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Virtual Call Center Jobs in Riverside, CA (NOW HIRING)

City of Anaheim, CA

Part Time Library Page

Anaheim, CA · On-site

$18.67 - $19.60/hr

... virtual services. Our mission is to promote information through programming and engage our ... Uses computer equipment to retrieve item records and print barcodes and call number labels.

CommonSpirit Health

CNA

San Bernardino, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... virtual care offerings. As our CNA you will be a vital and compassionate caregiver, directly ... Promptly answers call lights and responds to alarms and patients requests. * Follow-up on patient ...

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Showing results 41-57

All JobsCall Center JobsVirtual Call Center JobsVirtual Call Center Jobs in Riverside, CA

Virtual Call Center information

See Riverside, CA salary details

$5

$14

$22

How much do virtual call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual call center in Riverside, CA is $14.67, according to ZipRecruiter salary data. Most workers in this role earn between $10.05 and $17.07 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

How do I start my own virtual call center?

To start a virtual call center, you need to develop a business plan, acquire necessary technology such as call center software and reliable internet, and hire or train agents. Ensuring compliance with relevant regulations and establishing clear processes are also essential for effective operation.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

What are virtual call center jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.
More about Virtual Call Center jobs

What are the most commonly searched types of Call Center jobs in Riverside, CA?

The most popular types of Call Center jobs in Riverside, CA are:

What are popular job titles related to Virtual Call Center jobs in Riverside, CA?

For Virtual Call Center jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Virtual Call Center jobs in Riverside, CA look for?

The top searched job categories for Virtual Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Virtual Call Center jobs?

Cities near Riverside, CA with the most Virtual Call Center job openings:

Virtual Call Center jobs near you
Infographic showing various Virtual Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $30,515 per year, or $14.7 per hour.

Physician Assistant Fellow - Emergency Medicine - Arrowhead Regional Medical Center

Vituity

Colton, CA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Vituity rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

2nd of 887 rated healthcare providers

Job description

Advanced Providers for Emergency Medicine Fellowship

Colton, CA – Seeking Advanced Providers for Emergency Medicine Fellowship. Become a Valued Member of Your Emergency Team. As an Advanced Provider Fellow, you play a critical role in our mission to improve lives in the Emergency Department and are a valued member of the full care team. As a graduate of our Fellowship program, you will be a highly skilled, highly competent, compassionate, and efficient emergency medicine provider. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity
  • 15-month rigorous program at Arrowhead Regional Medical Center founded in 2009 designed to graduate competent PA's in Emergency Medicine (EM) and advanced procedures modeled on the American College of Emergency Physicians (ACEP) Model of Clinical Practice, Accreditation Council for Graduate Medical Education (ACGME) procedural guidelines, and the Accreditation Review Commission on Education for the Physician Assistant (ARC-PA) post-graduate program guidelines.
  • 1-month part-time online onboarding boot-camp designed with flexibility in mind including virtual modules, CME accredited lectures, and mentorship from senior fellows and staff culminating with a kick-off week and program start celebration.
  • Clinical Curriculum includes 14 months of full-spectrum emergency medicine hands-on training by PA-C's and BE/BC Emergency Physicians.
  • Didactic Curriculum includes over 100 formal didactic sessions designed to cover the NCCPA CAQ-EM topics list and more, over 4 hours of PA and Physician Resident level training weekly, professional development series, Morbidity and Mortality Conference, Vituity Spring Symposium, Vituity Partnership Conference, SEMPA Conference for SEMPA Bowl fellow representatives, and additional supplemental training resources including online modules, EM Coach board review in preparation for CAQ-EM, Emergency Medicine Residents' Association (EMRA) tool suite, and Emergency Medicine Reviews and Perspectives (EMRAP) resources.
  • On sight rotations in Anesthesia, Ultrasonography, Orthopedics, Respiratory Care, Surgical Intensive Care Unit, Burn Unit, Pediatrics, Adult and Adolescent Psychiatry Emergency Department Unit.
  • Offsite rotations at San Bernardino Detention Centers, Emergency Medical Services, Street Medicine, and Diabetic Youth Camp.
  • Baker to Vegas Event.
  • Wellness and Professional development events developed and implemented by our Director of Wellness in collaboration with the Program Director.
  • Certification in Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), Advanced Trauma Life Support (ATLS), and completion of the California Academy of Physician Associates (CAPA)-Controlled Substance Education Course (CSEC).
  • Intentional mentorship from program faculty and senior fellows in clinical practice, professional development, and career advancement.
  • Graduate with Certificate of Program Completion, Procedure Certificates of Competency, Milestone Project, 200 Category I CME, 50 Category 2 CME, and the competence and confidence to provide high-level quality medical care.
  • This is a paid post-graduate training fellowship with benefits and malpractice insurance included.
Required Experience and Competencies
  • Graduate of an ARC-PA accredited Physician Assistant program
  • Successfully pass the Physician Assistant National Certifying Exam (PANCE)
  • Eligible for and/or possess current CA Medical Board Physician Assistant licensure*
  • Eligible for and/or possess current DEA licensure*
  • Current certification in ACLS and BLS

