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User Research Jobs (NOW HIRING)

Xometry

Senior Manager, User Research

Lexington, KY · On-site

$180K - $200K/yr

Xometry is looking for a Senior Manager of User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs). You are accountable for ensuring research ...

Xometry

Senior Manager, User Research

North Bethesda, MD · On-site

$180K - $200K/yr

Xometry is looking for a Senior Manager of User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs). You are accountable for ensuring research ...

ACI Infotech

UX Researcher

In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work ...

Collabera

UX Researcher

Boston, MA

Senior UX Researcher Location: Boston, MA / Eden Prairie, MN / Rocky Hill, CT Duration: 6 month ... This resource will create the research plans, conduct the research, and analyze and report data ...

ACI Infotech

UX Researcher

Hartford, CT · On-site

In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work ...

Photon

UX Researcher | Onsite |

Norfolk, VA · On-site

Plan, design, and execute user research studies including usability testing, interviews, surveys, field studies, and diary studies. Identify research questions in collaboration with product managers ...

Xometry

Senior Manager, User Research

Waltham, MA · Hybrid

$136K - $180K/yr

Xometry is looking for a Senior Manager, User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs). You are accountable for ensuring research ...

Photon

UX Researcher | Onsite |

Norfolk, VA · On-site

Plan, design, and execute user research studies including usability testing, interviews, surveys, field studies, and diary studies. Identify research questions in collaboration with product managers ...

Sonsoft Inc

UX Researcher

Roseland, NJ · On-site

Assumes overall responsibility for research methodologies that are leveraged and incorporated throughout the Software Development Lifecycle ensuring end-user participation in an iterative manner.

ACI Infotech

UX Researcher

Remote Experiences Required for This Role UX Research - At least 3 years of experience and use cases with the following: * Conduct primary and secondary user research * Conduct and evaluate ...

Kanak Elite Services Inc

UX Researcher

Chicago, IL · On-site

Lead user research efforts across multiple product lines, including gathering and analyzing data through lab studies , ethnography , surveys , and customer feedback . * Collaborate with Designers ...

Xometry

Senior Manager, User Research

Waltham, MA · On-site

$136K - $180K/yr

Xometry is looking for a Senior Manager, User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs). You are accountable for ensuring research ...

Apple Inc.

Head of Reliability User Research

Cupertino, CA · On-site

$198.30 - $342.80/hr

Apple Inc. is looking for a Reliability User Research Engineering Manager in Cupertino, California. In this role, you will lead a team of researchers focused on improving the reliability and ...

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User Research information

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$30K

$113.1K

$164.5K

How much do user research jobs pay per year?

As of Aug 22, 2026, the average yearly pay for user research in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is user research?

User research is the process of understanding user behaviors, needs, and motivations through observation techniques, interviews, and other feedback methodologies. It helps product teams design better products by focusing on real user problems and preferences. User researchers gather and analyze data to inform the design and development process, ensuring that products are useful, usable, and valuable to the intended audience.

What is user research?

User research, sometimes referred to as user experience or UX research, aims to understand human needs, motivations, and behavior. In this field, you use a variety of task analysis, observation techniques, and other feedback methodologies to perform your research. You typically work on product design and testing of different elements to contribute to the development of products and services. You may use a variety of data sources at all levels of product development to help the user experience team ensure that a product is fun, intuitive, and accessible.

How do user researchers typically collaborate with product and design teams during a project?

User researchers work closely with product managers and designers throughout all stages of a project. Early on, they help define research questions and identify user needs, often participating in brainstorming sessions. During the design phase, they conduct usability tests and share findings to inform design decisions. Regular communication, workshops, and presenting actionable insights ensure that research outcomes are directly integrated into product improvements. This collaborative process helps maintain a user-centered approach and fosters strong cross-functional teamwork.

What are the key skills and qualifications needed to thrive as a user researcher, and why are they important?

To thrive as a User Researcher, you need strong analytical skills, experience with qualitative and quantitative research methods, and a background in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing platforms, survey software (e.g., Qualtrics), and data analysis tools is typically required. Excellent communication, empathy, and collaboration skills help you effectively convey insights and advocate for user needs. These abilities ensure research findings drive informed design decisions and create user-centered products.

