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User Research Jobs (NOW HIRING)

Mercor

User Research Expert - Evaluator

San Francisco, CA · Remote

$80 - $120/hr

User/customer research and feedback synthesis Evaluator Type: Contract Compensation: $80-$120/hour Location: Remote Role Responsibilities * Evaluate AI-generated artifacts against domain-specific ...

Hired Recruiters

User Researcher

San Francisco, CA · On-site +1

You must be passionate about user research, an exceptional communicator and be comfortable scaling your work from identifying new product opportunities, validating product concepts to running ...

Collectors

Director, UX Research

California, MO · On-site

$163 - $267/hr

Overview We are looking for a Director, UX Research to join the Customer Insights team at Collectors and lead our UX research function. This is an exciting time to join the growing collectibles space.

JOIN Solutions AG

$63.31 - $97.85/hr

Your role You plan, run and communicate user research across the entire discovery cycle (qualitative studies, quantitative validations, mixed‑methods plans), independently on known topics and in ...

Mercor

User Research Expert - Evaluator

New York, NY · Remote

$80 - $120/hr

User/customer research and feedback synthesis Evaluator Type: Contract Compensation: $80-$120/hour Location: Remote Role Responsibilities * Evaluate AI-generated artifacts against domain-specific ...

Cacheflow

Senior UX Researcher

San Francisco, CA · On-site

$140 - $180/hr

Mixed-Methods Research: Plan and execute both qualitative (interviews, observational studies) and quantitative (surveys, behavioral data analysis) user research to inform and validate the taxonomy.

Handshake

Senior UX Researcher

San Francisco, CA · On-site

$175K - $220K/yr

Mixed-Methods Research: Plan and execute both qualitative (interviews, observational studies) and quantitative (surveys, behavioral data analysis) user research to inform and validate the taxonomy.

Leidos

Senior UI/UX Designer

Mclean, VA · On-site

$92K - $166K/yr

In this role, you will apply user research, human-centered design, and UX best practices to improve internal workflows, processes, and digital products. The ideal candidate is comfortable working in ...

SMART TECH SKILLS LLC

Lead UX Researcher

Boston, MA · On-site

$181K/yr

Translate research findings into actionable recommendations and design decisions Experience Architecture & UX Design * Develop and maintain experience artifacts including: * Personas * Journey maps

SMART TECH SKILLS LLC

Lead UX Researcher

Boston, MA · On-site

$140 - $200/hr

Translate research findings into actionable recommendations and design decisions Experience Architecture & UX Design * Develop and maintain experience artifacts including: * Personas * Journey maps

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User Research information

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$30K

$113.1K

$164.5K

How much do user research jobs pay per year?

As of Aug 22, 2026, the average yearly pay for user research in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is user research?

User research is the process of understanding user behaviors, needs, and motivations through observation techniques, interviews, and other feedback methodologies. It helps product teams design better products by focusing on real user problems and preferences. User researchers gather and analyze data to inform the design and development process, ensuring that products are useful, usable, and valuable to the intended audience.

What is user research?

User research, sometimes referred to as user experience or UX research, aims to understand human needs, motivations, and behavior. In this field, you use a variety of task analysis, observation techniques, and other feedback methodologies to perform your research. You typically work on product design and testing of different elements to contribute to the development of products and services. You may use a variety of data sources at all levels of product development to help the user experience team ensure that a product is fun, intuitive, and accessible.

How do user researchers typically collaborate with product and design teams during a project?

User researchers work closely with product managers and designers throughout all stages of a project. Early on, they help define research questions and identify user needs, often participating in brainstorming sessions. During the design phase, they conduct usability tests and share findings to inform design decisions. Regular communication, workshops, and presenting actionable insights ensure that research outcomes are directly integrated into product improvements. This collaborative process helps maintain a user-centered approach and fosters strong cross-functional teamwork.

What are the key skills and qualifications needed to thrive as a user researcher, and why are they important?

To thrive as a User Researcher, you need strong analytical skills, experience with qualitative and quantitative research methods, and a background in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing platforms, survey software (e.g., Qualtrics), and data analysis tools is typically required. Excellent communication, empathy, and collaboration skills help you effectively convey insights and advocate for user needs. These abilities ensure research findings drive informed design decisions and create user-centered products.

What is the difference between User Research vs User Experience Designer?

AspectUser ResearchUser Experience Designer
Primary FocusUnderstanding user needs, behaviors, and motivations through research methodsDesigning and improving the overall user experience, including interface and interaction design
Required SkillsQualitative and quantitative research, data analysis, user interviewsWireframing, prototyping, visual design, usability testing
Work EnvironmentResearch teams, UX departments, product teamsDesign teams, product teams, UX departments
Common UsageConducting user studies, surveys, interviewsCreating wireframes, prototypes, user flows

While both roles focus on improving user satisfaction, User Research primarily involves gathering insights about users, whereas User Experience Designers apply those insights to create and refine the overall user interface and experience.

How do I become a user researcher?

To become a user researcher, you typically need a background in psychology, human-computer interaction, or a related field, along with skills in qualitative and quantitative research methods. Gaining experience through internships, building a portfolio of research projects, and learning tools like UserTesting or Optimal Workshop can be helpful. Many roles also value strong communication skills and familiarity with design or product development processes.

What is a user research job?

A user research job involves studying how users interact with products or services to gather insights that inform design and development. Professionals in this role conduct interviews, usability tests, and analyze data using tools like surveys and analytics platforms to improve user experience.
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Cities with the most User Research job openings:

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User Research jobs near you
Infographic showing various User Research job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

User Research Expert - Evaluator

Mercor

San Francisco, CA • Remote

$80 - $120/hr

Full-time

Re-posted 21 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: User/customer research and feedback synthesis Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

  • Evaluate AI-generated artifacts against domain-specific quality rubrics.
  • Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
  • Provide clear, structured written feedback to enhance AI work products.
  • Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
  • Work independently and asynchronously to meet deadlines and improve AI model performance.

Qualifications

Must-Have

  • 5+ years of relevant professional experience in User/customer research and feedback synthesis.
  • Native or professional fluency in English.
  • Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

  • Advanced degree (Master's or higher) from a reputable institution.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.