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Virtual Property Manager Jobs in Rochester, NY (NOW HIRING)

Joella's Hot Chicken

Room Attendant

Pittsford, NY · On-site

$13.25 - $16.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Schulte Hospitality Group is a leading third-party management company with deep, multi-generational ...

Schulte Companies

Housekeeper/ Laundry

Pittsford, NY · On-site

$12.75 - $16.25/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Schulte Hospitality Group is a leading third-party management company with deep, multi-generational ...

Schulte Companies

Room Attendant

Pittsford, NY · On-site

$13.25 - $16.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Schulte Hospitality Group is a leading third-party management company with deep, multi-generational ...

Joella's Hot Chicken

Room Attendant

Rochester, NY

$13.75 - $17.25/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Schulte Hospitality Group is a leading third-party management company with deep, multi-generational ...

Schulte Companies

Housekeeper/ Laundry

Pittsford, NY · On-site

$12.75 - $16.25/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Schulte Hospitality Group is a leading third-party management company with deep, multi-generational ...

Schulte Companies

Room Attendant

Rochester, NY · On-site

$13.75 - $17.25/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Schulte Hospitality Group is a leading third-party management company with deep, multi-generational ...

Joella's Hot Chicken

Housekeeper

Victor, NY

$13.50 - $17.25/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Schulte Hospitality Group is a leading third-party management company with deep, multi-generational ...

Schulte Companies

Room Attendant

Rochester, NY · On-site

$13.75 - $17.25/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Schulte Hospitality Group is a leading third-party management company with deep, multi-generational ...

Schulte Companies

Room Attendant

Pittsford, NY · On-site

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Schulte Hospitality Group is a leading third-party management company with deep, multi-generational ...

Joella's Hot Chicken

Room Attendant

Rochester, NY · On-site

$13.75 - $17.25/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Schulte Hospitality Group is a leading third-party management company with deep, multi-generational ...

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Showing results 1-20

All JobsVirtual Property Manager JobsVirtual Property Manager Jobs in Rochester, NY

Virtual Property Manager information

See Rochester, NY salary details

$27.6K

$57.6K

$95.2K

How much do virtual property manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for virtual property manager in Rochester, NY is $57,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $67,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Property Manager, and why are they important?

To thrive as a Virtual Property Manager, you need a solid understanding of property management principles, leasing regulations, and experience with remote operations, often supported by a real estate license or property management certification. Familiarity with property management software like AppFolio, Buildium, or Yardi, as well as virtual communication tools, is essential. Strong organizational skills, attention to detail, and proactive communication set top performers apart in a remote environment. These competencies ensure efficient property oversight, high tenant satisfaction, and effective handling of issues from a distance.

What is a virtual property manager?

A virtual property manager is a professional who oversees the management of rental properties remotely, using digital tools and platforms. They handle tasks such as tenant communication, rent collection, maintenance coordination, and marketing properties online. Virtual property managers use technology to streamline operations and often serve landlords who may not live near their rental properties. This role can be performed by individuals or companies specializing in remote property management solutions, offering flexibility and cost savings to property owners.

What is the difference between Virtual Property Manager vs Property Assistant?

AspectVirtual Property ManagerProperty Assistant
CredentialsReal estate or property management certifications often preferredLess formal, may not require certifications
Work EnvironmentRemote, online management of multiple propertiesOn-site or remote support for property tasks
Employer & Industry UsageProperty management companies, landlords, real estate firmsProperty management teams, leasing offices, landlords
Search & Comparison IntentUnderstanding remote property management rolesAssisting with property tasks and support roles

Virtual Property Managers focus on remotely overseeing multiple properties, handling tenant communications, rent collection, and maintenance coordination. Property Assistants typically support property managers with administrative and operational tasks, often working on-site or remotely. While both roles involve property management, Virtual Property Managers have a broader scope of responsibilities and require specific certifications, making them more specialized in remote management.

