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Usher Manager Jobs in California (NOW HIRING)

Chapman University

Usher - Part Time Temp

Orange, CA · On-site

$16.90/hr

Reporting to the Front of House Manager Manager and/or Patron Services Director based on show assignments, the Musco Center Usher is responsible for providing excellent customer service to theater ...

Grove of Anaheim

Usher

Anaheim, CA · On-site

$21/hr

Usher Pay Details: The starting hourly rate for this position is $21.00 per hour. OCVIBE is seeking ... Help manage guest entry into the venue by verifying valid tickets, operating ticket scanners ...

OCVIBE

Usher

Anaheim, CA · On-site

$21/hr

Usher Pay Details: The starting hourly rate for this position is $21.00 per hour. OCVIBE is seeking ... Help manage guest entry into the venue by verifying valid tickets, operating ticket scanners ...

AEG

Usher (U)

Oakland, CA · On-site

$21.54/hr

Legends Global is the world's largest and most trusted venue management and services company ... The Usher is responsible for properly checking guests' tickets as they enter the seating areas ...

ASM Global

Usher (U)

Oakland, CA · On-site

$21.54/hr

Legends Global is the world's largest and most trusted venue management and services company ... The Usher is responsible for properly checking guests' tickets as they enter the seating areas ...

Chapman University

Usher - Part Time Temp

Orange, CA

$16.90/hr

Reporting to the Front of House Manager Manager and/or Patron Services Director based on show assignments, the Musco Center Usher is responsible for providing excellent customer service to theater ...

ASM Global

Usher (U)

Oakland, CA · On-site

$21.54/hr

Legends Global is the world's largest and most trusted venue management and services company ... The Usher is responsible for properly checking guests' tickets as they enter the seating areas ...

SAN FRANCISCO SYMPHONY

Staff Usher

San Francisco, CA · On-site

$30.51/hr

Staff Usher Marketing Department Front of the House Work Status: Part-Time Regular FLSA Status: Non ... Front of House Manager Supervisory: No THE ORGANIZATION The San Francisco Symphony is among the ...

SAN FRANCISCO SYMPHONY

Staff Usher

San Francisco, CA · On-site

$30.51/hr

Staff Usher Marketing Department Front of the House Work Status: Part-Time Regular FLSA Status: Non ... Front of House Manager Supervisory: No THE ORGANIZATION The San Francisco Symphony is among the ...

THUNDER VALLEY CASINO

Usher - OC

Lincoln, CA · On-site

The Usher will safely and courteously escort Guests of The Venue to their seats and will assist ... Notify Entertainment management of any problems with facilities, supplies, and venue. Minimum ...

AEG

Usher / Ticket Taker

Fresno, CA · On-site

$16.90/hr

Events Manager Department: Guest Services/Event operations FSLA: Hourly, Part-time Salary:$16.90/hr ASM GLOBAL, a public facilities management company, has immediate openings for part-time Usher at ...

ASM Global

Usher / Ticket Taker

Fresno, CA · On-site

$16.90/hr

Events Manager Department: Guest Services/Event operations FSLA: Hourly, Part-time Salary:$16.90/hr ASM GLOBAL, a public facilities management company, has immediate openings for part-time Usher at ...

ASM Global

$16.90/hr

Events Manager Department: Guest Services/Event operations FSLA: Hourly, Part-time Salary:$16.90/hr ASM GLOBAL, a public facilities management company, has immediate openings for part-time Usher at ...

Grove of Anaheim

Lead Usher

Anaheim, CA · On-site

$27/hr

Lead Usher Pay Details: The starting hourly rate for this position is $27.00 per hour. OCVIBE is ... Communicate with management or designated management team members regarding challenges and the ...

OCVIBE

Lead Usher

Anaheim, CA · On-site

$27/hr

Lead Usher Pay Details: The starting hourly rate for this position is $27.00 per hour. OCVIBE is ... Communicate with management or designated management team members regarding challenges and the ...

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Usher Manager information

What does an usher manager do?

An Usher Manager is responsible for overseeing the team of ushers at events, theaters, or venues. They coordinate usher schedules, train staff on customer service and safety protocols, and ensure smooth guest experiences. Usher Managers handle any customer issues that arise, supervise ticket checking and seating, and often work closely with event organizers to maintain order and security during events. Their role is crucial in creating a welcoming and organized environment for attendees.

What are some common challenges an usher manager faces when overseeing large events or venues?

