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Virtual Call Center Jobs in Riverside, CA (NOW HIRING)

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$5

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How much do virtual call center jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for virtual call center in Riverside, CA is $14.67, according to ZipRecruiter salary data. Most workers in this role earn between $10.05 and $17.07 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

What Are Virtual Call Center Jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.
More about Virtual Call Center jobs
What are the most commonly searched types of Call Center jobs in Riverside, CA? The most popular types of Call Center jobs in Riverside, CA are:
What are popular job titles related to Virtual Call Center jobs in Riverside, CA? For Virtual Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center jobs in Riverside, CA look for? The top searched job categories for Virtual Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Virtual Call Center jobs? Cities near Riverside, CA with the most Virtual Call Center job openings:
Virtual Call Center jobs near you
Infographic showing various Virtual Call Center job openings in Riverside, CA as of July 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $30,515 per year, or $14.7 per hour.
Peds Cardiologist - San Bernardino County / Riverside

Peds Cardiologist - San Bernardino County / Riverside

Colorado Permanente Medical Group

Fontana, CA • On-site

$279.88 - $399.65/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Description - Peds Cardiologist - San Bernardino County / Riverside (67402)

Job Description

Peds Cardiologist - San Bernardino County / Riverside (Job Number: 67402)

Primary Location

Minimum Salary : $279,875.00 Maximum Salary : $399,647.00 Potential Premium Earnings : $22,788.00 Virtual Indicator : Standard Face to Face

About SCPMG

Competitive Compensation and Benefit Package

The comprehensive benefits and longevity-based compensation package offered by Southern California Permanente Medical Group (SCPMG) enables physicians to focus on what they do best – provide their patients with exceptional care.

Benefits
  • Medical/dental/vision coverage
  • Supplemental medical coverage
  • Special dependent coverage
  • Vacation/holiday/sick/education time and leave (prorated to work schedule)
  • Retirement and savings plans
  • Relocation package
  • Professional liability coverage
  • Public Service Loan Forgiveness (PSLF) eligible
Partnership of SCPMG
  • Transition to a Partner/Owner of SCPMG
  • Eligible after three consecutive years of full-time employment (six consecutive years of part-time employment)
  • Increased benefits (e.g., compensation, retirement, life insurance)
  • Voting rights on organizational decisions
Primary Locations

USA-California - Riverside and Fontana (Inland Empire)

Opportunity to join an established Pediatric Cardiology clinical practice comprised of ambulatory clinic, fetal/transthoracic echo performance/interpretation, inpatient consultations/rounding(limited) and virtual medicine. Pediatric Cardiology at Southern California Permanente Medical Group currently consists of 11 full time and 1 per diem part-time Pediatric Cardiologists across the Southern California region. Together, we care for the KP Southern California population which currently spans 4.7 million members and over 1 million pediatric members.

We are recruiting a full-time Pediatric Cardiologist to join our group in Fontana and Riverside (Inland Empire). KP Fontana Medical Center is a member of the Children’s Hospital Association and is one of three tertiary medical centers in the Kaiser Permanente Pediatric Care (KPPC) network. KP Riverside Medical Center is a moderate sized 224 bed medical center with a very robust pediatric and maternal health center within the KPPC network. At Fontana and Riverside, we serve as the primary centers of care for the diverse pediatric population in San Bernardino County. Our inpatient services include pediatric hospitalists, NICU, PICU (Fontana only) and emergency department. We anticipate 3 days per week of on location work at Riverside and 2 days per week of on location work in Fontan. Call duties are to be shared among 3 total cardiologists covering Riverside and Fontana Medical Centers. We place great emphasis on fostering a strong culture of collaboration and support among pediatric medical and surgical specialties not only between Fontana and Riverside areas but also across the KP Southern California region. Our main Cardiac facility within Kaiser and location of our interventional catheterization lab is at KP Los Angeles Medical Center with whom we have ready access and collaboration. Finally, we play an active role in training the next generation of physicians both in teaching resident physicians and as a designated clerkship site for the Kaiser Permanente Bernard J. Tyson School of Medicine.

Potential Clinical Roles include:
  • Outpatient consultation and follow-up care
  • Inpatient consultation and rounding - limited
  • Performing Fetal and Transthoracic echo
  • Providing virtual medical care
  • Physician-physician advice via telephone and electronic advice communication tools
  • Shared call schedule with other KP pediatric Cardiology physicians
  • Opportunity for mentorship and clinical teaching of KP School of Medicine students.
  • Bimonthly Regional Cardiac conference and discussion
Additional Information

Board Certified or Board Eligible

About the Area

SCPMG San Bernardino County Service area serves a population in the northeastern section of the LA Basin that’s as diverse topographically as culturally. With relatively easy access to both mountain and beach outdoor activities including hiking, skiing at Big Bear and Mt. Baldy, water-skiing on Lake Arrowhead, mountain biking, apple picking in Yucaipa or a drive to the coast, there is something for everyone. The communities within the area have excellent schools and neighborhood parks and affordable options for home-buying – a great for families. With easy access to all the culture and activities of Los Angeles, without the traffic and hassle, Physicians and staff members enjoy the seasons, with fall colors and prominent views of snow-capped mountains. Our communities offer a variety of dining, entertainment, and cultural options in close proximity to the Medical Centers.

Working Here

Cultivated over a 70-year history — the region’s first Medical Center in Southern California — San Bernardino County (SBC) Service Area’s culture is one of teamwork, respect, integrity, and diversity. Located in the Inland Empire and known to be the “go to” Medical Centers in San Bernardino County. Our area is characterized by its tremendous growth and innovation: with over 1000 physicians who have trained and previously worked across the country the service area is infused with youthful energy as well as diverse and innovative ideas. San Bernardino County Service Area is the largest area in the Southern California region, with 2 hospitals (in Fontana and Ontario) and over 19 medical office buildings. San Bernardino County Service Area offers a wide range of tertiary and specialty services, as well as numerous academic opportunities. SBC is home to 9 residency and fellowship programs, is a clinical rotation site for the Bernard J Tyson Kaiser Permanente School of Medicine as well as a host for medical students and residents from other nearby institutions. It’s breadth and depth offer physicians a myriad of opportunities for leadership, teaching, academic pursuits, specialization, and social activities. Wellness and life balance are actively promoted; the area’s nurturing, family environment fosters good health—mental and physical—further enabling its team to contribute to the diverse communities we serve within the San Bernardino County.

Qualifications Equal Employment Opportunity

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

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