1

Usher Manager Jobs in Kansas (NOW HIRING)

Cast Member

Concordia, KS · On-site

$9/hr

... an usher. Cross-training in selling tickets, running concession POS transactions, serving ... Troubleshoot issues and communicate with management as issues arise * Work collaboratively with the ...

... an usher. Cross-training in selling tickets, running concession POS transactions, serving ... Troubleshoot issues and communicate with management as issues arise * Work collaboratively with the ...

Tax Associate

Leawood, KS · On-site

$56K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office ... In October 2023, GG Advisors made the strategic decision to join Ascend to usher in our next stage ...

Tax Associate

Leawood, KS

$56K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office ... In October 2023, GG Advisors made the strategic decision to join Ascend to usher in our next stage ...

  • Medical

  • Retirement

Manage budget for a low complexity project, including all contributors (writers, editors) * Usher documents through the review process, conduct comment resolutions meetings (CRMs) and successfully ...

Tax Associate

Leawood, KS · On-site

$56K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office ... In October 2023, GG Advisors made the strategic decision to join Ascend to usher in our next stage ...

Tax Associate

Leawood, KS

$56K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office ... In October 2023, GG Advisors made the strategic decision to join Ascend to usher in our next stage ...

Theatre Team Member

Derby, KS

$11 - $14.50/hr

  • Medical

  • Retirement

  • PTO

Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as ... Assists with all opening and closing duties as assigned by management * Performs other work-related ...

next page

Showing results 1-20

Usher Manager information

What are some common challenges an usher manager faces when overseeing large events or venues?

Usher Managers often encounter the challenge of coordinating large teams to ensure smooth guest flow and safety during busy events. They must quickly resolve unexpected issues, such as last-minute seating changes or emergency situations, while maintaining excellent customer service. Effective communication with staff, event organizers, and security is crucial, as is adapting to different event types and crowd dynamics. Building a well-trained team and having clear protocols in place helps manage these challenges efficiently.

What does an usher manager do?

An Usher Manager is responsible for overseeing the team of ushers at events, theaters, or venues. They coordinate usher schedules, train staff on customer service and safety protocols, and ensure smooth guest experiences. Usher Managers handle any customer issues that arise, supervise ticket checking and seating, and often work closely with event organizers to maintain order and security during events. Their role is crucial in creating a welcoming and organized environment for attendees.

What is the difference between Usher Manager vs Ticketing Coordinator?

AspectUsher ManagerTicketing Coordinator
Required CredentialsHigh school diploma; experience in event management or customer serviceHigh school diploma; familiarity with ticketing systems and customer service
Work EnvironmentEvent venues, theaters, stadiumsBox offices, event venues, ticketing platforms
Employer & Industry UsageEvent venues, entertainment industryEvent venues, ticketing companies, entertainment industry
Common Search & ComparisonUsher Manager vs Ticketing Coordinator

The Usher Manager oversees usher staff, manages crowd control, and ensures smooth event operations. The Ticketing Coordinator handles ticket sales, manages ticketing systems, and assists customers with purchases. While both roles support event success, the Usher Manager focuses on on-site crowd management, whereas the Ticketing Coordinator specializes in ticketing processes and customer service related to ticket sales.

What are the key skills and qualifications needed to thrive as an usher manager, and why are they important?

To thrive as an Usher Manager, you need strong organizational skills, leadership experience, and a background in event management or hospitality. Familiarity with venue management software, ticketing systems, and crowd control procedures is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are critical soft skills for managing teams and ensuring a positive guest experience. These skills are vital for maintaining safety, efficient operations, and high satisfaction during events.

What are popular job titles related to Usher Manager jobs in Kansas?

For Usher Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Usher Manager jobs in Kansas look for?

The top searched job categories for Usher Manager jobs in Kansas are:

Infographic showing various Usher Manager job openings in Kansas as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Student Events and Audience Services Assistant

University of Kansas

Lawrence, KS

Full-time

Posted 8 days ago


University Of Kansas rating

8.3

Company rating: 8.3 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

127th of 618 rated colleges and universities


Job description

30%  Event Operations & Venue Management

  • Open and secure facility before and after events, ensuring compliance with venue operational procedures.
  • Coordinate and supervise volunteer usher teams, providing detailed pre-event briefings, assignments, and performance guidance.
  • Manage patron entry operations, including ticket scanning, will-call distribution, crowd flow, and door management to ensure efficient audience access.

30% Ticketing & Customer Service

  • Process ticket sales, exchanges, refunds, and inquiries while delivering exceptional customer service to patrons.
  • Resolve ticketing issues promptly and professionally, contributing to a positive guest experience and customer satisfaction.
  • Maintain accuracy in ticket transactions and cash handling procedures.

10% Event Preparation & Logistics

  • Prepare venues for performances and special events by coordinating signage placement, room configurations, seating arrangements, printed programs, and technology requirements.
  • Ensure all event spaces were properly organized and presentation-ready prior to guest arrival.

10% Client Relations & Event Execution

  • Serve as the primary on-site liaison for rental clients, overseeing event setup, execution, and troubleshooting.
  • Set up, operate, and resolve issues related to audiovisual equipment, including projectors, computers, sound systems, and basic lighting technology.
  • Support seamless event delivery by proactively addressing operational and technical needs.

10% Cross-Functional Coordination

  • Collaborate with internal departments and external vendors, including ticket office personnel, technical services, security teams, parking attendants, concession providers, and catering staff.
  • Facilitate effective communication among stakeholders to ensure successful event operations.
  5%  Artist Hospitality & Support
  • Assist artists and touring personnel by coordinating hospitality needs and preparing backstage accommodations.
  • Manage hospitality inventory and ensure supplies were stocked and organized for event requirements. 
   5% Merchandise Sales & Financial Reconciliation
  • Oversee merchandise sales operations, including inventory setup, sales transactions, cash handling, and end-of-event financial settlements.
  • Monitor inventory levels and maintain accurate sales records to support revenue reporting.
,The Lied Center presents and hosts well over 300 events per year, ranging from performances by professional visiting artists to receptions, dinners, meetings, lectures, conferences, festivals and other programs. Events take place in the Lied Center's 2,000 seat main auditorium, as well as the multi-purpose pavilion and other event spaces. 
The Student Events & Audience Services Assistant has a broad range of responsibilities in event management, client, patron, and artist services. This manager is the main point of contact for patrons and clients using the Lied Center during events. They are also responsible for executing detailed event plans, working with rental clients, assisting the Events & Audience Services Managers and Director in training and supervising volunteers in the Lied Center Usher Corps, and ensuring the safety and comfort of all patrons. The ideal candidate will possess an ability to work with a wide variety of people and project a positive, customer-friendly demeanor. 

What University Of Kansas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom