User Research Assistant Jobs (NOW HIRING)

Job Overview: Pay Range: $27.71hr - $32.71hr Requirement/Must Have: 2+ years of experience in user research or a related field. Completion of a relevant college degree (branches of experimental psychology, human computer interaction, human factors, or related field). Responsibilities: Prepare and execute research studies. Support lead researchers in investigating game play behavior to uncover insights. Support operational tasks including the setup of labs and procedures. Administer each playtest in a non-biased manner. Contribute to high-quality research reports that synthesize qualitative and quantitative findings into clear, actionable insights for product, design, and engineering teams. Support expert reviews (heuristic evaluations, UX audits, competitive assessments) to identify usability issues, experience gaps, and opportunities for improvement across game features, flows, or systems. Clean and code qualitative and quantitative data for analysis. Use survey tools to draft, distribute, and administer surveys. Use database to search, filter, schedule and communicate with playtest participants. Recruit the necessary amount and participant profile for each study. Maintain the inventory of lab supplies, forecasting and updating when new stock is needed. Special projects on occasion (Data entry, Recruiting events, Game teardowns, Documentation, etc.). Nice to Have: Experience using AI-powered transcription tools to convert video and audio recordings into accurate, searchable text for research, analysis, or documentation purposes. Experience designing, configuring, or deploying custom agents using Microsoft Copilot, Copilot Studio, or similar AI platforms to automate workflows, support research activities, or solve business challenges. Familiarity with quantitative research methods, including data collection, statistical analysis, interpretation of results, and reporting of insights. Experience troubleshooting PC or console hardware, software, or game build issues to ensure successful execution of playtests and a high-quality participant experience. Demonstrated ability to learn new technologies and research tools quickly and apply them effectively in a fast-paced environment. Skills: Comfortable speaking in front of groups with authority. Excellent organizational and communication skills. Comfortable with Office 365 tools, survey/data analysis tools, and databases. Comfortable with using technology, setting up lab hardware, troubleshooting common device connectivity issues. Knowledge of research design, qualitative, and quantitative methodologies. Familiar with game design theory and development process for video games. Able to adapt and learn quickly when faced with a large variety of problems. Genuinely enjoy gaming in all forms. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.