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Head Usher Jobs (NOW HIRING)

Virgin Hotels

Head Usher

Las Vegas, NV · On-site

Be knowledgeable of and respond to Usher questions regarding Usher duties and union rules * Complete end of night reports, when necessary, that cover event specifics and an overview of any issues ...

Virgin Hotels

Head Usher

Las Vegas, NV

Be knowledgeable of and respond to Usher questions regarding Usher duties and union rules * Complete end of night reports, when necessary, that cover event specifics and an overview of any issues ...

ASM Global

Head Usher

Toledo, OH · On-site

ESSENTIAL DUTIES AND RESPONSIBILITIES Enthusiastically greet guests and provide event information. Maintain sufficient supervision over the Ushers and Ticket takers performing their assigned ...

ASM Global

Head Usher

Toledo, OH · On-site

ESSENTIAL DUTIES AND RESPONSIBILITIES • Enthusiastically greet guests and provide event information. • Maintain sufficient supervision over the Ushers and Ticket takers performing their assigned ...

SFJAZZ

Head Usher Part-Time

San Francisco, CA · On-site

Summary SFJAZZ is seeking part-time individuals with a positive attitude to welcome guests and patrons. As an important part of the Front of House (FOH) team, this role will support concert ...

University of Florida

OPS Event Staff

Gainesville, FL · On-site

$15 - $17/hr

Identify and respond to emergencies according to emergency protocols, involving the Manager on Duty and Head Usher as needed UF Performing Arts expects all employees to follow UFPA venue policies and ...

Albedo

Head of People

Broomfield, CO · On-site

  • Medical

  • Retirement

  • PTO

... usher every satellite mission set into this new orbital domain. We build buses, integrated ... As Albedo continues to scale, we're looking for a Head of People to build the systems, processes ...

Wisconsin

House Manager

Stevens Point, WI

Head-sets and chargers are located in the Coat Check for Jenkins performances and the sound booth ... Contact all usher practicum students by email at least 4 days prior to the performance to inform ...

Cyera

Head of SE Enablement

New York, NY · On-site +1

$200K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Head ... of SE Enablement to play a key role in leading and empowering our technical go to market teams. The ...

AnySignal LLC

Head of Quality

Los Angeles, CA · On-site

$165K - $200K/yr

Company AnySignal is a startup whose mission is to usher in the next generation of RF products and ... Role Summary We are seeking a Head of Quality to build and lead AnySignal's quality function across ...

AnySignal

Head of Quality

Los Angeles, CA · On-site

$165K - $200K/yr

Company AnySignal is a startup whose mission is to usher in the next generation of RF products and ... Role Summary We are seeking a Head of Quality to build and lead AnySignal's quality function across ...

Arena Stage

Audience Experience Assistant

Washington, DC · On-site

$21/hr

Non-Exempt Department Head: Senior Director of Community Engagement and Audience Experience Reports ... Support usher onboarding and training logistics with House Management * Assist in scheduling and ...

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Head Usher information

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How much do head usher jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for head usher in the United States is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What is a head usher?

Head Ushers are responsible for overseeing the ushering staff at events such as concerts, theaters, or sports venues. They manage seating arrangements, assist guests, handle any issues that arise, and ensure that all safety protocols are followed. In addition to supervising ushers, they often coordinate with event organizers and security personnel to ensure smooth operations. Their role is crucial for providing a positive and organized experience for attendees.

What challenges do head ushers face and how can they be managed?

A Head Usher often faces challenges such as coordinating large teams of ushers, ensuring smooth crowd flow during busy events, and addressing guest concerns promptly. Managing last-minute changes, such as seating adjustments or accessibility needs, can also be demanding. Effective communication, adaptability, and strong organizational skills are essential to overcome these challenges and provide a positive guest experience. Building a well-trained, responsive team and having a clear plan for handling unexpected situations are key strategies for success in this role.

What skills and qualifications are needed to be a head usher?

To thrive as a Head Usher, you need strong organizational abilities, leadership skills, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, event management software, and safety protocols is typically required. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure make someone stand out in this role. These skills ensure smooth event operations, a positive guest experience, and effective team coordination in busy venues.

What is the difference between Head Usher vs Usher?

