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Vice President Workforce Management Jobs (NOW HIRING)

KBS

Senior Workforce Enablement Analyst

Oceanside, CA · On-site

$88K - $110K/yr

... Vice President, Workforce Enablement by providing workforce planning, labor forecasting ... Operational Analytics & Performance Management * Develop enterprise dashboards, scorecards, KPIs ...

HawaiiUSA FCU

VP People Experience

Honolulu, HI · On-site

$150 - $200/hr

The VP Human Resources (VP People Experience) in collaboration with Organizational Development ... workforce management, and balance operational effectiveness with a strong workplace culture.

New

Selr LLC

VP Sales

$250K - $400K/yr

VP of Sales Location: Remote Compensation: $250,000 base salary, 4500,000 OTE Industry: B2B SaaS ... workforce management, or broader B2B SaaS Demonstrated success helping scale a SaaS business from ...

Schell Games LLC

Senior Vice President

Bingham Farms, MI · On-site

$100K/yr

Operational Excellence -- Implement advanced operational systems, workforce management practices ... The Senior Vice President will play a pivotal role in shaping Encore Service Group's future and ...

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Vice President Workforce Management information

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$43.5K

$157.5K

$277.5K

How much do vice president workforce management jobs pay per year?

As of Sep 10, 2026, the average yearly pay for vice president workforce management in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What does a vice president workforce management do?

A Vice President of Workforce Management is responsible for overseeing an organization's strategies and operations related to staffing, scheduling, and labor optimization. They ensure the right number of employees are in place to meet business needs, while also managing costs and compliance with labor regulations. This role often involves analyzing workforce data, implementing technology solutions, and collaborating with other leaders to align workforce planning with organizational goals. The VP guides teams in areas such as forecasting, employee engagement, and process improvement to maximize productivity and efficiency.

What are some common challenges faced by a vice president workforce management, and how can they be addressed?

A Vice President of Workforce Management often faces challenges such as forecasting labor needs accurately, ensuring compliance with labor laws, and aligning workforce strategies with organizational goals. Balancing cost efficiency with employee satisfaction and retention can also be demanding. These challenges are best addressed by leveraging advanced workforce analytics, maintaining open communication channels with HR and operations teams, and continuously monitoring industry trends to adapt strategies proactively.

What are the key skills and qualifications needed to thrive as a vice president workforce management, and why are they important?

To thrive as a Vice President Workforce Management, you need deep expertise in workforce planning, labor analytics, and strategic leadership, typically supported by a degree in business, HR, or a related field. Familiarity with workforce management systems (such as Kronos or Workday), data analytics tools, and relevant HR certifications (like SHRM-SCP or SPHR) is highly valuable. Strong communication, problem-solving, and change management skills set top performers apart in this role. These abilities are crucial for aligning workforce strategy with organizational goals, ensuring operational efficiency, and leading large teams effectively.

What is the difference between Vice President Workforce Management vs Workforce Planning Manager?

AspectVice President Workforce ManagementWorkforce Planning Manager
ResponsibilitiesOversees overall workforce strategies, long-term planning, and department leadershipFocuses on short-term staffing plans, data analysis, and operational execution
Required CredentialsTypically requires extensive experience in workforce management, leadership, and often advanced degreesRequires experience in workforce planning, analytics, and relevant certifications
Work EnvironmentExecutive-level, strategic, cross-departmentalOperational, analytical, team-focused
Industry UsageCommon in large corporations and enterprisesFound in organizations with complex staffing needs

The Vice President Workforce Management and Workforce Planning Manager roles differ mainly in scope and seniority. The VP oversees strategic, long-term workforce initiatives, while the manager handles tactical planning and data analysis. Both roles require expertise in workforce strategies, but the VP operates at an executive level, guiding overall organizational direction.

What cities are hiring for Vice President Workforce Management jobs?

Cities with the most Vice President Workforce Management job openings:

What are the most commonly searched types of Workforce Management jobs?

The most popular types of Workforce Management jobs are:

What states have the most Vice President Workforce Management jobs?

States with the most job openings for Vice President Workforce Management jobs include:

What are popular job titles related to Vice President Workforce Management jobs?

For Vice President Workforce Management jobs, the most frequently searched job titles are:

Vice President Workforce Management jobs near you
Infographic showing various Vice President Workforce Management job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

VP of Engineering, Workforce Management

Durham, NC

Fidelity Investments
Investment Management and Consulting Services • 10K+ employees
Learn more about Fidelity Investmentsexternal

$173K - $224K/yr

Full-time

Posted 20 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

TheRole

Fidelity is building a modern, in-house Workforce Management platform.We are hiring the founding VP of Engineering to lead delivery of Fidelity'sWorkforce Management platform from its current design stage throughGeneral Availability and beyond.You willstand up the engineering organization, set delivery cadence and quality bar, and be personally accountable for the program'sdeliverylanding on time and in production. You will work in close partnership witharchitecture,the Contact Center engineeringteams,productstakeholders, business units, andtheprogram office.

Key Responsibilities

  • Own end-to-end engineering delivery for theFidelity'sWFMplatforminitial general availability and future roadmap.

  • Build and lead the WFM engineering organization: hire, structure, and manage engineering teams

  • Partner witharchitectureto translate the target architectureinto engineering execution

  • Ensure WFM services are designed and operated with strong service ownership, clear SLOs, observability, resilience, security, compliance, and production support readiness

  • Establishengineering standards for cloud-native development, distributed servicedesign, API quality, event-driven architecture, testability, observability, deployment safety, and operational excellence.

  • Report delivery status, risk, and trade-offs directly into the senior-leadership, and escalate scope or timeline risk early and clearly.

  • Represent WFM engineering in cross-program planning with the Contact Centerengineering teams

  • Create a culture of ownership, technical excellence, customer obsession, high accountability, and measurable business impact

Required Qualifications

  • 15+ years of software engineering experience,with significant experience in building enterprise scaleSaaS

  • 7+ years of engineering leadership experience

  • Track recordin building and leading global engineering organizations across multiple geographies, with strong operating rhythms, clear accountability, and high-performance execution.

  • Strong understandingin Workforce managementfor Contact Centers

  • Hands-on familiarity with constraint-based optimization or operations-research approaches to scheduling (OR-Tools, CP-SAT, or comparable solvers)

  • TechnicalExperience and proficiency in Java

  • Experience in development and operations of software in AWS

  • Proficiency with CI/CDtoolchainsand Infrastructure as Code

  • Experience building or operating cloud-native,distributed systems,real-time applications, APIs, event-driven architecture, streaming,workflow orchestration, and scalable data services.

  • Strong production ownership mindset with experience operating mission-critical services, defining SLOs/SLIs, managing incidents, driving reliability improvements, and improving operational maturity.

  • Strong people leadership: hiring, org design, and running engineering teams against aggressive, milestone-driven timelines.

  • Hands-on experiencewith AI-assisted development to accelerate development lifecycle.

  • Strongexecutive presence and communications skills, with the ability to explain complex technical strategy, delivery tradeoffs, platform risks, and investment priorities to senior leadership.

  • Comfort operating in a regulated financial-services environment, including its expectations around data handling, change control, and auditability.

Preferred Qualifications

  • Priorsignificantexperiencein building Workforce Management software for contact centers.

  • Experience with large-scale financial services, regulated enterprise environments, or other high-trust domains.

  • Experience with AI-enabledWorkforce managementor Workforce Optimization

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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