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Director User Research Jobs (NOW HIRING)

Peloton

Sr. User Researcher

New York, NY · On-site +1

... to the Director, User Research. YOUR DAILY IMPACT AT PELOTON * Continually evolve our process for organizing user research and testing across multiple product teams, ensuring appropriate ...

Datadog

Director, User Research - Product Design

New York, NY · Hybrid

$169K - $208K/yr

As the Director of User Research, you will lead the charge in transforming dense technical signals into human-centric experiences by establishing a research culture that is fast, actionable, and ...

Peloton

Sr. User Researcher

New York, NY · On-site

... to the Director, User Research. YOUR DAILY IMPACT AT PELOTON * Continually evolve our process for organizing user research and testing across multiple product teams, ensuring appropriate ...

Solera

Director, UX/UI

Westlake, TX · On-site

Director, UI/UX Design - AI & Digital Transformation Location: Westlake, TX Role Summary The ... Leverage analytics, user research, and experimentation to continuously improve experiences * Drive ...

Solera

Director, UX/UI

Westlake, TX

Director, UI/UX Design - AI & Digital Transformation Location: Westlake, TX Role Summary The ... Leverage analytics, user research, and experimentation to continuously improve experiences * Drive ...

Walmart

(USA) Director, UX Design

Pea Ridge, AR · On-site

$130K - $260K/yr

This role involves managing cross-functional partnerships, conducting comprehensive user research, and driving continuous improvement in design processes. The Director ensures alignment of UX ...

Walmart

(USA) Director, UX Design

Goshen, AR · On-site

$130K - $260K/yr

This role involves managing cross-functional partnerships, conducting comprehensive user research, and driving continuous improvement in design processes. The Director ensures alignment of UX ...

Walmart

(USA) Director, UX Design

Centerton, AR · On-site

$130K - $260K/yr

This role involves managing cross-functional partnerships, conducting comprehensive user research, and driving continuous improvement in design processes. The Director ensures alignment of UX ...

Walmart

(USA) Director, UX Design

Lowell, AR · On-site

$130K - $260K/yr

This role involves managing cross-functional partnerships, conducting comprehensive user research, and driving continuous improvement in design processes. The Director ensures alignment of UX ...

Walmart

(USA) Director, UX Design

Cassville, MO · On-site

$130K - $260K/yr

This role involves managing cross-functional partnerships, conducting comprehensive user research, and driving continuous improvement in design processes. The Director ensures alignment of UX ...

Walmart

(USA) Director, UX Design

San Bruno, CA · On-site

$169K - $338K/yr

This role drives user research, interaction design, and usability testing to deliver intuitive, scalable solutions aligned with strategic goals. Collaborating across functions, the Director fosters ...

Walmart

(USA) Director, UX Design

Johnson, AR · On-site

$130K - $260K/yr

This role involves managing cross-functional partnerships, conducting comprehensive user research, and driving continuous improvement in design processes. The Director ensures alignment of UX ...

Walmart

(USA) Director, UX Design

Bentonville, AR · On-site

$130K - $260K/yr

This role involves managing cross-functional partnerships, conducting comprehensive user research, and driving continuous improvement in design processes. The Director ensures alignment of UX ...

Walmart

(USA) Director, UX Design

Redwood City, CA · On-site

$169K - $338K/yr

This role drives user research, interaction design, and usability testing to deliver intuitive, scalable solutions aligned with strategic goals. Collaborating across functions, the Director fosters ...

Walmart

(USA) Director, UX Design

San Francisco, CA · On-site

$169K - $338K/yr

This role drives user research, interaction design, and usability testing to deliver intuitive, scalable solutions aligned with strategic goals. Collaborating across functions, the Director fosters ...

Walmart

(USA) Director, UX Design

Hayward, CA · On-site

$169K - $338K/yr

This role drives user research, interaction design, and usability testing to deliver intuitive, scalable solutions aligned with strategic goals. Collaborating across functions, the Director fosters ...

Walmart

(USA) Director, UX Design

Greenland, AR · On-site

$130K - $260K/yr

This role involves managing cross-functional partnerships, conducting comprehensive user research, and driving continuous improvement in design processes. The Director ensures alignment of UX ...

Walmart

(USA) Director, UX Design

Farmington, AR · On-site

$130K - $260K/yr

This role involves managing cross-functional partnerships, conducting comprehensive user research, and driving continuous improvement in design processes. The Director ensures alignment of UX ...

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Director User Research information

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$57.5K

$191.3K

$230.5K

How much do director user research jobs pay per year?

As of Jul 12, 2026, the average yearly pay for director user research in the United States is $191,320.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,500.00 and $229,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Director User Research position, and why are they important?

