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Usher Manager Jobs (NOW HIRING)

Whitecaps Professional Baseball

Usher

Comstock Park, MI · On-site

$13.75/hr

Usher: We are looking for candidates who can be responsible for the safety of the fans and the ... Security or Management. Flexibility is key since every day here is different. You'll need a ...

Schulman Partners

Turn Team/Usher

Longview, TX · On-site

Usher (Turn Team) Longview Film Alley * Assist guests in finding their appropriate seats in their ... Perform tasks assigned by the department manager and manager on duty.

V THEATER GROUP LLC

Usher

Las Vegas, NV

Alert management of any guest's special needs or emergency situations * Maintain a constant ... Showroom usher experience preferred * Must be able to understand, read, write, and speak English ...

Hard Rock Hotel & Casino

Usher

Sioux City, IA

JOB SUMMARY The Usher primary responsibility of this position is to maintain order during events so ... Communicates to management in a timely fashion any guest compliments or complaints * Assist guests ...

The New School

Temporary Overhire Usher

Manhattan, NY · On-site

$18/hr

Reporting to the Manager of Event Operations, the Overhire Usher is directly responsible for greeting and assisting patrons, distributing printed programs, and checking in audience members using an ...

Schulman Theateres

Turn Team/Usher

Longview, TX · On-site

Usher (Turn Team) Longview Film Alley * Assist guests in finding their appropriate seats in their ... Perform tasks assigned by the department manager and manager on duty.

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How much do usher manager jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for usher manager in the United States is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges an Usher Manager faces when overseeing large events or venues?

Usher Managers often encounter the challenge of coordinating large teams to ensure smooth guest flow and safety during busy events. They must quickly resolve unexpected issues, such as last-minute seating changes or emergency situations, while maintaining excellent customer service. Effective communication with staff, event organizers, and security is crucial, as is adapting to different event types and crowd dynamics. Building a well-trained team and having clear protocols in place helps manage these challenges efficiently.

What does an Usher Manager do?

An Usher Manager is responsible for overseeing the team of ushers at events, theaters, or venues. They coordinate usher schedules, train staff on customer service and safety protocols, and ensure smooth guest experiences. Usher Managers handle any customer issues that arise, supervise ticket checking and seating, and often work closely with event organizers to maintain order and security during events. Their role is crucial in creating a welcoming and organized environment for attendees.

What is the difference between Usher Manager vs Ticketing Coordinator?

AspectUsher ManagerTicketing Coordinator
Required CredentialsHigh school diploma; experience in event management or customer serviceHigh school diploma; familiarity with ticketing systems and customer service
Work EnvironmentEvent venues, theaters, stadiumsBox offices, event venues, ticketing platforms
Employer & Industry UsageEvent venues, entertainment industryEvent venues, ticketing companies, entertainment industry
Common Search & ComparisonUsher Manager vs Ticketing Coordinator

The Usher Manager oversees usher staff, manages crowd control, and ensures smooth event operations. The Ticketing Coordinator handles ticket sales, manages ticketing systems, and assists customers with purchases. While both roles support event success, the Usher Manager focuses on on-site crowd management, whereas the Ticketing Coordinator specializes in ticketing processes and customer service related to ticket sales.

What are the key skills and qualifications needed to thrive as an Usher Manager, and why are they important?

To thrive as an Usher Manager, you need strong organizational skills, leadership experience, and a background in event management or hospitality. Familiarity with venue management software, ticketing systems, and crowd control procedures is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are critical soft skills for managing teams and ensuring a positive guest experience. These skills are vital for maintaining safety, efficient operations, and high satisfaction during events.
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Usher Manager jobs near you
Infographic showing various Usher Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,819 per year, or $16.3 per hour.

Usher

Whitecaps Professional Baseball

Comstock Park, MI • On-site

$13.75/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Usher:


We are looking for candidates who can be responsible for the safety of the fans and the ballpark as a whole. These individuals are safety concise and assist with rowdy fans and the clean up of the stands. An addition to working in the stands we require individuals to assist in the playground. This job requires a long amount of time in a stationary position, traversing through stairs, and identifying fans needs.


$13.75 Hourly

Who we are: We’re the West Michigan Whitecaps, Class High-A Minor League affiliate of the Detroit Tigers. The Whitecaps are in the FUN business and our mission is to provide affordable family entertainment that strengthens the West Michigan community. We create memorable experiences by offering a fun, friendly and inclusive environment.

Why we want you: You’re an enthusiastic and outgoing people person, with some prior experience in guest service. You're passionate about the fan experience, are a stellar organizer, and get along well with a wide variety of people. You love fast paced environments, meeting new people, and consider yourself a phenomenal communicator. You work hard and play nice, and appreciate a good joke.

Why you want to work here: When you join our team, you become a part of our culture and our story – we’re small enough that you’ll have an ability to put your stamp on things. We’ve got an all-hands-on-deck mentality and pitch in when something needs done. We work very hard but we don’t take ourselves too seriously; we realize how important things like office darts and puppy visits and staff happy hours are. Hourly compensation of $13.75. Plus, besides the typical benefits, are free baseball tickets (your friends will love you!), discounted food and beverage, and discounted merchandise! We’re also pretty great people to work with.

What you’ll do: You’ll assist guests in a variety of roles while providing a top notch experience at LMCU Ballpark. Different roles could include, but are not limited to: scanning tickets, wiping down seats, monitoring hospitality areas, roaming the stands, monitoring the play land area, and tending to guest questions and concerns, all while wearing a smile! On occasion you will assist in non-Whitecaps baseball special events -- and have a lot of fun doing it!

What you need: Terrific customer service, excellent communication skills and an enthusiasm for sharing your excitement for the Whitecaps brand. The ability to stay on task, focused, organized, and adjust to changing schedules. You'll need to be able to deescalate situations and know when to bring something to Security or Management. Flexibility is key since every day here is different. You’ll need a willingness to work nights, holidays and weekends on occasion.

Let’s do this: If you’re ready to apply, we look forward to getting to know you. Submit your resume and drop us a cover letter letting us know why you’d be a good fit. We’ll be in touch!