AspectHead UsherUsher
CredentialsHigh school diploma; experience in customer service or event managementHigh school diploma; customer service experience often preferred
Work EnvironmentEvent venues, theaters, churches, or stadiums during eventsSimilar venues, often assisting attendees and maintaining order
ResponsibilitiesSupervising ushers, coordinating seating, managing crowd flowAssisting guests, guiding seating, providing event information

The main difference is that the Head Usher oversees the usher team and manages event operations, while the Usher primarily assists guests with seating and directions. The Head Usher holds more responsibility for coordination and supervision, whereas the Usher focuses on guest assistance.

What cities are hiring for Head Usher jobs?

Cities with the most Head Usher job openings:

What are the most commonly searched types of Usher jobs?

The most popular types of Usher jobs are:

Who are the top companies hiring for Head Usher jobs?

The top employers for Head Usher jobs are:

What states have the most Head Usher jobs?

States with the most job openings for Head Usher jobs include:

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The top searched job categories for Head Usher jobs are:

Head Usher jobs near you
Infographic showing various Head Usher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,819 per year, or $16.3 per hour.

Head Usher

Virgin Hotels

Las Vegas, NV • On-site

Part-time

Re-posted 15 days ago

Job description

YOUR MISSION (The Job Description)
As a frontline ambassador to our guests, maintaining a positive attitude and projecting a professional $25.18image is of utmost importance. The primary responsibility of this position is to ensure the orderly conduct of events, thereby facilitating an enjoyable experience for all attendees. Ushers are expected to exhibit friendliness and courtesy at all times, while also demonstrating firmness in addressing any issues that may arise.
THE NITTY-GRITTY (The Essential Job Duties)
  • Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and Team Member satisfaction
  • Be knowledgeable of venue layouts to include, first aid areas, fire extinguishers, AED locations, Security offices, main floor, VIP level, Balcony level, elevators, escalators, load in areas, merchandise area, restrooms, bars, smoking areas, guest relations office, box office and all entrances and exits
  • Serve as a mentor and provide support Ushers by disseminating pertinent show information and details during briefings to include reviewing credentials, run of show information, expected attendance, VIP and Meet and Greet events, special requests, relocations, ADA, etc.
  • Be knowledgeable of and respond to Usher questions regarding Usher duties and union rules
  • Complete end of night reports, when necessary, that cover event specifics and an overview of any issues, questions, comments, or concerns that arose throughout the night
  • Assist Venue Operators and Manager on Duty in assigning Usher positions/postings, rotations and coordinate breaks, early outs, lunches, and dismissals
  • Utilize your customer relations skills by ensuring your job comes alive by communicating with our guests and team members in a pleasant and efficient manner
  • Assist guests with their ticket locations, keep guests in ticketed areas only, be familiar with all passes and credentials, remain in assigned areas and keep aisle and walkways clear at all times
  • Observe guest activities and report any discrepancies immediately to Security to ensure the safety of the event
  • Complete accident/incident reports promptly and efficiently
  • Scan and confirm tickets are accurate
  • Provide directional information to guests
  • Conduct visual bottle search

WHAT IT TAKES (The Qualities We Look For)
  • Must possess excellent interpersonal communication skills with the ability to effectively listen and verbally communicate with guests, promoter representatives, supervisors and fellow workers
  • Must possess reading, writing and mathematical skills in order to perform the above listed functions
  • Ability to work under pressure in a high-volume environment
  • Ability to lift up to 50lbs

MUST HAVE'S
  • High School Diploma or equivalent
  • At least 1 year of customer service experience

WOULD BE NICE TO HAVE'S
  • Fluent in more than one language
  • Prior Usher experience in a hotel or large venue capacity

THE WORKING CONDITIONS
  • Subject to varying levels of crowds, smoke and noise, the severity of which depends upon customer volume
  • Must withstand various activities, such as prolonged standing, walking, stretching, bending, reaching, kneeling, etc.
  • It is crucial to maintain physical stamina and positive mental attitude
  • Working under pressure, effectively handling both sober and intoxicated guests, and collaborating with collogues and management in a calm and professional manner
  • Work is performed in a fast-paced, busy, noisy environment with constant dirt and dust
  • Ability to work indoors and outdoors with frequent cold and warm temperatures

VALUABLE TRAITS
  • 50% logical / 50% creative / 100% AWESOME
  • Enjoy working with a team and alone as the situation dictates
  • Adaptive, Flexible!
  • Embody "great attitude"
  • Unwavering integrity and endless work ethic
  • Appreciate constructive feedback, as well as graciously providing the same
  • Tenacious and self-motivated

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

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