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Vip Account Manager Jobs in Indiana (NOW HIRING)

Ashley Global Retail, LLC

Customer Care Agent

Indianapolis, IN · On-site

$14.75 - $19.75/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Flex Spending Account * 401K * Paid Time Off Ashley values its diversity and is proud to be an ...

Ashley Global Retail, LLC

Customer Care Agent

Indianapolis, IN · On-site

$14.75 - $19.75/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Flex Spending Account * 401K * Paid Time Off Ashley values its diversity and is proud to be an ...

Home2 Carmel

Assistant General Manager

Carmel, IN · On-site

Oversee the VIP program and ensure its proper execution. * Manage cash, checks, and credit card ... Properly handle and account for keys, and be knowledgeable of emergency procedures and security ...

Courtyard Kokomo

Assistant General Manager

Kokomo, IN · On-site

Oversee the VIP program and ensure its proper execution. * Manage cash, checks, and credit card ... Properly handle and account for keys, and be knowledgeable of emergency procedures and security ...

Home2 Carmel

Assistant General Manager

Carmel, IN · On-site

Oversee the VIP program and ensure its proper execution. * Manage cash, checks, and credit card ... Properly handle and account for keys, and be knowledgeable of emergency procedures and security ...

Courtyard Kokomo

Assistant General Manager

Kokomo, IN · On-site

Oversee the VIP program and ensure its proper execution. * Manage cash, checks, and credit card ... Properly handle and account for keys, and be knowledgeable of emergency procedures and security ...

Home2 Carmel

Assistant General Manager

Carmel, IN

Oversee the VIP program and ensure its proper execution. * Manage cash, checks, and credit card ... Properly handle and account for keys, and be knowledgeable of emergency procedures and security ...

Courtyard Kokomo

Assistant General Manager

Kokomo, IN · On-site

Oversee the VIP program and ensure its proper execution. * Manage cash, checks, and credit card ... Properly handle and account for keys, and be knowledgeable of emergency procedures and security ...

Courtyard Kokomo

Assistant General Manager

Kokomo, IN · On-site

Oversee the VIP program and ensure its proper execution. * Manage cash, checks, and credit card ... Properly handle and account for keys, and be knowledgeable of emergency procedures and security ...

Home2 Carmel

Assistant General Manager

Carmel, IN · On-site

Oversee the VIP program and ensure its proper execution. * Manage cash, checks, and credit card ... Properly handle and account for keys, and be knowledgeable of emergency procedures and security ...

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Showing results 21-40

All JobsVip Account JobsVip Account Manager JobsVip Account Manager Jobs in Indiana

Vip Account Manager information

See Indiana salary details

$28.1K

$62.6K

$100.9K

How much do vip account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for vip account manager in Indiana is $62,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $74,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VIP Account Manager?

To thrive as a VIP Account Manager, you need a solid background in customer relationship management, sales, and often a relevant degree in business or hospitality. Familiarity with CRM software, data analytics tools, and sometimes industry-specific platforms is typically required. Exceptional interpersonal skills, discretion, and the ability to anticipate client needs make someone stand out in this role. These skills are crucial for building trust, ensuring client satisfaction, and maximizing business opportunities with high-value clients.

How does a VIP Account Manager typically collaborate with other departments to enhance client satisfaction?

VIP Account Managers regularly work with teams such as customer support, marketing, and product development to ensure high-value clients receive exceptional service. They relay client feedback to product teams, coordinate personalized promotions with marketing, and address any technical issues with support. This cross-functional collaboration is essential for anticipating client needs and quickly resolving any concerns, thereby maintaining strong, long-term relationships.

What is the difference between Vip Account Manager vs Client Services Specialist?

