Vendor Performance Manager Jobs (NOW HIRING)

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Job Summary:

The Vendor Manager will serve as a subject matter expert supporting JLL's sourcing strategies, supplier relationships, and program management. This role requires strategic partnership with clients and internal JLL teams to deliver both immediate and sustained value through effective vendor performance management, market analysis, and program oversight.

Key Responsibilities:

Strategic Vendor Management Partner with cross-functional teams and clients to develop and execute sourcing strategies that align with business objectives. Drive strategic opportunities for growth and improved return on investment across the supplier base. Establish and maintain impactful relationships with key suppliers while proactively managing internal and external stakeholder expectations.

Performance Oversight & Analysis

Monitor and manage vendor performance across JLL's supply base, working in partnership with Integrated Facilities Management (IFM) and Project and Development Services (PDS) field teams. Manage issue escalation and drive resolution to ensure service delivery standards are met. Lead strategic supplier performance reviews and take full responsibility for managing supplier category transitions to ensure seamless service continuity.

Market Intelligence & Reporting Conduct periodic market trend analysis within assigned categories, evaluating supplier capabilities, industry changes, and emerging opportunities. Deliver analysis to Supply Chain and business stakeholders in client-ready formats that inform decision-making.

Program Development & Implementation Develop, implement, coordinate, and communicate regional and national vendor management programs. Lead Change Management initiatives to influence behaviors and align the organization'sVendor Management model, ensuring buy-in across all levels.

Compliance & Risk Management Ensure adherence to JLL and client sourcing policies, contracting procedures, risk management programs, and ethical standards. Collaborate with Corporate Legal and Risk Management to ensure contractual terms comply with requirements and receive proper review and approval as needed.

Team Leadership & Development Provide mentoring and support to cross-functional teams, ensuring clear understanding of roles and interdependencies in delivering sustainable services. Educate suppliers through meetings and various communication channels. Manage work priorities, deliverables, and resource allocation to ensure customer satisfaction.

Cost & Performance Management Drive initiatives related to cost optimization, risk mitigation, and performance improvement across vendor relationships. Conduct PDS Post Project Reviews to identify lessons learned and opportunities for continuous improvement.

Does this sound like you? Qualified candidates must posses:

• Bachelor's degree (BA/BS) from four-year college or university. Excellent interpersonal skills, organization skills, and communication skills. MBA preferred.

• Proven ability to lead teams in a decentralized environment.

• Strong problem solving and leadership skills Demonstrated executive presence and ability to develop relationships, communicate effectively and influence senior level management.

• Strong critical thinking, analytical ability, and strategic mindset.

• At least 10 years of experience in Supplier Management, Relationship Management, or related Procurement.

• At least 2 years of experience in third party risk management

• Strong executive presence and experience leading large high-profile meetings.

• Preferred experience in Facility and Project Management operations.

• Excellent PC skills-- proficient in MS Office applications and Google Suite applications.

• Some travel will be required.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.