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Vendor Performance Manager Jobs (NOW HIRING)

Vendor SLA & Performance Manager

Irvine, CA · On-site +1

$90K - $125K/yr

Description POSITION DESCRIPTION EnFin is seeking a Vendor SLA & Performance manager to own operational performance oversight across key execution vendors, including milestone review, servicing, and ...

Description POSITION DESCRIPTION EnFin is seeking a Vendor SLA & Performance manager to own operational performance oversight across key execution vendors, including milestone review, servicing, and ...

Project - IT Consultant Vendor Performance Mgr

Newark, NJ · Hybrid

$103K - $121K/yr

Job Summary The Vendor Performance Manager is responsible for the performance of the services by the Service Provider. Acts as a technical and functional subject matter expert, as well as an expert ...

Lead vendor performance management, business reviews, and continuous improvement initiatives. * Monitor vendor compliance with contractual obligations, service level agreements, and performance ...

Project - IT Consultant Vendor Performance Mgr

Newark, NJ · Hybrid

$102K - $121K/yr

Job Summary The Vendor Performance Manager is responsible for the performance of the services by the Service Provider. Acts as a technical and functional subject matter expert, as well as an expert ...

Lead vendor performance management, business reviews, and continuous improvement initiatives. * Monitor vendor compliance with contractual obligations, service level agreements, and performance ...

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Vendor Performance Manager information

See salary details

$37K

$99.6K

$173.5K

How much do vendor performance manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for vendor performance manager in the United States is $99,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $113,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vendor Performance Manager, and why are they important?

A Vendor Performance Manager requires expertise in contract management, data analysis, and supplier relationship management, often backed by a degree in business or supply chain management. Familiarity with procurement software, vendor management systems (VMS), and performance analytics tools is typically necessary. Strong negotiation, communication, and problem-solving skills help foster effective partnerships and resolve issues quickly. These capabilities are crucial for optimizing vendor performance, ensuring service quality, and supporting organizational goals.

What are some common challenges Vendor Performance Managers face when working with multiple suppliers?

Vendor Performance Managers often navigate challenges such as ensuring consistent quality across diverse suppliers, managing communication barriers, and addressing compliance or contract issues. Balancing the expectations of internal stakeholders with the capabilities of each vendor requires strong organizational and negotiation skills. Additionally, adapting to different time zones and cultural practices can add complexity, making proactive relationship management and regular performance reviews essential for success.

What does a Vendor Performance Manager do?

A Vendor Performance Manager is responsible for overseeing and evaluating the performance of a company's suppliers or vendors. They establish performance metrics, monitor vendor compliance with contracts, and work to resolve issues that may impact quality, delivery, or cost. Their goal is to ensure vendors meet or exceed expectations, support the business's objectives, and maintain strong supplier relationships. They may also collaborate with procurement teams to negotiate improvements and foster continuous vendor development.

What is the difference between Vendor Performance Manager vs Vendor Relationship Manager?

AspectVendor Performance ManagerVendor Relationship Manager
Primary FocusMonitoring and improving vendor performance metricsBuilding and maintaining vendor relationships
Key ResponsibilitiesPerformance analysis, compliance, and process improvementsCommunication, negotiation, and partnership development
Required SkillsData analysis, vendor management, performance metricsInterpersonal skills, negotiation, relationship building
Work EnvironmentData-driven, analytical, cross-functional teamsCustomer-facing, collaborative, strategic partnerships

While both roles involve working with vendors, the Vendor Performance Manager primarily focuses on evaluating and enhancing vendor performance through metrics and analysis. In contrast, the Vendor Relationship Manager emphasizes fostering strong relationships and communication with vendors to ensure long-term collaboration. Understanding these distinctions helps organizations assign the right responsibilities to each role.

More about Vendor Performance Manager jobs
What cities are hiring for Vendor Performance Manager jobs? Cities with the most Vendor Performance Manager job openings:
What states have the most Vendor Performance Manager jobs? States with the most job openings for Vendor Performance Manager jobs include:
Infographic showing various Vendor Performance Manager job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 1% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $99,621 per year, or $47.9 per hour.

Vendor SLA & Performance Manager

Qcells

Irvine, CA • On-site, Remote

$90K - $125K/yr

Full-time

Posted 14 days ago


Qcells rating

6.1

Company rating: 6.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Description

POSITION DESCRIPTION

EnFin is seeking a Vendor SLA & Performance manager to own operational performance oversight across key execution vendors, including milestone review, servicing, and billing partners. This role ensures vendor performance issues are surfaced early, objectively, and through measurable signals rather than reactive escalation. This role is accountable for visibility, accountability, and remediation, not vendor execution staffing or contract negotiation.

This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases. 

RESPONSIBILITIES
  • Track SLA adherence by vendor and milestone
  • Monitor vendor queues, backlog health, and turnaround times
  • Analyze re-review volume and root causes
  • Produce monthly vendor scorecards and executive summaries
  • Own escalation tracking and remediation follow through
  • Partner with QA Audits to identify vendor-driven defects
  • Coordinate vendor feedback loops and quality improvement initiatives
  • Provide early warning signals for emerging vendor risks
REQUIRED QUALIFICATIONS
  • Bachelor’s degree in business, operations, or related fields.
  • Minimum of 5+ years of experience in vendor management, service delivery, or operations analytics.
  • Strong reporting and analytical skills,
  • Experience managing outsourced or third-party operations.
  • Ability to drive accountability through data and structured escalation.
PREFERRED QUALIFICATIONS
  • Solar, servicing, or fintech experience preferred
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions.  Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.  We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: 
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.  
Mobility 
Standing 
20% of time  
Sitting 
70% of time  
Walking 
10% of time  
Strength 
Pulling 
up to 10 Pounds  
Pushing 
up to 10 Pounds  
Carrying 
up to 10 Pounds  
Lifting 
up to 10 Pounds  
Dexterity (F = Frequently, O = Occasionally, N = Never) 
Typing 
Handling 
Reaching 
Agility (F = Frequently, O = Occasionally, N = Never) 
Turning 
Twisting 
Bending 
Crouching 
Balancing 
Climbing 
Crawling 
Kneeling 
 
 
 
 
 
 
 
 

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

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