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Virtual Reference Library Jobs (NOW HIRING)

NY History

Reference Librarian

New York, NY · On-site

$70.06K/yr

Library REPORTS TO: Director of Library Curatorial Affairs & Research ABOUT THE NEW YORK HISTORICAL ... virtual reference interviews and sets up research appointments; retrieves, tracks, and reshelves ...

asrcfh

Research and Reference Librarian

Washington, DC · On-site

... virtual reference services. * Conduct expert-level literature searches on scientific and non-scientific topics using free and subscription databases. * Contribute to other library programs and ...

Tamus

Reference and Instruction Librarian

Laredo, TX

$59K/yr

... virtual service points. * Managing and training student employees assigned to the reference desk ... Teaching library instruction sessions and workshops in face-to-face and onlineenvironmentsusing the ...

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How much do virtual reference library jobs pay per year?

As of May 29, 2026, the average yearly pay for virtual reference library in the United States is $68,978.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Reference Librarian, and why are they important?

To thrive as a Virtual Reference Librarian, you need a strong background in information science, research skills, and a library science degree or equivalent experience. Familiarity with online databases, digital catalog systems, and virtual communication platforms is essential for providing remote assistance. Excellent interpersonal communication, problem-solving abilities, and adaptability are key soft skills that enhance user engagement and support. These competencies ensure accurate information delivery and effective user support in a digital environment.

How does a Virtual Reference Librarian typically collaborate with other library staff and departments while working remotely?

As a Virtual Reference Librarian, collaboration with colleagues is essential and primarily takes place through digital platforms such as email, chat, and video conferencing tools. You may regularly coordinate with subject specialists, technical services, and IT staff to resolve patron inquiries, develop instructional materials, or update digital resources. Effective communication and timely information sharing are key to ensuring consistent and high-quality service to patrons. Virtual team meetings and shared project management tools help maintain alignment and foster a supportive remote work environment.

What is a Virtual Reference Library?

A Virtual Reference Library is an online collection of reference materials such as encyclopedias, dictionaries, guides, and databases that can be accessed remotely via the internet. It is designed to help users find reliable information quickly without needing to visit a physical library. Virtual Reference Libraries are commonly used by students, researchers, and the general public for research, homework, and general knowledge inquiries. Many libraries and educational institutions subscribe to these services to provide convenient, 24/7 access to authoritative resources.

What is the difference between Virtual Reference Library vs Library Technician?

AspectVirtual Reference LibraryLibrary Technician
Required CredentialsMLS or MLIS degree often preferredAssociate's degree in library technology or related field
Work EnvironmentOnline platforms, remote workPhysical library settings, on-site
Employer & Industry UsageLibraries, educational institutions, online info servicesPublic, academic, or special libraries
Common Search & Comparison IntentUnderstanding roles in digital info servicesJob responsibilities and qualifications

Virtual Reference Library professionals primarily provide online information assistance, often working remotely, while Library Technicians work in physical library environments assisting with daily operations. Both roles support library services but differ in work setting and required credentials.

More about Virtual Reference Library jobs
What cities are hiring for Virtual Reference Library jobs? Cities with the most Virtual Reference Library job openings:
What states have the most Virtual Reference Library jobs? States with the most job openings for Virtual Reference Library jobs include:
What job categories do people searching Virtual Reference Library jobs look for? The top searched job categories for Virtual Reference Library jobs are:
Virtual Reference Library jobs near you
Infographic showing various Virtual Reference Library job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 69% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 53% Physical, and 47% Remote job distribution, with an average salary of $68,978 per year, or $33.2 per hour.
Biomedical Reference Librarian

Biomedical Reference Librarian

Library Systems & Services LLC

Bethesda, MD • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Job Type
Full-time
Description
LAC Federal is seeking a knowledgeable and service-oriented Biomedical Reference Librarian to provide general and specialized reference, research, and information services within a federal biomedical research library environment in Bethesda, Maryland. This position supports the advancement and dissemination of biomedical knowledge by delivering expert research assistance, literature searching, instructional support, and outreach services across a wide range of biomedical and health sciences disciplines.
The ideal candidate will possess strong reference and customer service skills, expertise with biomedical research resources, and the ability to work effectively in a dynamic, research-focused environment supporting scientists, clinicians, researchers, federal staff, students, and public users.
Duties and Responsibilities
  • Provide general and specialized reference and research assistance to NLM patrons including researchers, clinicians, scientists, students, federal staff, and public users.
  • Conduct advanced literature searches using biomedical and scientific databases such as PubMed/MEDLINE, Embase, Scopus, Web of Science, and Cochrane Library.
  • Respond to reference inquiries received in person, by email, telephone, chat, or virtual reference platforms.
  • Assist users with locating, accessing, and utilizing print and electronic biomedical information resources.
  • Provide instruction and training on biomedical databases, citation management tools, research strategies, and information literacy topics.
  • Develop research guides, instructional materials, FAQs, and outreach content to support user engagement and education.
  • Support systematic reviews, evidence synthesis projects, and complex research inquiries as assigned.
  • Maintain awareness of emerging biomedical information resources, research tools, and scholarly communications trends.
  • Assist with collection maintenance, resource evaluation, and usage tracking activities.
  • Participate in outreach initiatives, workshops, exhibits, and educational programming supporting NLM services and resources.
  • Document reference transactions, service metrics, and project activities and prepare periodic reports as required.
  • Collaborate with librarians, researchers, technical staff, and program stakeholders on special projects and service improvements.

Requirements
  • Master's degree in Library and Information Science (MLIS/MLS) from an ALA-accredited institution.
  • Minimum of two (2) years of professional experience providing reference, research, or information services in a biomedical, academic, research, or federal library environment.
  • Demonstrated experience conducting literature searches using biomedical and scientific research databases including PubMed/MEDLINE.
  • Strong customer service and interpersonal communication skills.
  • Experience providing instruction, training, or user support related to library resources and research tools.
  • Proficiency using electronic information resources, integrated library systems, and online research platforms.
  • Ability to communicate effectively with scientific, technical, and general audiences.
  • Strong organizational skills and ability to manage multiple assignments in a fast-paced environment.
  • Proficiency with Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, and Teams.
  • Ability to obtain and maintain a Public Trust clearance and NIH badge.

Preferred Qualifications
  • Experience working in a biomedical, health sciences, or federal research library environment.
  • Familiarity with NIH, NLM, or federal scientific research programs and information resources.
  • Experience supporting systematic reviews, evidence-based medicine, or clinical research activities.
  • Knowledge of citation management tools such as EndNote, RefWorks, Zotero, or Mendeley.
  • Experience developing online tutorials, LibGuides, webinars, or instructional materials.
  • Familiarity with bibliometric, research impact, or scholarly communications support services.
  • Undergraduate or graduate coursework in biology, medicine, public health, chemistry, or another scientific discipline.
  • Experience providing virtual reference or online user support services.
  • Membership in the Medical Library Association (MLA) or Academy of Health Information Professionals (AHIP).
  • Reading knowledge of one or more foreign languages relevant to biomedical or historical collections.

Physical Requirements
  • Ability to sit or stand for extended periods while conducting research, providing reference assistance, preparing instructional materials, and working with computer-based library and research systems.
  • Ability to perform repetitive hand and wrist movements associated with prolonged computer use, including literature searching, data entry, report preparation, and virtual reference support.
  • Ability to occasionally lift, carry, and transport library materials, presentation equipment, or office supplies weighing up to 20 pounds within a library or research environment.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development

EEO Statement
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Salary Description
$65,000 - $85,000 annually

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