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Usher Jobs in Minnesota (NOW HIRING)

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

The O'Shaughnessy's usher core staff is made up of St. Kate's students and on-call staff. This position supports event operations by performing a variety of front-of-house duties. Select team members ...

Hold usher meeting to provide information on the event and make work station assignments. * Coordinate between stage manager and ushers the opening of the house and start and end of intermission.

Theatre Team Member

Mankato, MN · On-site

$12 - $15.50/hr

Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as staffing needs require. Each Team Member must be able to perform the essential job functions of ...

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Usher information

See Minnesota salary details

$8

$15

$19

How much do usher jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for usher in Minnesota is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $17.64 per hour, depending on experience, location, and employer.

What does an usher do?

An usher is responsible for assisting guests at events such as theaters, concerts, sports games, or weddings. Their duties typically include greeting attendees, checking tickets, guiding people to their seats, providing information about the venue, and ensuring that safety regulations are followed. Ushers play an important role in maintaining order, offering excellent customer service, and enhancing the overall experience for event attendees.

What are the key skills and qualifications needed to thrive as an usher, and why are they important?

To thrive as an Usher, you need strong customer service skills, attention to detail, and the ability to manage crowds, usually with a high school diploma or equivalent. Familiarity with ticketing systems, handheld scanners, and venue seating charts is typically required. Excellent communication, patience, and problem-solving abilities help create a welcoming environment and resolve guest issues efficiently. These skills are crucial to ensuring smooth event operations, guest satisfaction, and safety in various entertainment or event settings.

What are the typical challenges an usher might face during large events, and how can they effectively handle them?

Ushers often encounter challenges such as managing large crowds, assisting guests with special needs, and responding quickly to unexpected situations like seat disputes or emergencies. Effective communication and a calm, approachable demeanor are essential for resolving conflicts and providing excellent customer service. Ushers also work closely with security personnel and event coordinators to ensure safety and smooth event operations. Preparing for busy periods and familiarizing themselves with the venue layout can help Ushers handle these challenges confidently and efficiently.

What is the difference between Usher vs Ticket Seller?

AspectUsherTicket Seller
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; basic sales skills
Work EnvironmentEvent venues, theaters, concertsBox offices, event venues, online platforms
Employer & Industry UsageEvent venues, theaters, concertsEvent venues, ticketing companies
Common Search & ComparisonYesYes

While both Ushers and Ticket Sellers work in event environments, Ushers primarily assist guests inside venues, guiding them and ensuring safety, whereas Ticket Sellers focus on selling tickets and managing entry. Both roles require customer service skills and are essential for smooth event operations, but their responsibilities and work settings differ.

Is ushering a difficult job?

Ushering can be physically demanding and requires good customer service skills, as it involves guiding guests, managing crowds, and ensuring safety. The job often involves standing for long periods and working evenings or weekends, but it generally does not require specialized training or certifications. Overall, the difficulty level depends on individual stamina and interpersonal skills.

What is the job of an usher?

An usher is responsible for guiding and assisting guests at events or venues, such as theaters, concerts, or sports games. They help with seating, provide information, and ensure safety and order throughout the event. Good communication skills and a friendly demeanor are important for this role.

What are the most commonly searched types of Usher jobs in Minnesota?

The most popular types of Usher jobs in Minnesota are:

What are popular job titles related to Usher jobs in Minnesota?

For Usher jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Usher jobs in Minnesota look for?

The top searched job categories for Usher jobs in Minnesota are:

What cities in Minnesota are hiring for Usher jobs?

Cities in Minnesota with the most Usher job openings:

What are popular job titles related to Usher jobs in MN?

For Usher jobs in MN, the most frequently searched job titles are:

Infographic showing various Usher job openings in Minnesota as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $33,123 per year, or $15.9 per hour.

Usher/Ticket Taker

ASM Global

Minneapolis, MN • On-site

$20/hr

Part-time

Re-posted 13 days ago


ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

146th of 256 rated facilities management


Job description

Position: Usher/Ticket Taker
Department: Guest Services
Reports to: Manager, Guest Services
FLSA Classification: Non-Exempt
Union: Teamsters
Pay Rate: $20.00/hr

Job Summary
The primary responsibility of this position is to help create a positive event experience for all guests at Target Center by offering superior, individualized service and support. Ushers are expected to work cohesively with all employees of the Target Center to maintain a superior level of customer service.
Duties and Responsibilities
  • Enthusiastically greet guests and provide event and arena information.
  • Escort guests to their sections/seats, frequently when the arena bowl is dark.
  • Enforce facility policies (i.e., no smoking, no reentry) by monitoring stairs and sections.
  • Proactively approach guests who may have questions, difficulties, or complaints.
  • Creatively resolve guests' troubles up to the level where intervention by a Supervisor is required.
  • Identify and respond to emergencies, and involve Security or Supervisors as appropriate.
  • Remain calm and direct guests to the designated area of safety in the event of an emergency.

Required Qualifications
  • High school diploma or equivalent.
  • Previously demonstrated strong customer service experience
  • Must be able to communicate clearly, have a friendly disposition, and a smile.
  • Candidates must be able to stay calm in a stressful and fast-paced environment of the arena.
  • Experience in handling conflict in a friendly and effective manner

Additional Comments
  • This a part time position based on the Target Center events calendar. Hours of work can include days, nights, weekends, and holidays.
  • This is an IBT Local 638 union-represented position.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRRA Federal Contractor.
Please contact Carl Green 612-673-1353 if you need reasonable accommodation in applying.
Please apply through our career site in order for your application to be considered.

What ASM Global employees say

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Get the full story on Breakroom


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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019