The incumbent provides circulation, basic reference, library orientation, and online support services in person, by phone, email, and virtual platforms. The role also supports the development and ...
The incumbent provides circulation, basic reference, library orientation, and online support services in person, by phone, email, and virtual platforms. The role also supports the development and ...
... virtual instructor-led training (VILT), short-form video, job aids, or community-of-practice ... libraries, use-case walkthroughs, instructional videos, and quick-reference guides. * Write ...
... virtual instructor-led training (VILT), short-form video, job aids, or community-of-practice ... libraries, use-case walkthroughs, instructional videos, and quick-reference guides. * Write ...
Reporting to the Manager, Virtual Nursing Team, the Care Coordinator - Nurse provides dependable ... Up-to-date Police Reference Check. * The role requires the ability to work regularly on evenings ...
Reporting to the Manager, Virtual Nursing Team, the Care Coordinator - Nurse provides dependable ... Up-to-date Police Reference Check. * The role requires the ability to work regularly on evenings ...
Establish and maintain a library of reusable agent patterns, components, prompt templates, and ... Work closely with the Power Platform Solution Architect on reference patterns, the Copilot Platform ...
Establish and maintain a library of reusable agent patterns, components, prompt templates, and ... Work closely with the Power Platform Solution Architect on reference patterns, the Copilot Platform ...
Control Management Manager, Deloitte Global Technology
Toronto, ON · Hybrid
CA$85K - CA$156K/yr
Hybrid Reference code: 130144 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... This includes management of a control library and control assessment processes for other teams ...
Control Management Manager, Deloitte Global Technology
Toronto, ON · Hybrid
CA$85K - CA$156K/yr
Hybrid Reference code: 130144 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... This includes management of a control library and control assessment processes for other teams ...
Virtual Reference Library information
What is the difference between Virtual Reference Library vs Library Technician?
| Aspect | Virtual Reference Library | Library Technician |
|---|---|---|
| Required Credentials | MLS or MLIS degree often preferred | Associate's degree in library technology or related field |
| Work Environment | Online platforms, remote work | Physical library settings, on-site |
| Employer & Industry Usage | Libraries, educational institutions, online info services | Public, academic, or special libraries |
| Common Search & Comparison Intent | Understanding roles in digital info services | Job responsibilities and qualifications |
Virtual Reference Library professionals primarily provide online information assistance, often working remotely, while Library Technicians work in physical library environments assisting with daily operations. Both roles support library services but differ in work setting and required credentials.
How does a Virtual Reference Librarian typically collaborate with other library staff and departments while working remotely?
As a Virtual Reference Librarian, collaboration with colleagues is essential and primarily takes place through digital platforms such as email, chat, and video conferencing tools. You may regularly coordinate with subject specialists, technical services, and IT staff to resolve patron inquiries, develop instructional materials, or update digital resources. Effective communication and timely information sharing are key to ensuring consistent and high-quality service to patrons. Virtual team meetings and shared project management tools help maintain alignment and foster a supportive remote work environment.
What are the key skills and qualifications needed to thrive as a Virtual Reference Librarian, and why are they important?
To thrive as a Virtual Reference Librarian, you need a strong background in information science, research skills, and a library science degree or equivalent experience. Familiarity with online databases, digital catalog systems, and virtual communication platforms is essential for providing remote assistance. Excellent interpersonal communication, problem-solving abilities, and adaptability are key soft skills that enhance user engagement and support. These competencies ensure accurate information delivery and effective user support in a digital environment.
What is a Virtual Reference Library?
A Virtual Reference Library is an online collection of reference materials such as encyclopedias, dictionaries, guides, and databases that can be accessed remotely via the internet. It is designed to help users find reliable information quickly without needing to visit a physical library. Virtual Reference Libraries are commonly used by students, researchers, and the general public for research, homework, and general knowledge inquiries. Many libraries and educational institutions subscribe to these services to provide convenient, 24/7 access to authoritative resources.
What are popular job titles related to Virtual Reference Library jobs in Ontario? For Virtual Reference Library jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Virtual Reference Library jobs in Ontario look for? The top searched job categories for Virtual Reference Library jobs in Ontario are:
Other
Posted 5 days ago
Job description
Status: Regular Part Time (Less Than 12 Months)
Hours: Up to 24 hours/week
Home Campus: IAHS, Stoney Creek, Fennell (fully on-site)
Rate of Pay: 20.56 per hour, plus 6% in lieu of vacation
Vacancy Status: 2 vacancies available
Posting Date: July 3rd, 2026
Closing Date: July 9th, 2026 at 7:00 pm EST
We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.
Under the direction of the Director, Library and Academic Services, and as part of the Mohawk College Library team, the Library Technician provides customer service and operational support within campus library locations. The incumbent is a primary point of contact for students and other library users accessing library services, resources, and spaces.
The incumbent provides circulation, basic reference, library orientation, and online support services in person, by phone, email, and virtual platforms. The role also supports the development and maintenance of library research guides and provides administrative and service support related to Academic Integrity Office initiatives, resources, and student engagement activities.
The incumbent contributes to maintaining an inclusive, welcoming, and student-focused learning environment while supporting day-to-day library operations and service delivery.
The incumbent will be required to work a combination of day and evening shifts.
What you'll be doing:
Provide frontline library customer service and student support including:
- Circulation, responding to inquiries in person, by phone, email, and online chat.
- Assisting users with printing, study spaces, library systems, basic research support, library resources, and maintaining a welcoming learning environment.
Support library learning and student success initiatives including:
- Maintaining and updating research guides.
- Assisting with library promotions/displays.
- Providing operational support for Academic Integrity Office initiatives.
- Supporting Academic Integrity Office with resources, events, and awareness activities.
- Supporting online student resources and providing administrative support.
Support day-to-day library operations including:
- Shelving, collection maintenance, monitoring library spaces, gathering basic statistics, reporting operational or facilities concerns.
Other duties as assigned.
What you'll bring to the role:
- Library and Information Technician diploma.
- Experience providing customer service in a library, educational, or student service environment. Experience supporting students with online systems (i.e. databases, catalog) or information services is preferred.
- Strong customer service and communication skills.
- Experience with Microsoft Office and online systems.
- Familiarity with library databases and online learning platforms.
- Ability to support students in a fast-paced service environment.
- Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
- The ability to communicate and work effectively with diverse students, employees, and communities.
What we offer:
- Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
- Access to professional development opportunities.
- Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
- Discounted rate for full-service athletic facility and instructor-led classes.
- Opportunities to engage in wellness events and activities.
To find out more about working at Mohawk College, including our Employee Value Proposition, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk
We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.
The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.
To learn more about Mohawk College's commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/