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User Research Jobs (NOW HIRING)

Xometry

Senior Manager, User Research

Lexington, KY · Hybrid

$180K - $200K/yr

Xometry is looking for a Senior Manager of User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs). You are accountable for ensuring research ...

Xometry

Senior Manager, User Research

North Bethesda, MD · On-site

$180K - $200K/yr

Xometry is looking for a Senior Manager of User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs). You are accountable for ensuring research ...

Collabera

UX Researcher

Boston, MA

Senior UX Researcher Location: Boston, MA / Eden Prairie, MN / Rocky Hill, CT Duration: 6 month ... This resource will create the research plans, conduct the research, and analyze and report data ...

ACI Infotech

UX Researcher

In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work ...

Xometry

Senior Manager, User Research

Lexington, KY · On-site

$180K - $200K/yr

Xometry is looking for a Senior Manager of User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs). You are accountable for ensuring research ...

ACI Infotech

UX Researcher

Hartford, CT · On-site

In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work ...

Photon

UX Researcher | Onsite |

Norfolk, VA · On-site

Plan, design, and execute user research studies including usability testing, interviews, surveys, field studies, and diary studies. Identify research questions in collaboration with product managers ...

Compass

User Research Operations Specialist

Seattle, WA · On-site

$143K - $159K/yr

Reporting to the Staff User Research Operations Manager, you will be a strategic partner in evolving our fragmented, post-merger processes into a single, elegant system. You will directly enable ...

Photon

UX Researcher | Onsite |

Norfolk, VA · On-site

Plan, design, and execute user research studies including usability testing, interviews, surveys, field studies, and diary studies. Identify research questions in collaboration with product managers ...

Photon

UX Designer/ Research - New York

Manhattan, NY · On-site

UX Designer/ Research Position Summary We are seeking an experienced UX Designer/ Research to support our Finance Applications within the Experience Enablement organization. This individual will be ...

Compass

User Research Operations Specialist

New York, NY · On-site

$143K - $159K/yr

Reporting to the Staff User Research Operations Manager, you will be a strategic partner in evolving our fragmented, post-merger processes into a single, elegant system. You will directly enable ...

Sonsoft Inc

UX Researcher

Roseland, NJ

Assumes overall responsibility for research methodologies that are leveraged and incorporated throughout the Software Development Lifecycle ensuring end-user participation in an iterative manner.

ACI Infotech

UX Researcher

Remote Experiences Required for This Role UX Research - At least 3 years of experience and use cases with the following: * Conduct primary and secondary user research * Conduct and evaluate ...

Kanak Elite Services Inc

UX Researcher

Chicago, IL · On-site

Lead user research efforts across multiple product lines, including gathering and analyzing data through lab studies , ethnography , surveys , and customer feedback . * Collaborate with Designers ...

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User Research information

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$30K

$113.1K

$164.5K

How much do user research jobs pay per year?

As of Jul 13, 2026, the average yearly pay for user research in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

Is AI replacing UX research?

User Research professionals use AI tools to analyze large datasets and identify user patterns, but AI does not replace the need for human insights, empathy, and contextual understanding essential to UX research. AI can augment research processes, but human judgment remains critical for interpreting findings and making design decisions.

What is user research?

User research is the process of understanding user behaviors, needs, and motivations through observation techniques, interviews, and other feedback methodologies. It helps product teams design better products by focusing on real user problems and preferences. User researchers gather and analyze data to inform the design and development process, ensuring that products are useful, usable, and valuable to the intended audience.

What does a user researcher do?

A user researcher studies how people interact with products or services to understand their needs, behaviors, and preferences. They conduct interviews, surveys, and usability tests, analyze data, and provide insights to help design user-friendly experiences. Strong communication skills and familiarity with research tools are essential for this role.

What is the difference between User Research vs User Experience Designer?

AspectUser ResearchUser Experience Designer
Primary FocusUnderstanding user needs, behaviors, and motivations through research methodsDesigning and improving the overall user experience, including interface and interaction design
Required SkillsQualitative and quantitative research, data analysis, user interviewsWireframing, prototyping, visual design, usability testing
Work EnvironmentResearch teams, UX departments, product teamsDesign teams, product teams, UX departments
Common UsageConducting user studies, surveys, interviewsCreating wireframes, prototypes, user flows

While both roles focus on improving user satisfaction, User Research primarily involves gathering insights about users, whereas User Experience Designers apply those insights to create and refine the overall user interface and experience.

Is UX still in demand?

User Research is a key component of UX design, and demand for UX professionals remains strong as companies prioritize user-centered products. Skills in usability testing, data analysis, and familiarity with tools like Figma or UserTesting are valuable. The field continues to grow with increasing digital transformation across industries.

How do user researchers typically collaborate with product and design teams during a project?

User researchers work closely with product managers and designers throughout all stages of a project. Early on, they help define research questions and identify user needs, often participating in brainstorming sessions. During the design phase, they conduct usability tests and share findings to inform design decisions. Regular communication, workshops, and presenting actionable insights ensure that research outcomes are directly integrated into product improvements. This collaborative process helps maintain a user-centered approach and fosters strong cross-functional teamwork.

Is it hard to find a job as a UX researcher?

Finding a job as a UX researcher can be competitive, but demand for user experience professionals is growing as companies prioritize user-centered design. Strong skills in research methods, usability testing, and familiarity with tools like Figma or UserTesting can improve job prospects. Entry-level positions may be available, but experience and a solid portfolio often enhance chances of employment.

