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Virtual Reference Library Jobs (NOW HIRING)

Integrated Library Systems (ILS), preferably open-source * Electronic resource management (ERM) * Virtual reference/help desk systems * Experience analyzing databases, datasets, and usage statistics

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Virtual Reference Library information

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$66K

$69K

$71.5K

How much do virtual reference library jobs pay per year?

As of May 30, 2026, the average yearly pay for virtual reference library in the United States is $68,978.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Reference Librarian, and why are they important?

To thrive as a Virtual Reference Librarian, you need a strong background in information science, research skills, and a library science degree or equivalent experience. Familiarity with online databases, digital catalog systems, and virtual communication platforms is essential for providing remote assistance. Excellent interpersonal communication, problem-solving abilities, and adaptability are key soft skills that enhance user engagement and support. These competencies ensure accurate information delivery and effective user support in a digital environment.

How does a Virtual Reference Librarian typically collaborate with other library staff and departments while working remotely?

As a Virtual Reference Librarian, collaboration with colleagues is essential and primarily takes place through digital platforms such as email, chat, and video conferencing tools. You may regularly coordinate with subject specialists, technical services, and IT staff to resolve patron inquiries, develop instructional materials, or update digital resources. Effective communication and timely information sharing are key to ensuring consistent and high-quality service to patrons. Virtual team meetings and shared project management tools help maintain alignment and foster a supportive remote work environment.

What is a Virtual Reference Library?

A Virtual Reference Library is an online collection of reference materials such as encyclopedias, dictionaries, guides, and databases that can be accessed remotely via the internet. It is designed to help users find reliable information quickly without needing to visit a physical library. Virtual Reference Libraries are commonly used by students, researchers, and the general public for research, homework, and general knowledge inquiries. Many libraries and educational institutions subscribe to these services to provide convenient, 24/7 access to authoritative resources.

What is the difference between Virtual Reference Library vs Library Technician?

AspectVirtual Reference LibraryLibrary Technician
Required CredentialsMLS or MLIS degree often preferredAssociate's degree in library technology or related field
Work EnvironmentOnline platforms, remote workPhysical library settings, on-site
Employer & Industry UsageLibraries, educational institutions, online info servicesPublic, academic, or special libraries
Common Search & Comparison IntentUnderstanding roles in digital info servicesJob responsibilities and qualifications

Virtual Reference Library professionals primarily provide online information assistance, often working remotely, while Library Technicians work in physical library environments assisting with daily operations. Both roles support library services but differ in work setting and required credentials.

More about Virtual Reference Library jobs
What cities are hiring for Virtual Reference Library jobs? Cities with the most Virtual Reference Library job openings:
What states have the most Virtual Reference Library jobs? States with the most job openings for Virtual Reference Library jobs include:
Infographic showing various Virtual Reference Library job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 69% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 53% Physical, and 47% Remote job distribution, with an average salary of $68,978 per year, or $33.2 per hour.
Graduate Assistant Library Associate (28241)

Graduate Assistant Library Associate (28241)

OTTAWA UNIVERSITY

Ottawa, KS • On-site

Full-time

Posted 17 days ago


Job description

OUR UNIVERSITY
Ottawa University (established in 1865), one of the oldest private liberal arts universities in the United States, is a multi-campus system serving approximately 4000 students through its campuses in Kansas (Ottawa, Kansas- Residential Campus and Overland Park, Kansas- Adult Programs); Arizona (Surprise Residential Campus and OUAZ Adult Programs); Wisconsin (Brookfield Adult Programs); and our OU ONLINE PROGRAM based out of Overland Park, Kansas.
Ottawa University is a regionally accredited, church-related, private university that strives to integrate faith, learning, and life in the academic experiences of students.
JOB SUMMARY
Responsibility for the day-day-to-day operation of the Gangwish Library Service Desk, collection development, and aiding the librarian with tasks as needed. The graduate student in this position will be responsible for the circulation and reserve desk, assist with hiring, training and supervision of student personnel assigned to the service desk, and help with the completion of library technical services and interlibrary loans tasks.
ESSENTIAL FUNCTIONS AND REQRUIED DUTIES OF THE JOB (provide list of items which are essential to effective outcomes in this role):
  • Serves as the circulation coordinator
  • Schedules, trains, evaluates, and supervises student personnel
  • Serves as night supervisor (except for the nights reserved for class)
  • Aids with interlibrary loans processes
  • Aids with library display, programing, and marketing
  • Provides in person and virtual reference services to students, staff, and faculty
  • Reviews virtual and physical material and provides updates
  • May also assist student services and advising departments when time allows
  • Other duties as assigned

PREFERRED EXPERIENCE:
  • Strong computer and technology skills
  • Library experience a plus

STANDARD UNIVERSITY EXPECTATIONS:
  • Model and encourage collaboration among University departments assuring effective communication and operations.
  • Understand the University's policies and, procedures, and exercise good judgment accordingly. Assure that University and student information is managed in a confidential and ethical manner in accordance with the University's Code of Conduct and Ethics.
  • Provide leadership through conduct, attitude, and professionalism. Represent the University to students, external groups, faculty, and staff in a way that reflects positively on the University.
  • Be mindful and supportive of the overall Mission of Ottawa University.
  • Exercise Inclusivity in your daily actions accruing alignment within expectations of the University's Mission Statement and Statement of Inclusion, Openness, and Community.

NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Ottawa University is committed to equal employment opportunity and does not unlawfully discriminate in recruitment or employment on the basis of race, age, sex, color, religion, disability, national origin, sexual orientation, genetic information, or any other characteristic protected by law.
GRADUATE ASSISTANT GENERAL INFORMATION:
A limited number of graduate assistants are available through various departments and campus locations.
The selected candidates will be granted tuition waiver (18 credit hours per year) for one of Ottawa University's graduate programs, a partial meal allowance and a bi-weekly living stipend paid over 12 months. Renewals for a second year are based on the evidence of academic performance and quality execution of assigned duties.
International candidates are only eligible to pursue the on-campus MBA degree of the programs that are offered. International students must also be able to secure an F1 student visa and meet the international admissions criteria for acceptance into the Ottawa University MBA program.
Appointments are generally made to those students who have shown superior aptitude in their field of study as an undergraduate and who appear likely to render a high quality of service to the University through their appointment and service activities.
All Graduate Assistants must be eligible to work in the United States and present the proper documentation to the Human Resources Department prior to beginning their graduate assistantship.
Academic Requirements
An individual must first be accepted and enrolled in an Ottawa University graduate program to be eligible for appointment as a Graduate Assistant. Admission requirements are as follows:
1) Completed online admissions application at: https://www.ottawa.edu/
2) REQUIRED application fee
3) Submission of official undergraduate transcripts (3.0 GPA - minimum requirement) earned bachelor's degree.
4) Submission of a personal statement regarding career goals and three professional references.
5) Other items as identified by the specific academic program
Application Requirements
Applicants must submit the following materials to be considered for employment.
  • A completed employment application is required.
  • Candidates should attach cover letter and resume.