To thrive as a Director User Research, you need deep expertise in user research methodologies, data analysis, and strategic leadership, often supported by an advanced degree in human-computer interaction, psychology, or a related field. Familiarity with UX research tools such as UserTesting, Optimal Workshop, and data analytics platforms like Tableau, as well as certifications in UX or research, is highly advantageous. Exceptional communication, stakeholder management, and team mentorship skills set outstanding candidates apart. These abilities are critical for translating user insights into actionable strategies and driving user-centric product development across organizations.

What does a Director of User Research do?

A Director of User Research leads the strategy, planning, and execution of user research initiatives to ensure products and services meet user needs. They manage a team of researchers, collaborate with stakeholders, and translate insights into actionable business decisions. Their role involves developing research methodologies, advocating for a user-centered design approach, and driving innovation based on data-driven findings.

What are some common challenges that a Director User Research may face in this role?

Directors of User Research often navigate challenges around balancing the needs of multiple stakeholders—such as product, design, and engineering teams—while ensuring that user insights directly influence business decisions. Prioritizing research initiatives within fast-paced development cycles and advocating for user experience investments can also be complex. Additionally, managing, mentoring, and scaling research teams to cover growing product areas requires strong leadership and organizational skills. Overcoming these challenges is instrumental in ensuring user research remains a strategic driver of innovation throughout the company.

More about Director User Research jobs
What cities are hiring for Director User Research jobs? Cities with the most Director User Research job openings:
What are the most commonly searched types of User Research jobs? The most popular types of User Research jobs are:
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Director User Research jobs near you
Infographic showing various Director User Research job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $191,320 per year, or $92 per hour.
Sr. User Researcher

Sr. User Researcher

Peloton

New York, NY • On-site, Remote

Other

Posted 4 days ago

Job description

ABOUT THE ROLE 

Peloton is seeking a Senior User Researcher with a strong foundation in hardware research to support the innovation, iteration, and optimization of our Bike, Tread, and Row products, as well as the development of future Peloton products and experiences. While hardware will be the primary focus of this role, this researcher will also bring experience in software and digital experiences - helping us understand how the physical and digital come together to shape the holistic Peloton Member journey. This Senior User Researcher will work directly with Product Managers, Industrial Designers, Mechanical Engineers, Field Testing Program Managers, Data Scientists, and Product Designers, and will report to the Director, User Research.

YOUR DAILY IMPACT AT PELOTON 

  • Continually evolve our process for organizing user research and testing across multiple product teams, ensuring appropriate prioritization of projects, and crafting and managing short and long term research roadmaps and plans.
  • Collaborate with Product Managers, Industrial Designers, Engineers, and Field Testing Program Managers to identify hardware user research goals based on ambiguous problem statements, and then scope, plan, and execute research to address those goals.
  • Collaborate with Product Managers, Product designers, Data Scientists, and Engineers to scope, plan, and execute software research, as needed.
  • Partner with research operations to source participants for user testing, and handle logistics and schedules around live, in-person or remote testing.
  • Conduct user research for hardware and software, and the interaction between the two.
  • Conduct user research on design mockups, prototypes, beta versions, and finished products and features supplied by the Product teams.
  • Compile and present findings to the relevant partners in a clear and concrete way, that enables stakeholders to make strategic product decisions and design product improvements.
  • Evolve Peloton's existing user experience research infrastructure to ensure conducting  in-office, virtual, and in-field user testing is seamless, efficient, and easy to analyze and report on.
  • Conduct qualitative and quantitative research using a range of tools and approaches (e.g. interviews, ethnography, surveys) to answer user research questions and produce new insights.
  • Help to formulate research documentation to better understand Peloton-specific user behavior.
  • Document and track findings gathered through testing and research so insights can easily be referenced and applied for future projects.

WHAT YOU BRING TO PELOTON 

  • 5+ years of user research and testing experience, including experience working across both hardware and software product teams.
  • Experience conducting research across both physical product development and software/digital experiences - with a strong foundation in hardware, human factors, or physical product development.
  • Experience analyzing research findings and reporting concise and concrete insights and recommendations.
  • Experience developing processes to organize work across multiple people and teams.
  • Experience with remote and in-person user research methodologies.
  • Comfortable incorporating AI tools into research workflows to support efficiency and productivity
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively in a team environment.
  • Exceptional communication and storytelling skills.
  • Self-starter; ability to act autonomously.
  • Constant attention to detail.
  • Can provide work samples focused on User Research and Testing.
  • Bonus Qualifications
    • Degree or equivalent experience in Human Factors, Ergonomics, Anthropometry, or a related physical/embodied discipline.
    • Experience researching software products, digital interfaces, or content experiences.
    • Experience writing, fielding, and analyzing quantitative surveys.

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