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Virtual Reference Librarian Jobs in Texas (NOW HIRING)

MSR Technology Group

Systems Architect

Plano, TX · Hybrid

$232K/yr

Performs research for appropriate tools, libraries, products. Comparison of tools, feature analysis ... Builds Enterprise Reference Architecture (ERA) Architecture. * Provides the application ...

Internal Career Site

Contact Center AI Lead

Dallas, TX · On-site +1

Maintain AI knowledge bases, response libraries, and escalation logic to ensure accuracy across the ... Monitor virtual agent interactions for accuracy, tone, escalation behavior, and guest experience ...

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Virtual Reference Librarian information

What are Virtual Reference Librarians?

Virtual Reference Librarians are information professionals who assist patrons remotely, typically through online chat, email, video calls, or other digital platforms. They help users locate information, answer research questions, and provide guidance on using library resources without requiring in-person visits. Virtual Reference Librarians play a crucial role in making library services accessible to a broader audience, including those who may not be able to visit the library physically. Their expertise ensures that users receive timely and accurate information regardless of their location.

What are the key skills and qualifications needed to thrive as a Virtual Reference Librarian, and why are they important?

To thrive as a Virtual Reference Librarian, you need expertise in information retrieval, research methods, and a degree in library or information science. Familiarity with digital library platforms, online databases, virtual reference software, and cataloging systems is typically required. Strong communication, problem-solving, and customer service skills help create positive user experiences in an online environment. These skills are vital for efficiently connecting patrons with accurate information and resources in a virtual setting.

How does a Virtual Reference Librarian typically collaborate with faculty and students in an online academic environment?

A Virtual Reference Librarian frequently partners with faculty to support curriculum development by providing resource recommendations, creating research guides, and offering virtual instruction sessions. They also work closely with students through online chat, email, and video consultations to assist with research strategies, citation guidance, and database navigation. Collaboration often involves participating in virtual workshops and integrating library resources into learning management systems, ensuring that both faculty and students have seamless access to library support regardless of location.

What is the difference between Virtual Reference Librarian vs Reference Librarian?

AspectVirtual Reference LibrarianReference Librarian
CredentialsMaster's degree in Library Science (MLS or MLIS)Master's degree in Library Science (MLS or MLIS)
Work EnvironmentOnline platforms, remote workPhysical libraries, on-site or hybrid
Employer & IndustryPublic, academic, or special libraries offering virtual servicesPublic, academic, or special libraries with physical locations
Search & Comparison IntentOnline research, digital reference servicesIn-person reference assistance, physical resource management

The Virtual Reference Librarian primarily provides online research assistance through digital platforms, working remotely. In contrast, the Reference Librarian typically offers in-person reference services within physical library spaces. Both roles require similar credentials but differ mainly in work environment and service delivery methods.

What Does a Virtual Reference Librarian Do?

As a virtual reference librarian, you work at a library searching online references on a digital database to help recommend specific items or collections to patrons. You research answers to their questions, respond to telephone calls or emails, and use video chat to communicate and follow up with patrons. Other responsibilities may include creating new reference collections, determining which services to offer at the library, and taking on additional duties as necessary. Occasionally, you may determine whether or not people have the right to access certain information and restrict information as required by local or state legislation.

More about Virtual Reference Librarian jobs
What are the most commonly searched types of Reference Librarian jobs in Texas? The most popular types of Reference Librarian jobs in Texas are:
What are popular job titles related to Virtual Reference Librarian jobs in Texas? For Virtual Reference Librarian jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Virtual Reference Librarian jobs in Texas look for? The top searched job categories for Virtual Reference Librarian jobs in Texas are:
What cities in Texas are hiring for Virtual Reference Librarian jobs? Cities in Texas with the most Virtual Reference Librarian job openings:
Virtual Reference Librarian jobs near you
Infographic showing various Virtual Reference Librarian job openings in Texas as of July 2026, with employment types broken down into 6% Internship, 77% Full Time, 11% Part Time, and 6% Contract. Highlights an 77% In-person, 6% Hybrid, and 17% Remote job distribution.
Reference and Instruction Librarian

