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Virtual Customer Assistant Jobs in Ontario (NOW HIRING)

VON Canada (Ontario)

VON Virtual Job Fair

Hamilton, ON · On-site

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Sarnia, ON · On-site

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Hamilton, ON · On-site +1

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Brantford, ON · On-site

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Strathroy, ON · On-site

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Tobermory, ON · On-site

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Sarnia, ON

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Strathroy, ON · On-site +1

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Belleville, ON · On-site +1

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

Hamilton, ON · On-site

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

VON Canada (Ontario)

VON Virtual Job Fair

North Bay, ON · On-site +1

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free! This will be a ... Continuing Care Assistant (CCA) * Registered Nurse (RN) * Licensed Practical Nurse (LPN) * And many ...

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Showing results 1-20

All JobsCustomer JobsVirtual Customer Assistant JobsVirtual Customer Assistant Jobs in Ontario

Virtual Customer Assistant information

See Ontario salary details

$9

$31

$49

How much do virtual customer assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for virtual customer assistant in Ontario is $31.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $32.21 per hour, depending on experience, location, and employer.

What is a virtual customer assistant?

Virtual Customer Assistants (VCAs) are professionals or AI-powered tools that provide customer support remotely, often through online chat, email, or phone. They assist customers by answering questions, solving problems, processing orders, and guiding users through various services or products. The goal of a Virtual Customer Assistant is to enhance the customer experience by offering timely and efficient help, without requiring in-person interaction. Many businesses use VCAs to provide 24/7 support, improve customer satisfaction, and reduce operational costs.

What are the key skills and qualifications needed to thrive as a virtual customer assistant?

To thrive as a Virtual Customer Assistant, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and basic troubleshooting tools is typically required. Patience, active listening, and a customer-oriented mindset help you stand out in this role. These skills ensure that customer inquiries are resolved efficiently and positively, enhancing satisfaction and loyalty in a remote service environment.

How do virtual customer assistants typically collaborate with other team members while working remotely?

Virtual Customer Assistants often use digital communication tools such as chat platforms, video calls, and project management software to stay connected with supervisors and colleagues. Regular team meetings and daily check-ins help ensure everyone is aligned on goals, updates, and customer issues. Collaboration may also involve sharing resources, troubleshooting complex customer problems together, and providing feedback to improve service processes. This remote teamwork fosters a supportive environment, even when team members are not physically in the same location.

What is the difference between Virtual Customer Assistant vs Customer Service Representative?

AspectVirtual Customer AssistantCustomer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communication or CRM toolsHigh school diploma or equivalent, customer service training often preferred
Work EnvironmentRemote, online platforms, home officeCall centers, retail stores, or office settings
Industry UsageCommon in e-commerce, tech, and remote service industriesWidespread across retail, telecom, banking, and hospitality
Search & Comparison IntentOften searched for remote, online customer support rolesTypically searched for in-person or call-based customer support jobs

The Virtual Customer Assistant primarily works remotely using online tools, focusing on digital customer interactions, while the Customer Service Representative often works in person or over the phone in physical locations. Both roles require strong communication skills, but the Virtual Customer Assistant emphasizes remote work skills and digital platforms, making it ideal for those seeking flexible, online customer support jobs.

How do you become a virtual customer assistant?

To become a virtual customer assistant, candidates typically need strong communication skills, basic computer literacy, and experience with customer service. Many roles require a high school diploma or equivalent, and some employers prefer familiarity with customer relationship management (CRM) tools. Training is often provided, and the job usually involves working remotely with flexible schedules.

What job categories do people searching Virtual Customer Assistant jobs in Ontario look for?

The top searched job categories for Virtual Customer Assistant jobs in Ontario are:

What are popular job titles related to Virtual Customer Assistant jobs in ON?

For Virtual Customer Assistant jobs in ON, the most frequently searched job titles are:

Virtual Customer Assistant jobs near you
Infographic showing various Virtual Customer Assistant job openings in Ontario as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $65,288 per year, or $31.4 per hour.

VON Virtual Job Fair

VON Canada (Ontario)

Hamilton, ON • On-site

Full-time

Re-posted 28 days ago

Job description

You are invited to attend one of our upcoming Virtual Job Fairs, attendance is free!
This will be a great opportunity to connect with a VON recruiter and learn more about our careers and current employment opportunities.

The event is open to those with experience as well as recent graduates. This is your chance to bring forward any questions you might have about working for VON or our positions.
When: Wednesday afternoons

2pm-3pm (EST)

3pm-4 pm (AST)

Where: Zoom Virtual Platform
Register: Eventbrite (Register Now)

When: Fridays

12pm-1pm (EST)

1pm-2 pm (AST)

Where: Zoom Virtual Platform
Register: Eventbrite (Register Now)

Ontario, Canada
Career opportunities with VON include the following:

  • Personal Support Workers / Health Care Technician
  • Registered Nurse (RN)
  • Registered Practical Nurse (RPN) 
  • And many more

Nova Scotia Canada
Career opportunities with VON include the following:

  • Continuing Care Assistant (CCA)
  • Registered Nurse (RN)
  • Licensed Practical Nurse (LPN) 
  • And many more

Learn about our opportunities for advancement and benefits of working at VON visit: von.ca/careers