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Greeter Guest Services Jobs (NOW HIRING)

Marriott

Guest Services Greeter

Half Moon Bay, CA · On-site

Advise guest of any messages received for them and send to room if required. Accommodate requests ... Supply guests with directions and information regarding property amenities, services, and hours of ...

KOHLER

Guest Services Agent, Kohler Hospitality

Kohler, WI

$15.25 - $19.25/hr

Kohler, WI Opportunity Join our guest services team-the heartbeat of our business and the warmth ... Open the door and greet guest with "sense of arrival" by using proper greeting and last name.

Erie Events

Guest Services

Erie, PA

$9/hr

Guest Service Requisition Number: GUEST001030 Posted: April 28, 2026 Part-Time On-site Erie ... Greet and guide guests as they enter the venue * Ensure guests are in compliance with event and ...

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Greeter Guest Services information

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$5

$15

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How much do greeter guest services jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for greeter guest services in the United States is $15.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Greeter Guest Services professionals, and how can they be addressed?

Greeter Guest Services professionals often encounter challenges such as managing high volumes of guests during peak times, addressing a wide range of inquiries, and ensuring every visitor feels welcomed and attended to. To address these challenges, it’s important to develop strong communication and multitasking skills, maintain a calm and positive demeanor under pressure, and stay familiar with the facility’s layout and services. Many organizations also provide team briefings and ongoing training to help greeters stay prepared and supported.

What are Greeter Guest Services?

Greeter Guest Services are professionals who welcome guests as they arrive at a business or event, providing a friendly first impression. Their main responsibilities include greeting visitors, answering questions, directing guests to the appropriate locations, and sometimes assisting with check-in or registration. They help ensure a smooth and positive experience for every guest by being approachable, knowledgeable, and attentive to visitors' needs. This role is commonly found in hotels, retail stores, hospitals, and event venues.

What is the difference between Greeter Guest Services vs Front Desk Agent?

AspectGreeter Guest ServicesFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service and basic computer skills
Work EnvironmentHospitality venues, events, retailHotels, resorts, corporate offices
Employer & IndustryHotels, entertainment, retailHotels, hospitality industry
Primary RoleWelcoming guests, providing information, directing visitorsChecking in guests, handling reservations, administrative tasks

While both roles involve guest interaction, Greeter Guest Services focuses on welcoming and guiding visitors, often in retail or event settings. Front Desk Agents handle check-ins, reservations, and administrative duties primarily in hotels. The roles overlap in customer service skills but differ in responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a Greeter Guest Services, and why are they important?

To thrive as a Greeter Guest Services, you need excellent interpersonal skills, a welcoming demeanor, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems or visitor management software is often beneficial. Exceptional communication, patience, and problem-solving abilities help create a positive first impression and handle guest inquiries smoothly. These skills ensure guests feel valued and supported, setting the tone for a positive overall experience.

What does a service greeter do?

A service greeter welcomes visitors or customers, provides information, and assists with directions or inquiries to ensure a positive experience. They often work at entrances of businesses, events, or facilities and may use communication skills and a friendly demeanor to interact effectively.
What states have the most Greeter Guest Services jobs? States with the most job openings for Greeter Guest Services jobs include:
Greeter Guest Services jobs near you
Infographic showing various Greeter Guest Services job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Temporary. Highlights an 87% Physical, and 13% Hybrid job distribution, with an average salary of $33,235 per year, or $16 per hour.
Guest Services Greeter

Guest Services Greeter

Marriott

Half Moon Bay, CA • On-site

Full-time

Posted 9 days ago

Fairfield By Marriott rating

5.7

Company rating: 5.7 out of 10

Based on 156 frontline employees who took The Breakroom Quiz

67th of 105 rated hotels

Job description

POSITION SUMMARY

Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage. Identify and explain room features to guests. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Arrange transportation for guests/visitors. Respond to all guest needs/requests.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak to guests and co-workers using clear, appropriate and professional language. Support all co-workers and treat them with dignity and respect. Partner with and assist others to promote an environment of teamwork and achieve common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move up and down a ladder. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
 

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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