AspectVip Account ManagerClient Services Specialist
Required CredentialsRelevant experience, industry-specific certificationsCustomer service training, relevant experience
Work EnvironmentLuxury or high-net-worth client settings, corporate officesCustomer support centers, client-facing roles
Employer & Industry UsageFinancial services, luxury brands, hospitalityRetail, banking, tech companies
Search & Comparison IntentHigh-end client management, VIP servicesCustomer support, client relations

The Vip Account Manager focuses on managing high-net-worth clients with personalized services, often in luxury or financial sectors. In contrast, a Client Services Specialist handles broader customer support and client relations across various industries. While both roles require strong communication skills, the Vip Account Manager emphasizes exclusivity and tailored experiences, whereas the Client Services Specialist focuses on general customer satisfaction and issue resolution.

What are popular job titles related to Vip Account Manager jobs in Indiana?

For Vip Account Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Vip Account Manager jobs in Indiana look for?

The top searched job categories for Vip Account Manager jobs in Indiana are:

What cities in Indiana are hiring for Vip Account Manager jobs?

Cities in Indiana with the most Vip Account Manager job openings:

Vip Account Manager jobs near you
Infographic showing various Vip Account Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $62,628 per year, or $30.1 per hour.

Customer Care Agent

Ashley Global Retail, LLC

Indianapolis, IN • On-site

$14.75 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 293 frontline employees who took The Breakroom Quiz

39th of 52 rated furniture manufacturers

Job description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley
Our Local Customer Care Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment Centers. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery. The team also manages our VIP process, which includes inspecting products and sending photos to customers to help manage expectations. Additionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey.
What You'll Do
Delivery Recovery & Issue Resolution
  • Handle hot delivery recoveries by identifying and addressing immediate challenges on the delivery route.
  • Monitor active recoveries in real-time to ensure timely resolution of delivery delays or product issues.
  • Resolve delivery issues before customer escalation by proactively identifying potential problems and implementing solutions.
  • Coordinate with Regional Fulfillment Centers (RFCs) to arrange same-day and next-day recovery deliveries.
  • Track recovery requests accurately across various RFC-specific systems and databases.
  • Notify customers promptly of any delivery issues or delays discovered during the load-out or routing process.

  1. VIP & Escalation Support

  • Provide elevated, white-glove service for VIP customers and complex, high-priority orders.
  • Handle escalated delivery issues with empathy, professionalism, and a focus on immediate resolution.
  • Coordinate closely with Store Operations and RFC personnel to align on solutions for escalated cases.
  • Process recovery requests strictly within established response time windows to minimize customer wait times.
  • Navigate multiple systems simultaneously, including Package AI, Storis, and Salesforce, to track orders and document resolutions.
  • Document VIP processes accurately while maintaining strict adherence to Standard Operating Procedures (SOPs).

  1. Cross-Functional Operations & Multi-Channel Support

  • Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.
  • Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges.
  • Execute escalation management protocols effectively when issues exceed standard resolution parameters.
  • Maintain a proactive service model focused on issue prevention rather than just reaction.
  • Apply comprehensive knowledge of company return policies, exchange processes, and warranty claims to assist customers.
  • Demonstrate a strong understanding of delivery logistics, routing, and recovery operations.

  1. Store & Customer Partnership

  • Serve as the critical link between retail stores and customers, ensuring unresolved issues are addressed with expert attention.
  • Restore customer confidence and provide world-class experiences, especially in situations where service gaps have occurred.
  • Own every customer issue from start to finish, demonstrating an unwavering commitment to exceptional service and follow-through.
  • Complete any additional tasks or special projects assigned by management to support operational goals.

  • Complete any additional tasks assigned by management.

What You Bring
  • Legally authorized to work in the US

  • At least 18 years old

  • 1-2 years' experience in fast-paced environments, bilingual preferred
  • Excellent phone etiquette, while expressing patience and professionalism with a customer-focused mindset
  • Strong problem-solving skills, attention to detail while working in a fast-paced environment
  • Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems

  • Maintain reliable attendance

  • Thrive in a team environment

What's In It for You
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
  • Extended health, dental benefits, and vision insurance

  • Employee Discount from 10% - 30%

  • Life/Disability Insurance

  • Flex Spending Account

  • 401K

  • Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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