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Usher Manager Jobs in Minnesota (NOW HIRING)

St. Catherine

Front of House Staff

Saint Paul, MN · On-site

$16.47 - $651/hr

The O'Shaughnessy's usher core staff is made up of St. Kate's students and on-call staff. This position supports event operations by performing a variety of front-of-house duties. Select team members ...

Cinemark Holdings, Inc.

Theatre Team Member

Mankato, MN · On-site

$12 - $15.50/hr

Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as ... Assists with all opening and closing duties as assigned by management * Performs other work-related ...

Cinemark USA, Inc

Theatre Team Member

Mankato, MN · On-site

$12 - $15.50/hr

Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as ... reports to management Assists with all opening and closing duties as assigned by management ...

Cinemark USA, Inc

Theatre Team Member

Mankato, MN · On-site

$12 - $15.50/hr

Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as ... Assists with all opening and closing duties as assigned by management * Performs other work-related ...

Cinemark USA, Inc

Theatre Team Member

Mankato, MN · On-site

$12 - $15.50/hr

Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as ... reports to management Assists with all opening and closing duties as assigned by management ...

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Usher Manager information

What does an usher manager do?

An Usher Manager is responsible for overseeing the team of ushers at events, theaters, or venues. They coordinate usher schedules, train staff on customer service and safety protocols, and ensure smooth guest experiences. Usher Managers handle any customer issues that arise, supervise ticket checking and seating, and often work closely with event organizers to maintain order and security during events. Their role is crucial in creating a welcoming and organized environment for attendees.

What are some common challenges an usher manager faces when overseeing large events or venues?

Usher Managers often encounter the challenge of coordinating large teams to ensure smooth guest flow and safety during busy events. They must quickly resolve unexpected issues, such as last-minute seating changes or emergency situations, while maintaining excellent customer service. Effective communication with staff, event organizers, and security is crucial, as is adapting to different event types and crowd dynamics. Building a well-trained team and having clear protocols in place helps manage these challenges efficiently.

What are the key skills and qualifications needed to thrive as an usher manager, and why are they important?

To thrive as an Usher Manager, you need strong organizational skills, leadership experience, and a background in event management or hospitality. Familiarity with venue management software, ticketing systems, and crowd control procedures is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are critical soft skills for managing teams and ensuring a positive guest experience. These skills are vital for maintaining safety, efficient operations, and high satisfaction during events.

What is the difference between Usher Manager vs Ticketing Coordinator?

AspectUsher ManagerTicketing Coordinator
Required CredentialsHigh school diploma; experience in event management or customer serviceHigh school diploma; familiarity with ticketing systems and customer service
Work EnvironmentEvent venues, theaters, stadiumsBox offices, event venues, ticketing platforms
Employer & Industry UsageEvent venues, entertainment industryEvent venues, ticketing companies, entertainment industry
Common Search & ComparisonUsher Manager vs Ticketing Coordinator

The Usher Manager oversees usher staff, manages crowd control, and ensures smooth event operations. The Ticketing Coordinator handles ticket sales, manages ticketing systems, and assists customers with purchases. While both roles support event success, the Usher Manager focuses on on-site crowd management, whereas the Ticketing Coordinator specializes in ticketing processes and customer service related to ticket sales.

How much do usher managers typically make?

Usher managers typically earn between $30,000 and $50,000 annually, depending on experience, location, and the size of the venue. They often oversee staff, coordinate event logistics, and ensure customer service standards are met, which can influence salary levels.

What are the most commonly searched types of Usher jobs in Minnesota?

The most popular types of Usher jobs in Minnesota are:

What are popular job titles related to Usher Manager jobs in Minnesota?

For Usher Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Usher Manager jobs in Minnesota look for?

The top searched job categories for Usher Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Usher Manager jobs?

Cities in Minnesota with the most Usher Manager job openings:

Usher Manager jobs near you

Front of House Staff

St. Catherine

Saint Paul, MN • On-site

$16.47 - $651/hr

Full-time, Part-time

Re-posted 3 days ago

Job description

Position Information
Position Title Front of House Staff Division Institutional Advancement Department/Office O'Shaughnessy Theater
Position Summary Information
Advertisement
The The O'Shaughnessy Theater at St. Catherine University invites applications for part-time and on-call Front of House staff.
The O'Shaughnessy's usher core staff is made up of St. Kate's students and on-call staff.
This position supports event operations by performing a variety of front-of-house duties. Select team members, per supervisor's discretion, are trained to perform multiple front-of-house roles, including Ticket Office Assistant and Usher. Role assignments vary based on event schedules, attendance, and operational needs, and employees may rotate between responsibilities during a shift or across different events.
Most new hires begin as Ushers. As training is completed and operational needs require, employees may be assigned to additional front-of-house roles, including Ticket Office Assistant.
This position is customer-facing and successful employees typically have an extroverted personality, strong verbal communication skills, and comfort interacting with members of the public.
Minimum Qualifications
Outgoing and enjoys interaction with the public
Excellent communication skills, including written, verbal and interpersonal
Strong customer service skills
Punctual and reliable
Ability to multitask
Ability to think quickly and make decisions promptly
Ability to react calmly and quickly in stressful situations
Comfortable with technology
Able to work weekends and evenings
Understanding of basic bookkeeping skills, including working with sales (handling cash, making change, giving/keeping receipts), creating deposits, and balancing sales activity per event
Work with others in a team setting
Ability to listen and follow directions
Must be able to climb stairs
Must be able to stand
Must be able to lift and carry boxes/items up to 30 lbs
Able to work independently and be self-starter
Preferred Qualifications
Experience working in a performing arts venue
Previous Audience View sales experience a plus, but not required; we will train
EEO Statement
Compensation:
Hourly wage is $16.47.
The salary range listed reflects a good-faith estimate of what we reasonably anticipate to pay for this position, based on market data and internal equity, at the time of posting. Actual compensation will be determined based on qualifications, experience, skills, and other relevant factors. St. Catherine reserves the right to modify or adjust compensation depending on University needs.
St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to "love of neighbor without distinction" and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of all religious, racial, ethnic, gender identity, nation of origin, or disability groups are encouraged to apply. Should you need an interview accommodation please contact us at hr@stkate.edu or 651-690-6565.
Application instructions for STAFF
Visit St. Kate Careers to apply. Three references and successful completion of a background check will be required for employment.
St. Catherine University
2004 Randolph Avenue, St. Paul, MN 55105
Equal Opportunity Employer / Drug Free Workplace / Tobacco Free Workplace
Our university is a proud member of the Upper Midwest HERC and is committed to recruiting and retaining outstanding faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit: www.uppermidwestherc.org.
Posting Detail Information
Posting Number 20220848-STAFF Posting Start Date 07/28/2026 Application Deadline 09/30/2026

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