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User Research Jobs in Tennessee (NOW HIRING)

UX User Experience Research Manager

Memphis, TN · On-site

$113K/yr

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...

UX User Experience Research Manager

Memphis, TN · On-site

$113K/yr

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...

Conducting user research and creating wireframes will be an integral part of this position when it comes to driving user results. This role increasingly incorporates AI tooling to support ideation ...

Conducting user research and creating wireframes will be an integral part of this position when it comes to driving user results. This role increasingly incorporates AI tooling to support ideation ...

Conducting user research and creating wireframes will be an integral part of this position when it comes to driving user results. This role increasingly incorporates AI tooling to support ideation ...

Conducting user research and creating wireframes will be an integral part of this position when it comes to driving user results. This role increasingly incorporates AI tooling to support ideation ...

KPI formulation and measurement; user research; competitive analysis; data analytics for insights; product roadmap/strategy development; P&L accountability. • Clear, effective communication and ...

Collaborate with user researchers to inform design decisions, contributing to studies that explore unresolved user interface issues and opportunities. * Continuously challenge design effectiveness ...

Senior Product Manager

Memphis, TN · On-site

$110 - $160/hr

Use data, experimentation, and user research to identify friction points and validate solutions * Partner with design and engineering to deliver intuitive, scalable, and high-quality digital ...

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User Research information

See Tennessee salary details

$27.2K

$102.7K

$149.3K

How much do user research jobs pay per year?

As of Aug 23, 2026, the average yearly pay for user research in Tennessee is $102,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $139,800.00 per year, depending on experience, location, and employer.

What is user research?

User research is the process of understanding user behaviors, needs, and motivations through observation techniques, interviews, and other feedback methodologies. It helps product teams design better products by focusing on real user problems and preferences. User researchers gather and analyze data to inform the design and development process, ensuring that products are useful, usable, and valuable to the intended audience.

What is user research?

User research, sometimes referred to as user experience or UX research, aims to understand human needs, motivations, and behavior. In this field, you use a variety of task analysis, observation techniques, and other feedback methodologies to perform your research. You typically work on product design and testing of different elements to contribute to the development of products and services. You may use a variety of data sources at all levels of product development to help the user experience team ensure that a product is fun, intuitive, and accessible.

How do user researchers typically collaborate with product and design teams during a project?

User researchers work closely with product managers and designers throughout all stages of a project. Early on, they help define research questions and identify user needs, often participating in brainstorming sessions. During the design phase, they conduct usability tests and share findings to inform design decisions. Regular communication, workshops, and presenting actionable insights ensure that research outcomes are directly integrated into product improvements. This collaborative process helps maintain a user-centered approach and fosters strong cross-functional teamwork.

What are the key skills and qualifications needed to thrive as a user researcher, and why are they important?

To thrive as a User Researcher, you need strong analytical skills, experience with qualitative and quantitative research methods, and a background in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing platforms, survey software (e.g., Qualtrics), and data analysis tools is typically required. Excellent communication, empathy, and collaboration skills help you effectively convey insights and advocate for user needs. These abilities ensure research findings drive informed design decisions and create user-centered products.

What is the difference between User Research vs User Experience Designer?

AspectUser ResearchUser Experience Designer
Primary FocusUnderstanding user needs, behaviors, and motivations through research methodsDesigning and improving the overall user experience, including interface and interaction design
Required SkillsQualitative and quantitative research, data analysis, user interviewsWireframing, prototyping, visual design, usability testing
Work EnvironmentResearch teams, UX departments, product teamsDesign teams, product teams, UX departments
Common UsageConducting user studies, surveys, interviewsCreating wireframes, prototypes, user flows

While both roles focus on improving user satisfaction, User Research primarily involves gathering insights about users, whereas User Experience Designers apply those insights to create and refine the overall user interface and experience.

How do I become a user researcher?

To become a user researcher, you typically need a background in psychology, human-computer interaction, or a related field, along with skills in qualitative and quantitative research methods. Gaining experience through internships, building a portfolio of research projects, and learning tools like UserTesting or Optimal Workshop can be helpful. Many roles also value strong communication skills and familiarity with design or product development processes.

What is a user research job?

A user research job involves studying how users interact with products or services to gather insights that inform design and development. Professionals in this role conduct interviews, usability tests, and analyze data using tools like surveys and analytics platforms to improve user experience.

What are the most commonly searched types of User Research jobs in Tennessee?

The most popular types of User Research jobs in Tennessee are:

Infographic showing various User Research job openings in Tennessee as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 9% Part Time, and 2% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $102,653 per year, or $49.4 per hour.

UX User Experience Research Manager

AutoZone

Memphis, TN • On-site

$113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


AutoZone rating

5.2

Company rating: 5.2 out of 10

Based on 1,926 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers


Job description


AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader, driving AutoZone's strategic and tactical UX Research roadmap to support design and product teams across the enterprise.
The UX Research Manager is a strategic, hands-on research leader who drives deep user understanding across B2C, B2B, and employee experiences. This role provides thought leadership in mixed-methods UX research, leveraging a broad range of qualitative and quantitative methods such as usability testing, surveys, journey mapping, ethnography, interviews, and A/B testing to inform design and business decisions.
The UX Research Manager leads multiple research initiatives, synthesizing insights to prioritize opportunities and shape an overarching UX Research roadmap. They are capable of independently executing the full research lifecycle when needed, from research planning and recruitment to analysis, synthesis, and stakeholder presentations. With strong interpersonal, communication, and project management skills, they translate complex findings into clear, actionable recommendations and build trusted relationships across teams. This role requires adaptability, curiosity, and a continuous learning mindset.
Responsibilities
  • Oversee the triangulation of UX Research findings with analytics and marketing data to make data-driven design and product recommendations across the enterprise for retail, commercial, and store systems teams
  • Prioritize the research roadmap in support of omnichannel experience strategies
  • Guide the UX Research team to deliver a mix of strategic and tactical insights, in support AutoZone's customer and employee-facing digital products
  • Contribute to strategic and executional research projects, including independent research contributions
  • Provide insights that lead AutoZone's design, product, and engineering to successfully deliver features and improvements that drive conversion, revenue, and retention
  • Manage the hiring and training of internal UX Researchers and digital research-adjacent vendors
  • Deliver results that influence the decisions of leadership and enterprise stakeholders
  • Set research protocols, manage processes, documentation, and repositories, and provide guidance to more junior UX professionals.

Qualifications
  • Bachelor's Degree required. Graduate degree preferred in psychology, sociology, anthropology, human factors, cognitive science, computer science, human-computer interaction (HCI), related field or four years equivalent experience
  • 7+ conducting end-to-end user research for software or web-based products or equivalent experience
  • Experience managing research teams
  • Experience with eCommerce
  • Experience with tools for usability testing and gathering in-product feedback, such as Qualtrics, Adobe Analytics, Dscout and/or UserTesting.
  • Must have experience communicating with product owners, business stakeholders, SEO, and Analytics
  • Must possess excellent interpersonal skills and the ability to connect with both users and stakeholders to build trust and rapport, gather quality insights, and deliver timely, actionable insights.
  • Must possess excellent communication skills and the ability to translate complex findings into concise and actionable recommendations for a variety of stakeholders.
  • Must have excellent time, people, and project management skills
  • Must be highly adaptable and have a continuous learning mindset with a curiosity and desire to expand understanding of users, stakeholders, and research tools.

About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

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About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979