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Virtual Call Center Jobs in Riverside, CA (NOW HIRING)

RN Float Personnel

San Bernardino, CA ยท On-site

$54.06 - $70.55/hr

... virtual care offerings. As CommonSpirit Health, we make the healing presence of God known in our ... Bernardine Medical Center is a 342-bed, acute care, nonprofit hospital located in San Bernardino ...

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Virtual Call Center information

See Riverside, CA salary details

$5

$14

$22

How much do virtual call center jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for virtual call center in Riverside, CA is $14.67, according to ZipRecruiter salary data. Most workers in this role earn between $10.05 and $17.07 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

What Are Virtual Call Center Jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.
What are the most commonly searched types of Call Center jobs in Riverside, CA? The most popular types of Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Virtual Call Center jobs? Cities near Riverside, CA with the most Virtual Call Center job openings:
Infographic showing various Virtual Call Center job openings in Riverside, CA as of July 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $30,515 per year, or $14.7 per hour.
Family Medicine Physician

Family Medicine Physician

Families Together Of Orange County

Tustin, CA โ€ข On-site

$130/hr

Other

Posted 6 days ago


Job description

Job Type
Full-time, Part-time
Description
Job Title: Family Medicine Physician
Salary: $130+ per hour
Location: Tustin, CA
Openings: Multiple Available
Families Together of Orange County (FTOC) is a rapidly growing Federally Qualified Health Center (FQHC) located in Tustin, CA looking for a full-time or part-time experienced Physician licensed to practice in California. The ideal candidate will provide the full scope of primary care services including but not limited to diagnosis, treatment, coordination of care, preventive care, and health maintenance. The majority of patients are Spanish speaking; however, all of the support staff are bi-lingual. Additionally, an interpreter services system is also available for utilization via a third party vender.
FTOC provides an array of services via various models, including office-based primary care face-to-face services; mobile medical unit in the community; telehealth/telemedicine in our virtual clinic. FTOC provides various services beyond primary care, including Dental, Vision, Mammography, Physical Therapy, Acupuncture, OB/GYN, Behavioral Health (Therapy & Psychiatric Services), Infectious Diseases, Covid-19 vaccine/test site, and much more. If you are a mission-driven individual who wants to join a growing community-based practice, please apply/respond.
Additional information about FTOC can be found at ww.familiestogetheroc.org
Core Duties and responsibilities, include but are not limited to:

  • Obtain health history and perform physical examinations.
  • Diagnose and direct counseling for each patient on a plan for treatment.
  • Prescribe medication in accordance with California statute and professional practice guidelines.
  • Arrange referral for patients requiring services not offered at the clinic.
  • Review incoming diagnostic and consultative reports, sign, date and follow-up in a timely manner.
  • Participate in staff outreach and off-site health care programs service area as assigned by the Medical Director.
  • Comply with the established Infection Control policies, which includes personally utilizing universal precautions. Ensure compliance by support staff.
  • Participate in peer review, quality assurance, provider meetings, and other clinical meetings.
  • Maintain professional and technical knowledge by attending educational courses, reviewing professional publications, establishing professional networks, and participating in professional societies.
  • Develop a health care support team by providing information, educational opportunities, and experiential growth opportunities.
  • Perform minor surgical procedures (Optional)
  • Participate in after-hours call rotation (Optional)
  • May require Saturday shifts (Optional)
*This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.
Education and Training:
  • Currently licensed to work in the State of California as a Physician; current DEA certificate; current CPR certificate.
  • Board Certified in Family Practice or Internal Medicine.
Qualifications, Skills, and Experience:
  • Must have prior outpatient primary care experience
  • Ability to work independently, efficiently, and with high-quality standards
  • Effective communication skills
  • Effective interpersonal skills, facilitating teamwork

Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.
Location: Tustin, CA
Department: Medical
Salary Description
$130+ hourly