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Virtual Answering Service Jobs (NOW HIRING)

POSH

Full Time Virtual Receptionist

Virginia Beach, VA · On-site

$21/hr

Join Our Elite Team of Posh Virtual Receptionists Are you a charismatic individual with a passion ... Providing world-class phone support and customer service * Answering and directing calls in a ...

POSH

Full Time Virtual Receptionist

Virginia Beach, VA · On-site +1

$19 - $21/hr

Join Our Elite Team of Posh Virtual Receptionists Are you a charismatic individual with a passion ... Providing world-class phone support and customer service * Answering and directing calls in a ...

EDAG, Inc.

Senior Virtual Commissioning Engineer

Troy, MI · On-site

$97K - $134K/yr

Who we are: EDAG Inc. is a globally leading, independent engineering services provider that ... answering the hard technical questions. * Contribute to building the US pipeline of net-new ...

EDAG, Inc.

Senior Virtual Commissioning Engineer

$107K - $146K/yr

Who we are: EDAG Inc. is a globally leading, independent engineering services provider that ... answering the hard technical questions. * Contribute to building the US pipeline of net-new ...

Lifepoint Health

Receptionist - Family Medicine

Clyde, NC · On-site

$10/hr

Including retrieval and distribution of answering service messages. * Keeps office area neat and ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

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Virtual Answering Service information

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How much do virtual answering service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for virtual answering service in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What is a virtual answering service?

A virtual answering service is a remote service that handles incoming phone calls for businesses or professionals. Instead of hiring a full-time, in-house receptionist, companies can use a virtual team to answer calls, take messages, schedule appointments, and provide basic information to callers. These services often operate 24/7 and can be customized to fit the needs of different businesses, helping improve customer service and ensure no calls are missed. Virtual answering services are commonly used by small businesses, medical offices, legal practices, and other organizations looking to enhance their communication efficiency while reducing costs.

What are some common challenges faced by professionals working in a Virtual Answering Service role and how can they be managed?

Working in a Virtual Answering Service often involves handling high call volumes, managing diverse customer inquiries, and maintaining a professional demeanor across various communication platforms. One common challenge is balancing efficiency with personalized service, especially when switching rapidly between callers or clients. To manage these challenges, it's important to develop strong organizational skills, become proficient with call management software, and participate in regular training to stay updated on client protocols and best practices. Collaboration with team members and supervisors for support and feedback also helps maintain consistent service quality.

What are the key skills and qualifications needed to thrive as a Virtual Answering Service representative, and why are they important?

To thrive as a Virtual Answering Service representative, you need strong communication skills, excellent listening abilities, and proficiency in customer service, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and multi-line phone systems is essential for managing calls efficiently. Professionalism, patience, and problem-solving skills help you handle diverse customer interactions and resolve issues effectively. These skills ensure that clients receive prompt, accurate assistance and create a positive impression of the businesses you represent.

What is the difference between Virtual Answering Service vs Virtual Receptionist?

AspectVirtual Answering ServiceVirtual Receptionist
CredentialsBasic training, communication skillsCustomer service, administrative skills
Work EnvironmentRemote, call center or home-basedRemote, often client-specific
Employer & IndustryBusinesses needing call handling, customer supportCompanies requiring front-desk virtual support
Common UsageHandling calls, taking messages, basic inquiriesScheduling, client communication, appointment setting

While both Virtual Answering Services and Virtual Receptionists operate remotely to support businesses, the Virtual Answering Service primarily handles incoming calls and message taking, focusing on call management. In contrast, a Virtual Receptionist often performs more personalized administrative tasks like scheduling and client communication. Understanding these differences helps businesses choose the right virtual support for their needs.

More about Virtual Answering Service jobs
What cities are hiring for Virtual Answering Service jobs? Cities with the most Virtual Answering Service job openings:
What are the most commonly searched types of Answering Service jobs? The most popular types of Answering Service jobs are:
What states have the most Virtual Answering Service jobs? States with the most job openings for Virtual Answering Service jobs include:
Virtual Answering Service jobs near you
Infographic showing various Virtual Answering Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.

Full Time Virtual Receptionist

Posh

Virginia Beach, VA

$21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Full Time Virtual Receptionist

Are you a charismatic individual with a passion for creating exceptional first impressions? Do you thrive in a fast-paced environment where your friendly demeanor can make a lasting impact? If so, we're seeking talented professionals to join our growing team of Posh Virtual Receptionists.

Your Role:

As a Posh Virtual Receptionist, you'll be the first point of contact for our diverse clientele, representing their businesses with professionalism and enthusiasm. Your responsibilities will include:

  • Providing world-class phone support and customer service
  • Answering and directing calls in a timely and efficient manner
  • Scheduling appointments and making follow-up calls
  • Representing our clients' brands with a positive and engaging attitude

About Us:

Based in the stunning Town Center of Virginia Beach, our state-of-the-art office offers a vibrant and inspiring work environment. We're committed to providing exceptional service to our clients and fostering a supportive culture for our team.

Qualifications:

You'll need strong communication skills, both written and verbal, to effectively interact with clients and colleagues. A friendly and outgoing personality will help you create a positive first impression and build rapport. Your organizational and time management skills will be essential for managing your workload and prioritizing tasks. Additionally, you must be able to multitask and work under pressure to handle incoming calls and requests efficiently. A minimum typing speed of 40 WPM is required for accurate note-taking and data entry. Finally, a professional appearance and demeanor are essential for representing our clients and company in a positive light. You must also be flexible to work various shifts, including weekends and holidays, to meet the needs of our clients.

Benefits:

  • Competitive hourly rate of $21/hour with perfect attendance
  • Employee Stock Ownership Plan (ESOP)
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Paid time off (PTO)
  • 401k with matching contributions
  • Life insurance
  • Legal assistance

Join our team and experience the rewards of a fulfilling career in customer service!

Apply