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User Research Jobs (NOW HIRING)

Sleeper

User Research Intern

New York, NY · On-site

$20 - $32/hr

Understand the fundamentals of user research and have a strong attention to detail * Love collaborating and can juggle multiple projects * Thrive in a fast-paced environment as a proactive self ...

Diverse Lynx

User Researcher

Newark, NJ · On-site

$60/hr

Identify best research methods based on research goals, timeline and resourcing. Develop and implement user-centered research throughout the design and development cycle using a variety of ...

Diverse Lynx LLC

User Researcher

Newark, NJ · Remote

$60/hr

Identify best research methods based on research goals, timeline and resourcing. Develop and implement user-centered research throughout the design and development cycle using a variety of ...

Peloton

User Researcher

New York, NY · On-site +1

This role will work on the User Research team and will report to our Director of User Research. YOUR DAILY IMPACT AT PELOTON * Collaborate directly with Researchers, Product Designers, Content ...

CVS Health

Sr. Manager, User Research

Wellesley, MA · On-site +1

$130K - $284K/yr

Ownership of UX Research Operations (UXR Ops) , including intake, prioritization, tooling, vendor management, participant recruitment infrastructure, and repository governance The ideal candidate ...

Xometry

Senior Manager, User Research

Waltham, MA · On-site

Xometry is looking for a Senior Manager, User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs). You are accountable for ensuring research ...

Peloton

User Researcher

New York, NY · On-site

$140K - $166K/yr

This role will work on the User Research team and will report to our Director of User Research. YOUR DAILY IMPACT AT PELOTON * Collaborate directly with Researchers, Product Designers, Content ...

Apidel Technologies

UX Researcher

Radnor, PA · On-site

Key Responsibilities Support day-to-day research activities in coordination with the Lead and support User Researcher to deliver timely, actionable insights. Assist with participant recruitment ...

CVS Health

Sr. Manager, User Research

Woonsocket, SD · On-site +1

$130K - $284K/yr

Ownership of UX Research Operations (UXR Ops) , including intake, prioritization, tooling, vendor management, participant recruitment infrastructure, and repository governance The ideal candidate ...

CVS Health

Sr. Manager, User Research

Hartford, NY · On-site +1

$130K - $284K/yr

Ownership of UX Research Operations (UXR Ops) , including intake, prioritization, tooling, vendor management, participant recruitment infrastructure, and repository governance The ideal candidate ...

ECS

UX Researcher

Falls Church, VA · On-site

This role bridges user research, data analytics, and Agile engineering to ensure that WDP's interfaces across all classification tiers are intuitive, efficient, and calibrated to the cognitive ...

Collabera

UX Researcher

Boston, MA · On-site

Senior UX Researcher Location: Boston, MA / Eden Prairie, MN / Rocky Hill, CT Duration: 6 month ... This resource will create the research plans, conduct the research, and analyze and report data ...

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User Research information

See salary details

$30K

$113.1K

$164.5K

How much do user research jobs pay per year?

As of Jun 18, 2026, the average yearly pay for user research in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is user research?

User research is the process of understanding user behaviors, needs, and motivations through observation techniques, interviews, and other feedback methodologies. It helps product teams design better products by focusing on real user problems and preferences. User researchers gather and analyze data to inform the design and development process, ensuring that products are useful, usable, and valuable to the intended audience.

Is UX a dead field?

User Research is a vital component of UX design, focusing on understanding user needs through methods like interviews and usability testing. The field remains active as companies prioritize user-centered design, and professionals often use tools like surveys and analytics to inform product development.

What is the difference between User Research vs User Experience Designer?

AspectUser ResearchUser Experience Designer
Primary FocusUnderstanding user needs, behaviors, and motivations through research methodsDesigning and improving the overall user experience, including interface and interaction design
Required SkillsQualitative and quantitative research, data analysis, user interviewsWireframing, prototyping, visual design, usability testing
Work EnvironmentResearch teams, UX departments, product teamsDesign teams, product teams, UX departments
Common UsageConducting user studies, surveys, interviewsCreating wireframes, prototypes, user flows

While both roles focus on improving user satisfaction, User Research primarily involves gathering insights about users, whereas User Experience Designers apply those insights to create and refine the overall user interface and experience.

How do I become a user researcher?

To become a user researcher, you typically need a background in psychology, human-computer interaction, or a related field, along with skills in qualitative and quantitative research methods. Gaining experience through internships, building a portfolio of research projects, and learning tools like UserTesting or Optimal Workshop can be helpful. Some roles may require a bachelor's degree, while advanced positions might prefer a master's or higher in a relevant discipline.

How do user researchers typically collaborate with product and design teams during a project?

User researchers work closely with product managers and designers throughout all stages of a project. Early on, they help define research questions and identify user needs, often participating in brainstorming sessions. During the design phase, they conduct usability tests and share findings to inform design decisions. Regular communication, workshops, and presenting actionable insights ensure that research outcomes are directly integrated into product improvements. This collaborative process helps maintain a user-centered approach and fosters strong cross-functional teamwork.

What is a user research job?

A user research job involves studying how users interact with products or services to gather insights that inform design and development. Professionals in this role conduct interviews, usability tests, and analyze data using tools like surveys and analytics platforms to improve user experience.

What are the key skills and qualifications needed to thrive as a User Researcher, and why are they important?

