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Virtual Agent Jobs in Minnesota (NOW HIRING)

Infojini

ServiceNow Virtual Agent Developer

Saint Paul, MN · On-site

$54.50 - $75/hr

SCOPE OF SERVICES The selected candidate will support the implementation of the ServiceNow Virtual Agent over the duration of the engagement. The initial contract term is anticipated to be ...

New

Husch Blackwell Llp

Patent Agent

Minneapolis, MN · Remote

$100K - $170K/yr

We will consider candidates for any of our offices including our virtual office, The Link. The Patent Agent will collaborate with a team of patent agents, associates, and partners within the ...

Houston Methodist

The Virtual ICU RN position is a licensed staff nurse, who as an advanced clinician, functions at ... Acts as effective change agent * Uses therapeutic communication to establish a relationship with ...

Liveops

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Burnsville, MN · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Saint Cloud, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

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Virtual Agent information

See Minnesota salary details

$583

$1.4K

$2.4K

How much do virtual agent jobs pay per week?

As of Jul 24, 2026, the average weekly pay for virtual agent in Minnesota is $1,360.67, according to ZipRecruiter salary data. Most workers in this role earn between $1,140.38 and $1,440.38 per week, depending on experience, location, and employer.

What are virtual agents?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a typical workday look like for a Virtual Agent, and how do they interact with team members remotely?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is a virtual agent?

A virtual agent is a software program that uses artificial intelligence to interact with users, often through chat or voice interfaces, to provide customer support or perform tasks. In a job context, virtual agents may require skills in AI, natural language processing, and customer service tools, and they typically work in digital or remote environments.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a Virtual Agent, and why are they important?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How can I make 2000 a week working from home?

A Virtual Agent can potentially earn $2,000 a week by handling a high volume of customer interactions, often through multiple clients or platforms. Success depends on experience, efficiency, and the ability to work flexible hours; some roles may require specific communication skills or certifications. Earning this level of income typically involves working full-time, consistently meeting performance targets, and possibly taking on multiple contracts simultaneously.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.

How to make $1000 a week remotely?

A virtual agent can earn $1000 a week by working multiple client accounts, providing high-quality customer support, and developing specialized skills such as CRM software proficiency. Consistent scheduling, excellent communication, and building a strong reputation can help increase earnings in remote customer service roles.
What are the most commonly searched types of Agent jobs in Minnesota? The most popular types of Agent jobs in Minnesota are:
What are popular job titles related to Virtual Agent jobs in Minnesota? For Virtual Agent jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Virtual Agent jobs in Minnesota look for? The top searched job categories for Virtual Agent jobs in Minnesota are:
What cities in Minnesota are hiring for Virtual Agent jobs? Cities in Minnesota with the most Virtual Agent job openings:
Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Minnesota as of July 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $70,755 per year, or $34 per hour.
ServiceNow Virtual Agent Developer

ServiceNow Virtual Agent Developer

Infojini

Saint Paul, MN • On-site

$54.50 - $75/hr

Other

Posted 2 days ago

Job description

SCOPE OF SERVICES
The selected candidate will support the implementation of the ServiceNow Virtual Agent over the duration of the engagement. The initial contract term is anticipated to be approximately six (6) months, with the possibility of extension based on project needs. Due to the implementation nature of the project, work will be prioritized according to business requirements, and project milestones and deliverables will be established throughout the engagement in coordination with the project team
 
MANDATORY SKILLS/EXPERIENCE
  • Three (3) to four (4) years of experience working as a ServiceNow Developer, Engineer, or Administrator within an enterprise environment.
  • Proven experience implementing and configuring ServiceNow Virtual Agent solutions in an enterprise environment.
  • Strong knowledge of the ServiceNow Service Catalog, including the configuration and management of catalog items, record producers, and request fulfillment processes.
  • Experience developing and configuring Virtual Agent conversation flows, topics, and workflows to support employee self-service capabilities.
  • Ability to configure and integrate Virtual Agent with ServiceNow Incident Management and Service Catalog functionality.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and optimize Virtual Agent functionality.
  • Excellent verbal and written communication skills, with the ability to effectively collaborate with technical and business stakeholders.
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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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