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Virtual Answering Service Jobs in Nevada (NOW HIRING)

dbi

Alterations Customer Service Representative

Las Vegas, NV · On-site

$15.25 - $20.75/hr

... answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Alterations Customer Service Representative

Henderson, NV · On-site

$15 - $20.25/hr

... answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Alterations Customer Service Representative

Henderson, NV · On-site

$15 - $20.25/hr

... answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Alterations Customer Service Representative

Las Vegas, NV · On-site

$15.25 - $20.75/hr

... answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

The Cheesecake Factory

Host

Las Vegas, NV · On-site

$13.50 - $16.75/hr

... answering questions along the way. With pride and a passion for hospitality, you'll help ensure ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

The Cheesecake Factory

Host

Las Vegas, NV

$13.50 - $16.50/hr

... answering questions along the way. With pride and a passion for hospitality, you'll help ensure ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

The Cheesecake Factory

Host

Las Vegas, NV · On-site

... answering questions along the way. With pride and a passion for hospitality, you'll help ensure ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

The Cheesecake Factory

Host

Reno, NV · On-site

$12.50 - $15.75/hr

... answering questions along the way. With pride and a passion for hospitality, you'll help ensure ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

The Cheesecake Factory

Host

Henderson, NV · On-site

$13.50 - $17/hr

... answering questions along the way. With pride and a passion for hospitality, you'll help ensure ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

The Cheesecake Factory

Server

Las Vegas, NV

$12/hr

Virtual Care and no cost online mental health services Grow With Us * World class training designed ... Share menu knowledge by making menu recommendations and answering questions about food allergies ...

The Cheesecake Factory

Server

Las Vegas, NV

$12/hr

Virtual Care and no cost online mental health services Grow With Us * World class training designed ... Share menu knowledge by making menu recommendations and answering questions about food allergies ...

The Cheesecake Factory

Server

Reno, NV

$12/hr

Virtual Care and no cost online mental health services Grow With Us * World class training designed ... Share menu knowledge by making menu recommendations and answering questions about food allergies ...

Fleming's

Host

Las Vegas, NV · On-site

Minimum one year of previous experience providing customer service * Experience with answering ... A new window will open where you can complete your application with the help of our virtual ...

The Cheesecake Factory

Cashier

Las Vegas, NV · On-site

$14 - $18/hr

Whether answering phones, entering orders, or packing meals with precision, Cashiers bring passion ... Virtual Care and no cost online mental health services Grow With Us * World class training designed ...

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Virtual Answering Service information

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How much do virtual answering service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for virtual answering service in Nevada is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $27.88 per hour, depending on experience, location, and employer.

What is a virtual answering service?

A virtual answering service is a remote service that handles incoming phone calls for businesses or professionals. Instead of hiring a full-time, in-house receptionist, companies can use a virtual team to answer calls, take messages, schedule appointments, and provide basic information to callers. These services often operate 24/7 and can be customized to fit the needs of different businesses, helping improve customer service and ensure no calls are missed. Virtual answering services are commonly used by small businesses, medical offices, legal practices, and other organizations looking to enhance their communication efficiency while reducing costs.

What are the key skills and qualifications needed to thrive as a virtual answering service representative?

To thrive as a Virtual Answering Service representative, you need strong communication skills, excellent listening abilities, and proficiency in customer service, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and multi-line phone systems is essential for managing calls efficiently. Professionalism, patience, and problem-solving skills help you handle diverse customer interactions and resolve issues effectively. These skills ensure that clients receive prompt, accurate assistance and create a positive impression of the businesses you represent.

What are some common challenges faced by professionals working in a virtual answering service role and how can they be managed?

Working in a Virtual Answering Service often involves handling high call volumes, managing diverse customer inquiries, and maintaining a professional demeanor across various communication platforms. One common challenge is balancing efficiency with personalized service, especially when switching rapidly between callers or clients. To manage these challenges, it's important to develop strong organizational skills, become proficient with call management software, and participate in regular training to stay updated on client protocols and best practices. Collaboration with team members and supervisors for support and feedback also helps maintain consistent service quality.

What is the difference between Virtual Answering Service vs Virtual Receptionist?

AspectVirtual Answering ServiceVirtual Receptionist
CredentialsBasic training, communication skillsCustomer service, administrative skills
Work EnvironmentRemote, call center or home-basedRemote, often client-specific
Employer & IndustryBusinesses needing call handling, customer supportCompanies requiring front-desk virtual support
Common UsageHandling calls, taking messages, basic inquiriesScheduling, client communication, appointment setting

While both Virtual Answering Services and Virtual Receptionists operate remotely to support businesses, the Virtual Answering Service primarily handles incoming calls and message taking, focusing on call management. In contrast, a Virtual Receptionist often performs more personalized administrative tasks like scheduling and client communication. Understanding these differences helps businesses choose the right virtual support for their needs.

How do you become a virtual answering service?

To become a virtual answering service provider, you typically need strong communication skills, a reliable phone system, and basic computer proficiency. Many work as independent contractors or for companies that offer remote call answering, often requiring a quiet workspace and flexible hours.

What are the most commonly searched types of Answering Service jobs in Nevada?

The most popular types of Answering Service jobs in Nevada are:

What cities in Nevada are hiring for Virtual Answering Service jobs?

Cities in Nevada with the most Virtual Answering Service job openings:

Virtual Answering Service jobs near you
Infographic showing various Virtual Answering Service job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,678 per year, or $24.8 per hour.

Virtual Patient Support Specialist

Reno, NV • On-site

Avery Healthcare Group Ltd.
See more jobs at Avery Healthcare Group Ltd.external

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

REMS Specialist

You're a proactive problem-solver and have the ability to make customers feel like your friend.

In this role as a REMS Specialist, you will be responsible for answering non-clinical related questions as well as triaging adverse events and product complaints utilizing an FAQ document and then entering the data into the CRM. The working hours are 11:30am - 8pm EST.

You will:

  • Complete follow-up for missing/updated information from stakeholders (patients, healthcare providers, pharmacies, etc.), including data entry processing, documentation, and safety reporting per program guidelines.
  • Ensure document/data processing, data corrections and all communication are documented accurately, concisely and in a timely manner.
  • Maintain a working knowledge of program guidelines, product or disease state for the assigned program(s).
  • Conduct pre and post call analysis of calls.
  • Answer incoming calls and perform outgoing calls in professional manner following client guidelines and business rules.
  • Identify any areas that are potentially troublesome and follow up with the stakeholder to ensure that issue is resolved.

Job Qualifications: Education

  • Bachelor's Degree highly preferred or 1+ year of healthcare call center experience.

Required Skills

  • 1+ years recent pharmaceutical or healthcare industry experience- e.g. Medical Assistant, Nurse's Aide, EMT, health insurance company etc. is highly preferred.
  • Working knowledge of medical terminology
  • Case management experience
  • Solid written and verbal communication skills and listening skills.
  • Ability to type 40+ words per minute (wpm)
  • Efficient computer and data entry skills; ability to learn new systems and programs quickly.
  • Excellent attention to detail
  • Ability to prioritize and reprioritize workload depending on program needs.

Preferred Skills

  • 1+ year in pharmaceutical or healthcare call center with Risk Evaluation and Mitigation Strategy (REMS) experience highly preferred.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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