What are the key skills and qualifications needed to thrive as a User Researcher, and why are they important?

To thrive as a User Researcher, you need strong analytical skills, experience with qualitative and quantitative research methods, and a background in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing platforms, survey software (e.g., Qualtrics), and data analysis tools is typically required. Excellent communication, empathy, and collaboration skills help you effectively convey insights and advocate for user needs. These abilities ensure research findings drive informed design decisions and create user-centered products.

What Is User Research?

User research, sometimes referred to as user experience or UX research, aims to understand human needs, motivations, and behavior. In this field, you use a variety of task analysis, observation techniques, and other feedback methodologies to perform your research. You typically work on product design and testing of different elements to contribute to the development of products and services. You may use a variety of data sources at all levels of product development to help the user experience team ensure that a product is fun, intuitive, and accessible.

More about User Research jobs
What cities are hiring for User Research jobs? Cities with the most User Research job openings:
What are the most commonly searched types of User Research jobs? The most popular types of User Research jobs are:
What states have the most User Research jobs? States with the most job openings for User Research jobs include:
What job categories do people searching User Research jobs look for? The top searched job categories for User Research jobs are:
User Research jobs near you
Infographic showing various User Research job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.
Manager, User Research - Games (Playtesting)

Manager, User Research - Games (Playtesting)

Netflix

Los Angeles, CA • On-site

$125K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 28 days ago

Netflix rating

5.8

Company rating: 5.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

58th of 67 rated media

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.
Netflix Games is seeking a hands-on and strategic-thinking Manager, User Experience Research, to scale our user research capabilities to the next level. You will be responsible for designing and implementing a playtesting framework to support our ambitious portfolio of games across cloud and mobile platforms.
We're looking for someone with ample experience leading UX researchers, influence with senior leadership, and experience working in a fast-paced environment where dozens, if not hundreds, of new games and game updates are released annually. This is a rare opportunity to shape how we validate player experience and business outcomes, starting with scrappy, bespoke solutions and evolving into a scalable, repeatable system.
This role sits within the Games Research team, which blends Consumer Insights with User Research to provide a holistic view of player and member insights.
Responsibilities:
  • Strategic Ownership
    • Define and drive the playtesting strategy for Netflix Games, from an initial scrappy phase through to a fully operational, scalable program that services a diverse slate of games.
    • Serve as the primary point of contact for all playtesting needs - being in lockstep with Consumer Insights studio and product leads, and partnering closely with game partners, central production, and cross-functional stakeholders.
    • Maximize the usage of existing Netflix research tools where possible - build, buy, or borrow where new is needed.
  • Operations & Enablement
    • Stand up and manage research sessions, including moderated user testing, closed tests, and open betas for both cloud and mobile games.
    • Build on and improve existing processes for participant recruitment, build distribution, player segmentation, feedback collection, and data reporting.
    • Develop and maintain playtesting facilities (whether leveraging external facilities or building in-house), ensuring environments meet the needs of diverse games and teams.
    • Track and report on key metrics to demonstrate the impact on game quality and business outcomes.
    • Combine large-scale behavioral data with survey or session-based attitudinal data to develop a comprehensive analysis of player response.
  • Leadership & Collaboration
    • Lead and mentor a small team of researchers, fostering a culture of continuous learning and high-quality user research.
    • Stay close to developer needs and be flexible with emergent needs throughout development.
    • Partner closely with Consumer Insights to ensure UX findings are contextualized within broader market and audience insights.
    • Work with cross-functional teams to develop tools that enable scalable, secure, and effective playtesting.
    • Stay current on industry trends and emerging technologies in playtesting and user research.

Requirements:
  • 10+ years in games research with a proven track record of building or scaling playtesting programs.
  • 4+ years in leading teams of researchers who specialize in UX research methodologies.
  • Demonstrated ability to own complex programs, influence without authority, and drive cross-functional alignment.
  • Comfortable operating in ambiguity and good judgment in when to borrow and when to build from scratch.
  • Familiarity with game build distribution, player segmentation, data pipelines, and feedback tools.
  • Experience with games across various genres, audiences, and input methods (e.g., touch vs controller).
  • Deep empathy for both players and developers; passionate about delivering high-quality player experiences.
  • Excellent written and verbal communication skills; able to synthesize complex requirements and present clear recommendations to stakeholders at all levels.
  • Ability to frequently travel (primarily between Los Angeles and Los Gatos) to meet with stakeholders.

Who you are:
  • Your lifelong mission has been to understand people, their behaviors, attitudes, and motivators.
  • You are comfortable putting a stake in the ground, even without all of the data you need.
  • You actively seek answers to questions verging on the impossible.
  • When something needs to get done, you are the first to roll up your sleeves.
  • You make the connections no one else sees.
  • You stand firm in the face of change and challenge.
  • You read the Netflix culture memo and were energized.
  • You are quick-witted, straightforward, and succinct.
  • You are equal parts strategic and operational.
  • You care about the values and culture of your team.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $377,000.00 - $560,000.00.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

What Netflix employees say

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About Netflix

Sourced by ZipRecruiter

Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Industry

Arts, entertainment, and recreation

Company size

5,001 - 10,000 Employees

Headquarters location

Los Gatos, CA, US

Year founded

1997

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