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Virtual Agent Jobs in Minnesota (NOW HIRING)

HMG Careers

Remote Insurance Agent

Minneapolis, MN · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Apply Early

HMG Careers

Remote Insurance Agent

Rochester, MN · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Apply Early

HMG Careers

Remote Sales Agent

Minneapolis, MN · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Apply Early

HMG Careers

Remote Sales Agent

Rochester, MN · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Apply Early

3M

Architect - Agentic AI

Maplewood, MN · On-site

$188K - $230K/yr

You will lead a cross-functional team, define reference designs for multi-agent workflows, memory ... virtual recruiting assistant on 3M.com/careers Applicable to US Applicants Only:The expected ...

3M

Architect - Agentic AI

Maplewood, MN

$188K - $230K/yr

You will lead a cross-functional team, define reference designs for multi-agent workflows, memory ... virtual recruiting assistant on 3M.com/careers Applicable to US Applicants Only:The expected ...

HMG Careers

Remote Life Insurance Agent

Rochester, MN · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Apply Early

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All JobsVirtual Agent JobsVirtual Agent Jobs in Minnesota

Virtual Agent information

See Minnesota salary details

$583

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$2.4K

How much do virtual agent jobs pay per week?

As of Jul 3, 2026, the average weekly pay for virtual agent in Minnesota is $1,360.67, according to ZipRecruiter salary data. Most workers in this role earn between $1,140.38 and $1,440.38 per week, depending on experience, location, and employer.

What are virtual agents?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a typical workday look like for a Virtual Agent, and how do they interact with team members remotely?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is a virtual agent?

A virtual agent is a software program that uses artificial intelligence to interact with users, often through chat or voice interfaces, to provide customer support or perform tasks. In a job context, virtual agents may require skills in AI, natural language processing, and customer service tools, and they typically work in digital or remote environments.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a Virtual Agent, and why are they important?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How can I make 2000 a week working from home?

A Virtual Agent can potentially earn $2,000 a week by handling a high volume of customer interactions, often through multiple clients or platforms. Success depends on experience, efficiency, and the ability to work flexible hours; some roles may require specific communication skills or certifications. Earning this level of income typically involves working full-time, consistently meeting performance targets, and possibly taking on multiple contracts simultaneously.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.

How to make $1000 a week remotely?

A virtual agent can earn $1000 a week by working multiple client accounts, providing high-quality customer support, and developing specialized skills such as CRM software proficiency. Consistent scheduling, excellent communication, and building a strong reputation can help increase earnings in remote customer service roles.
What are the most commonly searched types of Agent jobs in Minnesota? The most popular types of Agent jobs in Minnesota are:
What are popular job titles related to Virtual Agent jobs in Minnesota? For Virtual Agent jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Virtual Agent jobs in Minnesota look for? The top searched job categories for Virtual Agent jobs in Minnesota are:
What cities in Minnesota are hiring for Virtual Agent jobs? Cities in Minnesota with the most Virtual Agent job openings:
Virtual Agent jobs near you
Customer Care Agent - Relocate to Warroad, MN

Customer Care Agent - Relocate to Warroad, MN

Marvin

Warroad, MN • On-site

$23 - $29/hr

Full-time

Medical, Retirement

Posted yesterday

Job description

Job Overview:

Are you energized by solving problems, building trust and relationships with customers?  As a Customer Care Agent at Marvin, you’ll be the go-to expert for our dealers and customers seeking support. You’ll guide users through product questions, warranty concerns, and system navigation - all while delivering a seamless and empathetic experience. This role is central to Marvin’s customer experience strategy and offers the opportunity to make a meaningful impact every day. Plus, receive a $1,500 sign-on bonus when you join our team!    

This job is located in Warroad, MN.  If you need to relocate for this role, Marvin has a variety of benefit offerings to support your move.

Highlights of your role:
  • Serve as the primary contact for customer inquiries across phone, email, and chat, ensuring timely and accurate support.
  • Educate dealer partners on Marvin’s Order Management software, products and warranty processes through virtual or in-person training.
  • Own customer interactions from start to resolution, offering solutions that align with Marvin’s policies and service standards.
  • Support onboarding for new dealers and partners, facilitating account setup and initial training.
You're a good fit if you have (or if you can):
  • 2+ years in a customer-facing role.
  • Experience using CRM systems like Salesforce to manage customer interactions.
  • A track record of resolving customer issues efficiently while maintaining strong relationships.
  • Proven team collaboration skills.
  • Comfort mentoring others and sharing expertise across teams.
Also want to make sure you have:
  • Familiarity with building materials, construction, or manufacturing industries.
  • Ability to learn Marvin’s systems and apply product knowledge to customer solutions.
  • Strong organizational and project management skills.
  • Associate degree or higher preferred, or equivalent experience.
We invite you to See Yourself at Marvin:

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

  • $300 annual wellbeing account to spend on what helps you feel happy + healthy
  • Better Living Day! (a paid day off to go have some fun)
  • Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
  • Giving at Marvin – participate in organized volunteer opportunities
  • Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an Equal Opportunity Employer:

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

Compensation: $23.00 - $29.00 per hour, pay based on experience

Apply