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Virtual Reference Library Jobs (NOW HIRING)

America's Test Kitchen

Library Intern

Boston, MA · On-site

$15/hr

Provide in-person and virtual reference services (locate cookbooks, recipes, cultural and historical background on various dishes, food science resources, etc.) * Maintain library website and ...

usahs

Assistant Librarian

San Marcos, CA · On-site

... virtual reference services as assigned. * Support a welcoming, responsive, inclusive, and student-centered library environment. Instruction and Student Skill Development * Assist librarians with ...

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How much do virtual reference library jobs pay per year?

As of Jul 11, 2026, the average yearly pay for virtual reference library in the United States is $68,978.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Virtual Reference Library vs Library Technician?

AspectVirtual Reference LibraryLibrary Technician
Required CredentialsMLS or MLIS degree often preferredAssociate's degree in library technology or related field
Work EnvironmentOnline platforms, remote workPhysical library settings, on-site
Employer & Industry UsageLibraries, educational institutions, online info servicesPublic, academic, or special libraries
Common Search & Comparison IntentUnderstanding roles in digital info servicesJob responsibilities and qualifications

Virtual Reference Library professionals primarily provide online information assistance, often working remotely, while Library Technicians work in physical library environments assisting with daily operations. Both roles support library services but differ in work setting and required credentials.

How does a Virtual Reference Librarian typically collaborate with other library staff and departments while working remotely?

As a Virtual Reference Librarian, collaboration with colleagues is essential and primarily takes place through digital platforms such as email, chat, and video conferencing tools. You may regularly coordinate with subject specialists, technical services, and IT staff to resolve patron inquiries, develop instructional materials, or update digital resources. Effective communication and timely information sharing are key to ensuring consistent and high-quality service to patrons. Virtual team meetings and shared project management tools help maintain alignment and foster a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Virtual Reference Librarian, and why are they important?

To thrive as a Virtual Reference Librarian, you need a strong background in information science, research skills, and a library science degree or equivalent experience. Familiarity with online databases, digital catalog systems, and virtual communication platforms is essential for providing remote assistance. Excellent interpersonal communication, problem-solving abilities, and adaptability are key soft skills that enhance user engagement and support. These competencies ensure accurate information delivery and effective user support in a digital environment.

What is a Virtual Reference Library?

A Virtual Reference Library is an online collection of reference materials such as encyclopedias, dictionaries, guides, and databases that can be accessed remotely via the internet. It is designed to help users find reliable information quickly without needing to visit a physical library. Virtual Reference Libraries are commonly used by students, researchers, and the general public for research, homework, and general knowledge inquiries. Many libraries and educational institutions subscribe to these services to provide convenient, 24/7 access to authoritative resources.
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Virtual Reference Library jobs near you

Research Librarian and 508 Compliance

asrcfh

Ann Arbor, MI

Other

Posted 6 hours ago

Job description

Agile Decision Sciences (ADS,) a subsidiary of ASRC Federal, is seeking a Reference and Research Librarian to support our nationwide contract providing library and records management services to the US Environmental Protection Agency (EPA).  We offer a culture that provides professional development and team collaboration. 

Responsibilities:

  • Deliver in-depth reference and research support services to EPA researchers and staff, including daily provision of virtual reference services and interlibrary loan.
  • Contribute to other library programs and services including research impact, library instruction, marketing and outreach, knowledge management projects, or cataloging.
  • Participate in the development of innovative library services (research impact analysis, data visualization, systematic reviews, machine learning, artificial intelligence, and other potential new areas of service).
  • Complete reporting duties, departmental statistics, and documentation as required by the contract and library operating procedures.

Requirements:

  • MS in Library Science, Information Science, or related field.
  • Minimum 4 years of professional experience in a library which includes three (3) years of providing reference and research services.  Candidates should have experience  in scientific research settings; prefer experience with special libraries and/or federal government special library experience.
  • Experience with commonly used research tools and databases in those fields (PubMed, Web of Science, D&B Finance Analytics, etc.).
  • Experience with Alma, EndNote, and other library tools and skills (scholarly publishing, programming, SharePoint management, data visualization, collection management, etc.).
  • Experience formatting documents and checking for 508 compliance.
  • Customer service skills and strong organizational skills with attention to detail as well as the ability to work independently and on teams, communicate effectively with colleagues and customers, prioritize and manage multiple on-going projects, quickly adapt to change, and meet deadlines.
  • Ability to pass a government background investigation which requires Permanent Residency or US Citizenship.

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