(*) Must be fully licensed by start of program

Application Process & Timeline for Fall Cohort
  • Application & Document Submission Deadline: May 1, 2027 for Fall 2027
  • Deadline to Accept: One (1) week following acceptance letter
  • Training Starts: October 2027
  • Training Ends: December 2028
Application Process & Timeline for Spring Cohort
  • Application & Document Submission Deadline: May 1, 2027 for Spring 2028
  • Deadline to Accept: One (1) week following acceptance letter
  • Training Starts: February 2028
  • Training Ends: April 2029

Required materials to submit in your online application:

  • Curriculum Vitae-Resume.
  • Personal Statement addressing your reasons for seeking Emergency Medicine Post Graduate Training; not to exceed one, typed, single spaced page of 10-12 sized font.
  • Please note that additional materials will be requested upon submission of your application.
The Practice

Arrowhead Regional Medical Center – Colton, California

  • Level I Trauma Center, Stroke Center and LPS facility for adults and adolescents.
  • 456-bed facility with a 50-bed Emergency Department.
  • Annual volume of 100,000.
  • The Burn Unit in the Inland Empire.
  • Home to four (4) highly competitive PA Fellowships.
  • Vituity scribe support available and Vituity-staffed psychiatrists and inpatient medicine physicians offer integrated care solutions at this site.
  • ARMC was honored with the Target: Stroke Elite Plus Honor Roll and Target: Type 2 Diabetes Honor Roll recognitions.
  • Named as a Best Hospital 2024-2025 by U.S. News & World Report with honors as a High Performing Hospital, Stroke Gold Plus quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines.
The Community
  • Colton, California, is a wonderful place to call home, offering a balance of suburban comfort and urban amenities.
  • The city provides a quiet, family-friendly atmosphere while being close to Riverside and San Bernardino.
  • Surrounded by beautiful mountain views, Colton offers parks like Colton City Park and access to the San Bernardino National Forest, perfect for hiking, picnicking, and outdoor recreation.
  • The city is near famous attractions like Riverside Plaza, the California Citrus State Historic Park, and Box Springs Mountain Reserve.
  • Its central location makes it easy to visit nearby landmarks, including Lake Arrowhead, Big Bear Lake, and Los Angeles.
  • With a rich cultural heritage, local events, and affordable living, Colton is a unique place to live and work, offering both natural beauty and access to Southern California's best attractions.
Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

  • Superior health plan options
  • Dental, Vision, Life and AD&D coverage, and more
  • Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
  • Variety of Pre-Tax Savings Accounts including HSA, FSA, Dependent Care and Commuter Benefits
  • Time Off when you need it: Start with 4 weeks PTO annually and increase to 6 weeks with tenure, plus generous sick leave
  • Flexible scheduling for work/life balance
  • Annual cash bonus
  • Professional Expense Reimbursement for medical staff dues, states licenses, DEA license, and national re

What Vituity employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Vituity

Sourced by ZipRecruiter

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Emeryville, CA, US

Year founded

1975

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