain client approval, prepare necessary paperwork, and coordinate with administrative and service teams to complete orders, schedule installs, and communicate with clients
  • Work closely with the PMO to accurately communicate project status, gather needed information, and follow up on outstanding issues

Systems & Reporting
  • Enter all client-related work activity into ConnectWise to ensure accountability and accurate reporting
  • Consistently maintain ConnectWise with information needed by all departments to successfully care for clients and opportunities
  • Review open tickets, SmileBack, and BrightGauge for areas of improvement or concern

Business Development
  • Develop a deep understanding of client needs and propose additional technology solutions to meet those needs
  • Proactively reach out to clients to share new knowledge, products, or services that may be of value

Internal Collaboration
  • Work closely with technical team leaders to establish and maintain strong working relationships
  • Prepare and present client overviews during daily huddles so the internal team can better understand the client and how to best support them
  • Participate in open house and networking events on occasion

Our ideal Relationship Manager has the following qualifications:
Education & Experience
  • Bachelor's degree or equivalent work experience desired
  • 2+ years of successful inside or outside sales or account management experience; technical sales preferred
  • Proven track record of managing client commitments, negotiating, and closing sales

Client Relationship Skills
  • Ability to establish, grow, and maintain long-term client relationships
  • Demonstrated success in developing client relationships that result in additional sales
  • Strong understanding of client sales dynamics and the needs of small to medium-sized businesses

Industry Knowledge
  • Basic understanding of the Managed Services Provider (MSP) business model
  • Familiarity with how SMB clients operate and make technology decisions

Communication & Interpersonal Skills
  • Excellent verbal and written communication skills, including telephony and active listening
  • Strong interpersonal, negotiation, and client care skills
  • Ability to prepare clear written communications and professional materials

Organization & Adaptability
  • Excellent organizational and presentation skills
  • Ability to multi-task, adapt quickly to change, and perform well in a fast-paced environment
  • Ability to work both independently and collaboratively

Technical Skills
  • Technology savvy with proficiency in standard business software

The targeted base compensation for this role is $75,000-$80,000 and will operate out of Nashville, TN in a hybrid model. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment-we want to hear from you.

Apply