What is the difference between User Research vs User Experience Designer?

AspectUser ResearchUser Experience Designer
Primary FocusUnderstanding user needs, behaviors, and motivations through research methodsDesigning and improving the overall user experience, including interface and interaction design
Required SkillsQualitative and quantitative research, data analysis, user interviewsWireframing, prototyping, visual design, usability testing
Work EnvironmentResearch teams, UX departments, product teamsDesign teams, product teams, UX departments
Common UsageConducting user studies, surveys, interviewsCreating wireframes, prototypes, user flows

While both roles focus on improving user satisfaction, User Research primarily involves gathering insights about users, whereas User Experience Designers apply those insights to create and refine the overall user interface and experience.

How do I become a user researcher?

To become a user researcher, you typically need a background in psychology, human-computer interaction, or a related field, along with skills in qualitative and quantitative research methods. Gaining experience through internships, building a portfolio of research projects, and learning tools like UserTesting or Optimal Workshop can be helpful. Many roles also value strong communication skills and familiarity with design or product development processes.

What is a user research job?

A user research job involves studying how users interact with products or services to gather insights that inform design and development. Professionals in this role conduct interviews, usability tests, and analyze data using tools like surveys and analytics platforms to improve user experience.
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Cities with the most User Research job openings:

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What states have the most User Research jobs?

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User Research jobs near you
Infographic showing various User Research job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

Senior Manager, User Research

Xometry

Lexington, KY • On-site

$180K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is looking for a Senior Manager of User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs). You are accountable for ensuring research drives product decisions, reduces risk, and improves delivery clarity. This role specifically owns the development of the long-term User Strategy, acting as a primary input for Product Vision and roadmapping. This is not a study management role. You are responsible for ensuring research produces a clear, actionable, and insights-driven strategy that changes product direction. You will partner closely with Product, Design, and Engineering leadership to define what we need to learn, when we need to learn it, and how it impacts decisions.
How You'll Contribute:
  • Lead and develop a team of senior researchers
  • Set clear expectations for insight quality, speed, and impact
  • Hold researchers accountable for outcomes, not just studies
  • Provide direct feedback and address performance issues quickly
  • Ensure research outputs directly influence product decisions and roadmaps
  • Drive clarity in problem definition before design and development begin
  • Reduce ambiguity and rework through early insight generation and team consumption
  • Track and improve insight impact (what changed because of research)
  • Ensure strategic research orchestration across your team, aligning timing and quality to critical product milestones.
  • Ensure research is conducted at the right time in the product lifecycle
  • Balance depth and speed based on business needs
  • Eliminate redundant or low-impact research work
  • Drive adoption of tools and workflows that increase research speed and scale
  • Ensure outputs are structured, clear, and usable across teams
  • Leverage AI to accelerate synthesis, analysis, and insight generation
  • Shift the team from reporting findings to delivering actionable recommendations
  • Partner with Product and Design to define key questions and hypotheses
  • Ensure research is shaping direction, not validating late-stage work
  • Drive alignment on what decisions need to be informed by research
  • Act as an escalation point for unclear or misaligned problem framing
  • Define and enforce standards for research rigor and clarity
  • Ensure insights are clearly documented, accessible, and reusable
  • Maintain a high bar for connecting insights to product and business outcomes
  • Raise the overall effectiveness of research across the organization

What You'll Bring to Xometry:
  • 10+ years of experience in user research, including 2+ years managing researchers
  • Proven track record of driving product decisions through research
  • Experience working closely with Product, Design, and Engineering teams
  • Exceptional ability to translate research insights into clear, measurable product and business imperatives
  • Experience operating in fast-paced, product-driven environments
  • Excellent communication and storytelling skills
  • Proven ability to influence cross-functional decisions
  • Proven examples where research changed product direction or priorities
  • Experience in defining what needs to be learned before design or development
  • Demonstrated use of AI to accelerate synthesis, analysis, or insight generation

The estimated base salary range for new hires into this role is $180,000-$200,000.00 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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About Xometry

Sourced by ZipRecruiter

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Industry

Software development

Company size

501 - 1,000 Employees

Headquarters location

Gaithersburg, MD, US

Year founded

2013

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