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Virtual Agent Jobs in Minnesota (NOW HIRING)

Aeon

Leasing Agent (East Village)

Minneapolis, MN · On-site

$20 - $22/hr

The Leasing Agent reports to the Property Manager. Key responsibilities include, but are not ... and through virtual platforms. * Ability to work in environments with moderate noise levels ...

Aeon (MN)

Leasing Agent (East Village)

Minneapolis, MN · On-site

$20 - $22/hr

The Leasing Agent reports to the Property Manager. Key responsibilities include, but are not ... and through virtual platforms. * Ability to work in environments with moderate noise levels ...

White Lodging Services Corporation

$13 - $16.50/hr

WHAT YOU'LL DO • A Front Desk Agent will provide the highest quality of service to the guest ... virtual doctor visits • Option for DailyPay- choose when you get your paycheck • A Tuition ...

Liveops

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Burnsville, MN · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Mankato, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Saint Paul, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Saint Cloud, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

HMG Careers

Remote Insurance Agent

Minneapolis, MN · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Remote Insurance Agent

Rochester, MN · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

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All JobsAgent JobsVirtual Agent JobsVirtual Agent Jobs in Minnesota

Virtual Agent information

See Minnesota salary details

$583

$1.4K

$2.4K

How much do virtual agent jobs pay per week?

As of Aug 8, 2026, the average weekly pay for virtual agent in Minnesota is $1,360.67, according to ZipRecruiter salary data. Most workers in this role earn between $1,140.38 and $1,440.38 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.
What are the most commonly searched types of Agent jobs in Minnesota? The most popular types of Agent jobs in Minnesota are:
What are popular job titles related to Virtual Agent jobs in Minnesota? For Virtual Agent jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Virtual Agent jobs in Minnesota look for? The top searched job categories for Virtual Agent jobs in Minnesota are:
What cities in Minnesota are hiring for Virtual Agent jobs? Cities in Minnesota with the most Virtual Agent job openings:
Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Minnesota as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $70,755 per year, or $34 per hour.

Leasing Agent (East Village)

Aeon

Minneapolis, MN • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Organization Background
Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of almost 5,000 apartment homes, Aeon provides stability for thousands of residents each year.
We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at .
Position Summary
Aeon is seeking a Leasing Agent to join the team at East Village, a 180-unit apartment community located in the Elliot Park neighborhood of South Minneapolis.
This role is highly sales-oriented and ideal for someone who is motivated by goals and enjoys building relationships with prospective residents. The Leasing Agent plays a key role in connecting people to housing by guiding applicants through the leasing process and helping maintain high occupancy at the community.
The Leasing Agent reports to the Property Manager.
Key responsibilities include, but are not limited to:
  • Maintain up-to-date knowledge of apartment availability, rental rates, and community features.
  • Greet prospective residents and learn about their housing needs and preferences.
  • Provide information about the community, including amenities, floor plans, and application requirements.
  • Conduct property tours, including model apartments, available homes, and shared amenities.
  • Follow established policies and procedures when qualifying, screening, and approving applicants.
  • Maintain accurate prospect and leasing records in guest cards and property management software.
  • Follow up with prospective residents within 48 hours of a showing if a lease has not yet been signed.
  • Support the community's lease renewal program and help maximize resident retention.
  • Prepare and process lease documents accurately and in a timely manner.
  • Explain lease terms and ensure all documentation is complete prior to move-in.
  • Prepare property information and resident move-in packets.
  • Assist with day-to-day leasing office operations.
  • Coordinate with the Property Manager and Assistant Property Manager to ensure apartments are ready for move-in.
  • Complete required staff trainings.
  • Maintain confidentiality of resident and organizational information.
  • Remain flexible and adaptable in a changing work environment.
  • Follow basic safety and housekeeping practices.
  • Perform other duties as assigned by the supervisor.

Skills & Qualifications
  • Previous experience in property management, leasing, or real estate is preferred.
  • At least one year of sales experience strongly preferred.
  • Demonstrated ability to close sales and meet performance goals.
  • Strong interpersonal skills and ability to create a welcoming environment for prospective residents.
  • Proven ability to work well with people and create a comfortable environment.
  • Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
  • Commitment to learning about and participating in Aeon's diversity, equity, and inclusion efforts.
  • Basic understanding of accounting practices.
  • Ability to work effectively as part of a team.
  • Strong organizational and time management skills.
  • Resourceful, solutions-oriented, and committed to high-quality work.

Physical Requirements
  • Ability to remain in stationary position for extended periods while working at a computer and attending meetings.
  • Ability to operate standard office equipment, including computers, phones, and printers.
  • Ability to move about the office to access files, meeting spaces, and office equipment.
  • Ability to reach above and below shoulder height to access file cabinets, storage areas, and office supplies.
  • Ability to lift and carry materials up to 15 pounds on an occasional basis, such as meeting materials or event supplies.
  • Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.
  • Ability to communicate clearly and effectively, both verbally and in writing, in person and through virtual platforms.
  • Ability to work in environments with moderate noise levels, including shared office spaces, meetings, and event settings.

The physical requirements described above represent the essential functions of the job and may be performed with or without reasonable accommodations.
Compensation, Hours & Location
The pay range for this position is $20-$22 per hour base, plus commission. Aeon offers a comprehensive benefits package that includes medical, dental, vision, life insurance, long-term disability, retirement plan, generous paid time off, and an employee assistance program.
This is a full-time position, scheduled for 40 hours per week. The standard work schedule is Monday through Friday during daytime hours, typically 8:30am - 5:30pm.
This is an in-person position and will office mostly out of their currently assigned properties. Occasional work at Aeon's Central Office, training facilities and other properties will occur from time to time.
If you are interested in applying for this position, please visit:
Position is open until filled.
Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.
Aeon is an Equal Opportunity / Affirmative Action Employer
Employees and residents are encouraged to apply.

Apply