To thrive as a User Researcher, you need strong analytical skills, experience with qualitative and quantitative research methods, and a background in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing platforms, survey software (e.g., Qualtrics), and data analysis tools is typically required. Excellent communication, empathy, and collaboration skills help you effectively convey insights and advocate for user needs. These abilities ensure research findings drive informed design decisions and create user-centered products.

Is UX a high paying job?

User Research, a key component of UX design, generally offers competitive salaries that can increase with experience, specialization, and location. Entry-level roles may start lower, but experienced researchers with skills in data analysis and user testing can earn high salaries, especially in tech hubs or large companies.

What Is User Research?

User research, sometimes referred to as user experience or UX research, aims to understand human needs, motivations, and behavior. In this field, you use a variety of task analysis, observation techniques, and other feedback methodologies to perform your research. You typically work on product design and testing of different elements to contribute to the development of products and services. You may use a variety of data sources at all levels of product development to help the user experience team ensure that a product is fun, intuitive, and accessible.

More about User Research jobs
What cities are hiring for User Research jobs? Cities with the most User Research job openings:
What are the most commonly searched types of User Research jobs? The most popular types of User Research jobs are:
What states have the most User Research jobs? States with the most job openings for User Research jobs include:
What job categories do people searching User Research jobs look for? The top searched job categories for User Research jobs are:
User Research jobs near you
Infographic showing various User Research job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

EpiQuery User Research

Public Health Solutions

Manhattan, NY • On-site

$91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Company Overview:

With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.     

The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH. 

Program Description:

The Center for Population Health Data Science (CPHDS)- launched in October of 2023- aims to catalyze critical data modernization work and enable the agency to make progress toward linking public health, healthcare, and social service for timely and effective public action. We are working towards making these data more accessible, timely, equitable, meaningfully usable, and protected – and actively used to protect and promote the health and well-being of New Yorkers. We aim to strengthen agency-wide data capabilities by empowering our workforce, enhancing intra- and inter-agency data sharing, and using modern technology to yield trusted and integrated data and insights. A real-time and comprehensive view of city needs is needed to enhance public health actions and improve health outcomes for the most vulnerable New Yorkers.  This position will be based at the Health Department’s office in Long Island City, NY, with the possibility of hybrid work.  

Specifically, the EpiQuery User Research will:

  • Facilitate discovery workshops with various stakeholder groups within the Agency and with external partners to understand data product needs and value for decision-making.
  • Translate design concepts and findings from discovery workshops into user flows, user stories, wireframes, mockups, and prototypes that lead to intuitive experiences for users of data platforms, services, and products.
  • Engage in visioning sessions with program stakeholders while researching, conceiving, sketching, prototyping, and user-testing data platforms, services, and products.
  • Collaborate with Product Managers and engineers to design seamless and cohesive user experiences for a diverse set of public health professionals, data users, and decision-makers.
  • Make strategic design decisions informed by data engineering insight and program stakeholder input while taking into account the architecture of the integrated public health surveillance platform.
  • Identify design problems and devise elegant, timely, and cost-effective solutions.
  • Take a user-centered design approach and rapidly test and iterate your designs.
  • Collaborate with other team members and internal and external stakeholders.
  • Ask insightful questions, take risks, and champion innovative ideas to facilitate the use of data for action.
Qualifications:
  • Master's degree required in public health, data science, health informatics, computer science, or a related field
  • Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions and are enthusiastic about data products and services.
  • Expertise in UX and diagramming software for wireframing/prototyping is a must. Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.
  • Experience with data visualization tools and principles, with the ability to translate complex datasets into clear, actionable visual narratives for diverse audiences
  • Proficiency in both quantitative and qualitative research methods, including surveys, interviews, usability studies, and data analysis to inform design decisions
  • Ability to iterate designs and solutions efficiently and intelligently.
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
  • A clear understanding of the importance of user-centered design and design thinking.
  • Ability to work effectively in a team setting, including synthesizing abstract ideas into concrete designs.
  • Be passionate about resolving user pain points through great design.
  • Be open to receiving feedback and constructive criticism.

Why Join Us

  • Directly contribute to advancing public health in New York City and setting best practices globally through innovative data products.
  • Lead the transformative integration of modern data practices with epidemiology and health informatics to define the next era of timely and effective public health strategies.
  • Be part of a mission-focused organization that is one of the largest public health agencies in the world, serving 8.5 million New Yorkers from diverse ethnic and cultural backgrounds and dedicated to improving their health and wellbeing.
  • Enjoy a supportive work environment that values diversity, innovation, learning, and professional growth.

Benefits:

  • Hybrid Work Schedule.
  • Generous Paid Time Off and Holidays.
  • An attractive and comprehensive benefits package including Medical, Dental and Vision.
  • Flexible Spending Accounts and Commuter Benefits.
  • Company Paid Life Insurance and Disability Coverage.
  • 403(b) + employer matching and discretionary company contributions.
  • College Savings Plan.
  • Ongoing trainings and continuous opportunities for professional growth and development.

Additional Information

  • This is a temporary grant-funded position ending November 2027
  • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.
  • This individual will be required to reside in the Tri-State Area (New York, New Jersey, and/or Connecticut)
  • This individual will be expected to work non-business hours during emergencies.

At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.

We look forward to learning more about you!

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.


Monday-Friday
35 Hours Per Week