Reference and Instruction Librarian

Texas Wesleyan University

Fort Worth, TX

$59K/yr

Other

Posted 13 days ago

Job description

Position Information
Job Title Reference and Instruction Librarian Position Summary
This staff position serves as Department Head, providing leadership, strategic direction, and oversight for departmental services, personnel, and daily operations. Supervises and mentors department faculty and staff; coordinates workflows; supports professional development; and ensures departmental goals align with the mission and strategic priorities of the library and institution.
Responsible for information and research services in all formats and venues, including reference, instruction, information commons, workshops, and related initiatives. Provides in-person and virtual information, research, and reference services. Plans, teaches, and assesses information literacy instruction in collaboration with faculty. Develops materials to support research and instruction for all teaching modalities.
Pay Rate | Annual
Salary| $59,000.00
Essential Duties and Responsibilities
  • Provides leadership, supervision, and evaluation of department staff.
  • Oversees departmental planning, goal setting, assessment, and reporting.
  • Coordinates scheduling and coverage for reference, instruction, and service points.
  • Facilitates departmental meetings and supports collaborative decision-making.
  • Ensure alignment of departmental initiatives with library and institutional strategic goals.
  • Recommends policies, procedures, and service improvements.
  • Mentors and supports library faculty and staff for professional development.
  • Plans, teaches, and assesses information literacy instruction in collaboration with faculty.
  • Develops digital and print-based materials to support research and instruction in all formats.
  • Creates tailored instruction at the request of faculty.
  • Provides effective group and one-on-one instruction sessions in all modalities.
  • Locates and creates digital content to support academic instruction.
  • Prepares, provides, and creates assessment tools for engaging library instruction.
  • Maintains current knowledge of citation styles, information retrieval tools, and teaching practices.
  • Develops traditional and computer-assisted instructional tools to help users develop library, electronic, and internet research skills.
  • Manages collection development for assigned academic programs and recommends library materials and databases as appropriate.
  • Informs and instructs librarians regarding current reference materials, sources, and service delivery practices.
  • Participates in the development and maintenance of the reference guides, instruction videos, and online research tools.
  • Develops and updates both print and electronic instructional support materials.
  • Explores, evaluates, and encourages the deployment of emerging technologies into library programs and services.
  • Serves as a liaison to academic departments to strengthen course-integrated library instruction.
  • Develops campus partnerships and interacts collegially with the campus community.
  • Provides weekly evening reference assistance for students at the reference desk.
  • Participates in continuing education, professional associations, and library committees.
  • Serves on faculty committees as assigned.
  • Performs related duties as assigned.
NOTE: The above job description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the department's business needs.
Education, Certifications and/or Licenses
Master of Library Science from an ALA-accredited institution is required.
Experience
  • Experience working with various library resources is required.
  • Experience working in a reference/instruction department in a library is required (5+ years).
  • Experience in reference services for online programs is required.
  • Experience in assessment strategies is preferred.
  • Experience with Springshare software is preferred.

Knowledge, Skills & Abilities
(position requirements at entry)
Knowledge of:
  • Knowledge of instruction and research
  • Knowledge of best practices for online pedagogy.
  • Knowledge of learning techniques as they apply to library instruction.
Skills :
  • Ability to adhere to university and departmental policies and procedures.
  • Ability to uphold our university's core values.
  • Ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to work independently and efficiently to meet deadlines with minimum supervision.
  • Ability to participate in a collaborative service-oriented environment.
  • Ability to maintain a professional appearance and office atmosphere.
  • Ability to provide and demonstrate excellent customer service.
  • Ability to plan, prioritize tasks, and meet deadlines while working on multiple tasks.
  • Proven interpersonal skills to provide support in a high-profile office with tact and diplomacy.
  • Ability to maintain professionalism while working with diverse groups and in various situations.
  • Ability to be discreet in handling confidential matters, while complying with privacy regulations.
  • Knowledge of rules, standards, regulations, and laws regarding student records.
  • Ability to develop skills and remain knowledgeable of current trends in library services.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Posting Detail Information
Posting Number 2016AS1117P Posting Open Date 06/15/2026 Open Until Filled Posting Close Date Special Instructions to Applicants

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