How does a Virtual Property Manager typically collaborate with on-site staff and tenants to resolve maintenance issues?

As a Virtual Property Manager, you will often act as the central point of communication between tenants, property owners, and on-site maintenance teams. You'll coordinate repair requests, prioritize urgent matters, and ensure vendors or contractors are dispatched promptly, usually by leveraging property management software and communication tools. Clear, proactive communication is essential to keep all parties informed and to minimize delays, especially since you aren't physically present at the property. Building strong remote relationships with on-site staff and providing detailed instructions can help streamline issue resolution and improve tenant satisfaction.
What are popular job titles related to Virtual Property Manager jobs in Rochester, NY? For Virtual Property Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Virtual Property Manager jobs in Rochester, NY look for? The top searched job categories for Virtual Property Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Virtual Property Manager jobs? Cities near Rochester, NY with the most Virtual Property Manager job openings:
Virtual Property Manager jobs near you
Infographic showing various Virtual Property Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $57,557 per year, or $27.7 per hour.

Contact Center Customer Care Associate

Cotality

Rochester, NY • Hybrid

$40K - $41K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 15 days ago

Job description

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

About the role

Embrace a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Contact Center Customer Care Associate with Cotality. As the welcoming face of our company, you exhibit professionalism in every customer interaction, prioritizing their satisfaction above all.

Location: Our office is located at 4545 E River Rd Ste 220, W Henrietta, NY 14586 . Candidates should live within a commutable distance to this site.

Training: New hires receive 4 weeks of training, often administered via a virtual classroom, but instructor led. This will also include on-the-job training and call shadowing. For training, this role will be on site Monday-Thursday, with the option of working remotely on Fridays. The hours of training are Monday - Friday, 9:00am - 6:00pm.

Schedule: This center is open from 7:50am-9:00pm Central Monday - Friday. Post training, employees can exercise a hybrid work model, with 1 day onsite (Thursday) and 4 days working remotely, based on individual performance. This model could change based on business needs. At Week 7 and after, employees could be assigned a schedule which could include coming in earlier than 8:00am, or working later than 5:00pm, but still within center hours of operation. Adherence to working these hours is required, no exceptions.

What you will be doing:

  • Successfully manage inbound call inquiries (approximately 22-25 per day) on behalf of a Cotality client regarding mortgage escrow and tax questions

  • Identify customers' needs, research using various systems (sometimes up to 10 different portals), utilize tools to interpret and analyze data, to provide accurate solutions and guidance, educate customers

  • Actively and accurately documents discussions of inquiries and leverage internal tools/processes for next-level resolution needs

  • Leverage and master the use of multiple contact center management systems/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International)

  • Consistently meet or exceed individual production metrics and quality KPIs, some of which may be required by client contractual service levels

  • Act in a professional and appropriate manner always, and adhere to a strict schedule, meeting attendance guidelines

Job Qualifications:

Basic Qualifications:

  • High school diploma, GED or equivalent

  • 1+ years of experience in a customer service/customer support role

  • 1+ years of Tech proficiency with MS Office, with heavy use of MS Teams, or Google Suite and a client management system

  • Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail

  • Must successfully meet or exceed personal KPIs, adhere to schedule/attendance and meet required deliverables/deadlines

Preferred Qualifications:

  • A bachelor's or associate degree

  • Tax/banking/mortgage/real estate industry servicing experience

  • Contact Center experience

  • Hands-on tech proficiency in contact center/ workforce engagement management agent software to retrieve, query, update systems using multiple screens simultaneously, preferably Cisco Finesse, Calabrio

Compensation Range:

$40,000 - $41,600 Annually

#LI-Hybrid

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

  • Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

  • Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

  • Health: Multiple medical plan options with mental health and wellness support offerings.

  • Retirement: 401(k) with company match and vesting after one year.

  • Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

  • Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunityemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. Cotalitymaintains a Drug-Free Workplace.

Cotality is fully committed to a work environment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences.

Privacy Policy

Global Applicant Privacy Policy

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

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