Virtual Reference Library Jobs in Connecticut (NOW HIRING)

Salary: $75,008.00 - $96,785.00 Annually
Location : 101 Field Point Road, Greenwich, CT
Job Type: Full Time
Job Number: 25-26-00342
Department: GREENWICH LIBRARY
Opening Date: 06/30/2026
Closing Date: 7/14/2026 4:00 PM Eastern
General Statement of Duties
This class of position involves responsible multi-specialized professional library work. It requires a strong public service orientation and aptitude, and working knowledge of information technology in libraries.
*This recruitment is for a Youth Services Librarian with the Greenwich Library.
ASSIGNMENT LEVEL I
Responsible for providing quality patron service to children, young adults and adults in a variety of library service assignments. As an accountable team member, participates in planning and goal setting, assessing needs and providing services in accordance with library policies and practices. Backs up team members, and assists others as needed. Some evening and weekend/alternate hours required.
Reports to a Librarian III, Library Manager, or Library Director.
Qualifications
LEVEL I
Master's degree in Library Information Science from an ALA accredited college or university plus a general knowledge of library procedures.
LEVEL II
Master's degree in Library Information Science from an ALA accredited college or university plus 18 months of experience in professional library work.
SPECIAL NECESSARY REQUIREMENTS FOR LEVEL II:
Some positions may require hands on experience adding content to the online catalog or library website.
CAREER PATH:
A Librarian I who successfully completes twelve (12) consecutive months of work following the six (6) month probationary period shall be upgraded to a Librarian II conditional upon the following:

1. The employee received a satisfactory rating in his or her most recent performance evaluation as a Librarian I. In the event there is no current performance evaluation, the employee will be upgraded to Librarian II.
2. The employee has not received discipline within the past eighteen (18) months.

Qualifications Level I:
Knowledge of adult, teen, and/or children's literature or services in all formats.
Knowledge of professional library principles, methods, materials and administrative practices and a willingness to work with patrons of all ages.
Working knowledge, skill and ability in the use of online databases.
Demonstrated ability to operate a wide variety of computer, audiovisual and office equipment related to library operations including the use of computer hardware and library software products.
Ability to make decisions based on established policies and procedures.
Ability to listen and communicate in an honest, direct and tactful manner in meetings and one-on-one with team members.
Ability to work independently and with other team members to carry out all of the tasks and charges that are required to give excellent service.
Ability to manage time, to set priorities and communicate with other team members as needed.
Ability to physically perform the duties of the position shelving books, setting up and troubleshooting equipment, etc.
Ability to sit, stand, bend and reach, climb stools and push fully loaded book trucks in the performance of the work.
Ability to work well with volunteer and community groups.
Ability to establish and maintain effective relationships with library patrons, trustees, volunteers, town officials and other staff members including the ability to deal tactfully, and communicate effectively and harmoniously,
Job Description
Department: Greenwich Library
Division: Youth Services
Bargaining Status: LIUNA
Salary Range: Level I L-F
FLSA Status: Exempt
Duties and Responsibilities Level I:
Provides reference and readers' advisory services in person, by mail, telephone orelectronically to library patrons of all ages using appropriate library materials in all formats.
Responsible for effectively and clearly communicating to library patrons the practices and policies of the library.
Participates in collection development, guided by the library's collection development policy. May assist with the selection of materials in one or more specific areas for adults, young adults and/or children.
Assists library patrons and staff in using technology. Conducts formal training sessions. Identifies and resolves routine equipment requests involving copiers, printers, personal computers, tablets, ereaders and other electronic devices.
Prepares displays, exhibits, book lists, blogs and bibliographies. May contribute website and social media content relating to an area of library service.
May prepare team schedules for staff members.
May serve as liaison to schools or other community groups, and may conduct story hours and school class visits to the library, in accordance with professional theory and developmental guidelines within a public library experience.
Implements and may initiate outreach programs and training for groups of all ages.
May serve as "virtual librarian," responding to e-mail queries from the public and other libraries and patrons.
May provide input to reports, minutes, and letters for Team, Library Board of Trustees, etc. related to library policy, programming and/or school related activities.
Keeps current with developments in the library profession. Attends professional meetings and conferences, participates in team planning and goal setting.
Ability to sit, stand, bend and reach, climb stools and push fully loaded book trucks in the performance of the work.
Performs related work as required.
Supplemental Information
All positions may be subject to an interview process. The Town reserves the right to limit the number of qualified candidates who will be invited to participate in the examination, or any part thereof.
All outside candidates will be required to undertake and successfully pass a pre-employment medical examination, which includes a substance abuse test that includes testing for THC (the psychoactive ingredient in marijuana), given at the Town's expense prior to employment if conditionally offered a part time, full time or safety sensitive position.The Town of Greenwich has implemented a policy of background investigations for all full and part time positions prior to hiring as part of the reference checking procedures for outside candidates. The investigation will only be conducted as the last step prior to an offer. Refusal to sign the release form will terminate the candidate's further consideration.
Please visit the Town's Labor Relations webpageto view the collective bargaining agreements and the associated benefit coverage.
01
Do you possess Master's Degree in Library and Information Science from an ALA accredited college or university? (You must have completed this master's degree at time of application in order to be qualified for this position)

• Yes
• No

02
How much professional (post-masters) librarian experience do you possess?

• None
• Less than 18 months
• 18 months to 3 years
• More than 3 years

03
Please list the dates and name the organizations where you gained the experience in the question listed above. To determine whether or not you are qualified, the experience you list must also be listed in the work experience section of the application.
04
Please describe your experience with supporting, planning and implementing library programs for children and young adults.
05
Please detail your experience presenting storytimes, book clubs or other children's programs.
06
Please tell us about any collection management experience you have including selecting, ordering, or maintaining young adult/children's collections.
07
What experience do you have with providing reference services to children and young adults?
08
How do you keep current with children's and young adult literature? What sources do you use to recommend or learn about new books?
09
Outreach to schools and community organizations is an important part of this position. Please tell us about any community outreach experience you have including school visits and programs.
10
The Town of Greenwich encourages you to upload a resume and a cover letter.

• Yes, I understand that I can upload a resume and a cover letter

Required Question