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Usher Manager Jobs in Minnesota (NOW HIRING)

ASM Global

Usher/Ticket Taker

Minneapolis, MN · On-site

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to ... Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job ...

ASM Global

Usher/Ticket Taker

Minneapolis, MN · On-site

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to ... Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job ...

St. Catherine

Assistant House Lead

Saint Paul, MN · On-site

$18 - $19/hr

Hold usher meeting to provide information on the event and make work station assignments. * Coordinate between stage manager and ushers the opening of the house and start and end of intermission.

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Usher Manager information

What does an usher manager do?

An Usher Manager is responsible for overseeing the team of ushers at events, theaters, or venues. They coordinate usher schedules, train staff on customer service and safety protocols, and ensure smooth guest experiences. Usher Managers handle any customer issues that arise, supervise ticket checking and seating, and often work closely with event organizers to maintain order and security during events. Their role is crucial in creating a welcoming and organized environment for attendees.

What are some common challenges an usher manager faces when overseeing large events or venues?

Usher Managers often encounter the challenge of coordinating large teams to ensure smooth guest flow and safety during busy events. They must quickly resolve unexpected issues, such as last-minute seating changes or emergency situations, while maintaining excellent customer service. Effective communication with staff, event organizers, and security is crucial, as is adapting to different event types and crowd dynamics. Building a well-trained team and having clear protocols in place helps manage these challenges efficiently.

What are the key skills and qualifications needed to thrive as an usher manager, and why are they important?

To thrive as an Usher Manager, you need strong organizational skills, leadership experience, and a background in event management or hospitality. Familiarity with venue management software, ticketing systems, and crowd control procedures is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are critical soft skills for managing teams and ensuring a positive guest experience. These skills are vital for maintaining safety, efficient operations, and high satisfaction during events.

What is the difference between Usher Manager vs Ticketing Coordinator?

AspectUsher ManagerTicketing Coordinator
Required CredentialsHigh school diploma; experience in event management or customer serviceHigh school diploma; familiarity with ticketing systems and customer service
Work EnvironmentEvent venues, theaters, stadiumsBox offices, event venues, ticketing platforms
Employer & Industry UsageEvent venues, entertainment industryEvent venues, ticketing companies, entertainment industry
Common Search & ComparisonUsher Manager vs Ticketing Coordinator

The Usher Manager oversees usher staff, manages crowd control, and ensures smooth event operations. The Ticketing Coordinator handles ticket sales, manages ticketing systems, and assists customers with purchases. While both roles support event success, the Usher Manager focuses on on-site crowd management, whereas the Ticketing Coordinator specializes in ticketing processes and customer service related to ticket sales.

How much do usher managers typically make?

Usher managers typically earn between $30,000 and $50,000 annually, depending on experience, location, and the size of the venue. They often oversee staff, coordinate event logistics, and ensure customer service standards are met, which can influence salary levels.

What are the most commonly searched types of Usher jobs in Minnesota?

The most popular types of Usher jobs in Minnesota are:

What are popular job titles related to Usher Manager jobs in Minnesota?

For Usher Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Usher Manager jobs in Minnesota look for?

The top searched job categories for Usher Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Usher Manager jobs?

Cities in Minnesota with the most Usher Manager job openings:

Usher Manager jobs near you

AY Theater Student Usher (WS-ST1)

St. Olaf College

Northfield, MN

$12 - $13/hr

Part-time

Posted 5 days ago

Job description

Job Title: Theater Student Usher (WS-ST1)

Classification: Student Employee (non-exempt)

Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057

Department Name: Theater Department

Unit Number (5 digits): 11733

Length of Position: See Employment Authorization  

Contact Person/Supervisor: Theater Coordinator/AAA

Wage Range: $12.00-13.00/hour

Description of the Position: (Purpose of the Position): 

To support the Theater Department by working the Front of House during Theater Department productions.

Transferable Skills: 

  • Good customer service

  • Attention to detail

  • Ability to follow directions

Duties and Responsibilities: 

  • Greet patrons

  • Take tickets 

  • Hand out programs

  • Help patrons find their seats

  • Assist House Manager as needed

Qualifications: (Education/Experience/Skills) 

  • Good customer service skills

  • Attention to detail

  • Helpful 

** This position does not have consistent, assigned hours. Ushers are trained and added to an email alias. They determine which shifts they want to work during which performances.**


This job description is for general information purposes.  It is not intended to list all duties and responsibilities of the position.  This job description is subject to change at any time by St. Olaf College, with or without prior notice.


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