Usher Managers often encounter the challenge of coordinating large teams to ensure smooth guest flow and safety during busy events. They must quickly resolve unexpected issues, such as last-minute seating changes or emergency situations, while maintaining excellent customer service. Effective communication with staff, event organizers, and security is crucial, as is adapting to different event types and crowd dynamics. Building a well-trained team and having clear protocols in place helps manage these challenges efficiently.

What are the key skills and qualifications needed to thrive as an usher manager, and why are they important?

To thrive as an Usher Manager, you need strong organizational skills, leadership experience, and a background in event management or hospitality. Familiarity with venue management software, ticketing systems, and crowd control procedures is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are critical soft skills for managing teams and ensuring a positive guest experience. These skills are vital for maintaining safety, efficient operations, and high satisfaction during events.

What is the difference between Usher Manager vs Ticketing Coordinator?

AspectUsher ManagerTicketing Coordinator
Required CredentialsHigh school diploma; experience in event management or customer serviceHigh school diploma; familiarity with ticketing systems and customer service
Work EnvironmentEvent venues, theaters, stadiumsBox offices, event venues, ticketing platforms
Employer & Industry UsageEvent venues, entertainment industryEvent venues, ticketing companies, entertainment industry
Common Search & ComparisonUsher Manager vs Ticketing Coordinator

The Usher Manager oversees usher staff, manages crowd control, and ensures smooth event operations. The Ticketing Coordinator handles ticket sales, manages ticketing systems, and assists customers with purchases. While both roles support event success, the Usher Manager focuses on on-site crowd management, whereas the Ticketing Coordinator specializes in ticketing processes and customer service related to ticket sales.

How much do usher managers typically make?

Usher managers typically earn between $30,000 and $50,000 annually, depending on experience, location, and the size of the venue. They often oversee staff, coordinate event logistics, and ensure customer service standards are met, which can influence salary levels.

What are the most commonly searched types of Usher jobs in California?

The most popular types of Usher jobs in California are:

What are popular job titles related to Usher Manager jobs in California?

For Usher Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Usher Manager jobs in California look for?

The top searched job categories for Usher Manager jobs in California are:

What cities in California are hiring for Usher Manager jobs?

Cities in California with the most Usher Manager job openings:

Usher Manager jobs near you

Usher - Part Time Temp

Chapman University

Orange, CA • On-site

$16.90/hr

Temporary

Re-posted 20 days ago

Chapman University rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

264th of 628 rated colleges and universities

Job description

Posting Details
Position Information
Position Title
Usher - Part Time Temp
Position Type
Temporary
Job Number
SA73424
Full or Part Time
part-time 0-19 hours weekly
Fair Labor Standard Act Classification
Non-Exempt
Anticipated Pay Range
$16.90
Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Summary Information
Job Description Summary
The Usher position is a non-exempt, part-time staff position which reports to the Front of House Manager and/or Director of Patron Services.
This is a part-time position working up to 19 hours per week. This is an entry level position with entry level pay. Evening and weekend availability required depending on event schedule. This is a continuous recruitment.
Responsibilities
  • Reporting to the Front of House Manager Manager and/or Patron Services Director based on show assignments, the Musco Center Usher is responsible for providing excellent customer service to theater patrons, visiting artists and supporting staff.
  • Usher assignments include ticket taking, greet guests, direct patrons to venue, seats or lobby facilities, door attendant, program distribution and securing the building at the end of performance.
  • Additional responsibilities include pre-/post-show and intermission checks of lobby areas and restrooms.
  • Ushers are expected to be on alert and communicate any unusual situations such as crowd control, accidents, emergencies, etc.
  • This position requires excellent customer service skills such as greeting patrons with a prompt and courteous attitude, flexibility to adjust as situations occur, and exhibiting professionalism at all times. This position may carry out other duties as assigned.

Required Qualifications
  • High School Diploma or GED.
  • Ability to provide excellent customer service and keep a calm a professional demeanor.
  • Excellent verbal and active listening skills and phone etiquette.
  • Interpersonal skills to interact with a diverse group of individuals across campus and visitors to the Musco Center.
  • Technical skills to learn and use enterprise systems and departmental tools.
  • Ability to learn and abide by Chapman University and Musco Center policies and procedures.

Desired Qualifications
  • Experience working in a customer service / public environment is a plus.

Special Instructions to Applicants
At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty, students, and staff each day to support our vibrant university community.
Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate
Minimum Number of References
Maximum Number of References

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