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Virtual Reference Librarian Jobs in Massachusetts

MCPHS University

Circulation Supervisor

Boston, MA · On-site

Interpret library policies for patrons * Support Virtual Reference service Facilities (10%) * Coordinate maintenance of physical appearance of library facility * Collaborate with other Library ...

Humanoid

Senior ECAD Librarian

Boston, MA · On-site

$100K - $140K/yr

Apply and evolve our standardized approach to symbol sizing, footprint conventions, reference ... virtual care and employee assistance resources. * Meaningful time off to rest and recharge: 23 days ...

Babson College

Supervisor, Access Services

Babson Park, MA · On-site

$30.96 - $34.40/hr

OverviewThe Supervisor, Access Services oversees daily operations at the Horn Library Information ... Wellbeing programs, virtual fitness platform, and employee assistance program. All questions or ...

Varsity Tutors

C++ Tutor

Waltham, MA · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

Varsity Tutors

C++ Tutor

Somerville, MA · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

Varsity Tutors

C++ Tutor

Lawrence, MA · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

Varsity Tutors

C++ Tutor

Boston, MA · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

Varsity Tutors

C++ Tutor

Cambridge, MA · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

Varsity Tutors

C++ Tutor

Northampton, MA · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

Varsity Tutors

C++ Tutor

Lynn, MA · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

Varsity Tutors

C++ Tutor

Quincy, MA · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

Varsity Tutors

C++ Tutor

Newton, MA · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

Varsity Tutors

C++ Tutor

Lowell, MA · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

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Virtual Reference Librarian information

See Massachusetts salary details

$28.4K

$67.8K

$109.8K

How much do virtual reference librarian jobs pay per year?

As of Sep 8, 2026, the average yearly pay for virtual reference librarian in Massachusetts is $67,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $79,200.00 per year, depending on experience, location, and employer.

What is a virtual reference librarian?

Virtual Reference Librarians are information professionals who assist patrons remotely, typically through online chat, email, video calls, or other digital platforms. They help users locate information, answer research questions, and provide guidance on using library resources without requiring in-person visits. Virtual Reference Librarians play a crucial role in making library services accessible to a broader audience, including those who may not be able to visit the library physically. Their expertise ensures that users receive timely and accurate information regardless of their location.

What does a virtual reference librarian do?

As a virtual reference librarian, you work at a library searching online references on a digital database to help recommend specific items or collections to patrons. You research answers to their questions, respond to telephone calls or emails, and use video chat to communicate and follow up with patrons. Other responsibilities may include creating new reference collections, determining which services to offer at the library, and taking on additional duties as necessary. Occasionally, you may determine whether or not people have the right to access certain information and restrict information as required by local or state legislation.

What are the key skills and qualifications needed to thrive as a virtual reference librarian, and why are they important?

To thrive as a Virtual Reference Librarian, you need expertise in information retrieval, research methods, and a degree in library or information science. Familiarity with digital library platforms, online databases, virtual reference software, and cataloging systems is typically required. Strong communication, problem-solving, and customer service skills help create positive user experiences in an online environment. These skills are vital for efficiently connecting patrons with accurate information and resources in a virtual setting.

How does a virtual reference librarian typically collaborate with faculty and students in an online academic environment?

A Virtual Reference Librarian frequently partners with faculty to support curriculum development by providing resource recommendations, creating research guides, and offering virtual instruction sessions. They also work closely with students through online chat, email, and video consultations to assist with research strategies, citation guidance, and database navigation. Collaboration often involves participating in virtual workshops and integrating library resources into learning management systems, ensuring that both faculty and students have seamless access to library support regardless of location.

What is the difference between Virtual Reference Librarian vs Reference Librarian?

AspectVirtual Reference LibrarianReference Librarian
CredentialsMaster's degree in Library Science (MLS or MLIS)Master's degree in Library Science (MLS or MLIS)
Work EnvironmentOnline platforms, remote workPhysical libraries, on-site or hybrid
Employer & IndustryPublic, academic, or special libraries offering virtual servicesPublic, academic, or special libraries with physical locations
Search & Comparison IntentOnline research, digital reference servicesIn-person reference assistance, physical resource management

The Virtual Reference Librarian primarily provides online research assistance through digital platforms, working remotely. In contrast, the Reference Librarian typically offers in-person reference services within physical library spaces. Both roles require similar credentials but differ mainly in work environment and service delivery methods.

More about Virtual Reference Librarian jobs

What are the most commonly searched types of Reference Librarian jobs in Massachusetts?

The most popular types of Reference Librarian jobs in Massachusetts are:

What are popular job titles related to Virtual Reference Librarian jobs in Massachusetts?

For Virtual Reference Librarian jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Virtual Reference Librarian jobs in Massachusetts look for?

The top searched job categories for Virtual Reference Librarian jobs in Massachusetts are:

What cities in Massachusetts are hiring for Virtual Reference Librarian jobs?

Cities in Massachusetts with the most Virtual Reference Librarian job openings:

Virtual Reference Librarian jobs near you
Infographic showing various Virtual Reference Librarian job openings in Massachusetts as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 52% Physical, 2% Hybrid, and 46% Remote job distribution, with an average salary of $67,773 per year, or $32.6 per hour.

Circulation Supervisor

Massachusetts College of Pharmacy & Health Sciences

Boston, MA

Full-time

Posted 3 days ago

New

Job description

Libraries and Learning Resources (LLR) seeks a Circulation Supervisor to manage the Circulation/Reserve Desk, support Library operations, and ensure timely and effective service for patrons. This includes keepingthe Circulation desk staffed during service hours, responding to requests or problems, working with student assistants to maintain the organization of print collections and the physical appearance of the library, assisting in collection development and reserves processing, and other projects as assigned. The Circulation Supervisor participates in Library committees and planning activities. Schedule is Sunday - Thursday, 11:0am - 7:00pm, with some changes during school breaks and summer.

Supervision (50%)

  • Supervise the Circulation Desk
  • Hire, schedule and submit payroll for student assistants
  • Coordinate training student assistants
  • Assign tasks to student assistants and supervise their work
  • Supervise daily shelving of serials and books

Access and Collections (40%)

  • Assist in cataloging print and digital materials
  • Participate in organizing, ordering and collecting books for Reserves, including physically placing books on reserve and sending deliveries to other libraries
  • Serve as backup for interlibrary loan requests
  • Process print serials
  • Interpret library policies for patrons
  • Support Virtual Reference service

Facilities (10%)

  • Coordinate maintenance of physical appearance of library facility
  • Collaborate with other Library members in Library outreach activities

Required:

  • A bachelor's degree
  • Excellent communication skills
  • Excellent organizational skills, including attention to detail and meeting deadlines
  • Ability to be reliable
  • Ability to work independently

Desired:

  • Supervisory experience
  • Customer service experience
  • Library experience or attending a graduate program in Library Science

Physical Requirement:

  • Standing, sitting, manual dexterity, ability to move between offices and floors of buildings
  • Ability to meet deadlines and perform well under pressure
  • Ability to be physically in attendance at designated worksite during scheduled work hours
  • Normal range of vision and hearing (with or without correction)
  • Ability to lift up to 5-10 lbs.

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