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User Research Jobs in Tennessee (NOW HIRING)

Qentelli

UX Lead

Nashville, TN · On-site

Drive customer journey redesign from discovery and research through implementation-ready designs. * Mentor and guide UX/UI designers while maintaining high design quality and consistency.

AutoZone

UX User Experience Research Manager

Memphis, TN · On-site

$113K/yr

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...

AutoZone

UX User Experience Research Manager

Memphis, TN · On-site

$113K/yr

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...

MDAEdge

Product Manager

Nashville, TN · On-site

KPI formulation and measurement; user research; competitive analysis; data analytics for insights; product roadmap/strategy development; P&L accountability. • Clear, effective communication and ...

Ramsey Solutions

Product Designer II

Nashville, TN

You have experience conducting user research, customer interviews, usability testing, and synthesizing insights into product decisions. * You apply design thinking to solve complex customer and ...

Cheez

Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses * Collaborate with the marketing team to create go-to-market strategies ...

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All JobsUser Research JobsUser Research Jobs in Tennessee

User Research information

See Tennessee salary details

$27.2K

$102.7K

$149.3K

How much do user research jobs pay per year?

As of Aug 2, 2026, the average yearly pay for user research in Tennessee is $102,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $139,800.00 per year, depending on experience, location, and employer.

Is AI replacing UX research?

User Research professionals use AI tools to analyze large datasets and identify user patterns, but AI does not replace the need for human insights, empathy, and contextual understanding essential to UX research. AI can augment research processes, but human judgment remains critical for interpreting findings and making design decisions.

What is user research?

User research is the process of understanding user behaviors, needs, and motivations through observation techniques, interviews, and other feedback methodologies. It helps product teams design better products by focusing on real user problems and preferences. User researchers gather and analyze data to inform the design and development process, ensuring that products are useful, usable, and valuable to the intended audience.

What does a user researcher do?

A user researcher studies how people interact with products or services to understand their needs, behaviors, and preferences. They conduct interviews, surveys, and usability tests, analyze data, and provide insights to help design user-friendly experiences. Strong communication skills and familiarity with research tools are essential for this role.

What is the difference between User Research vs User Experience Designer?

AspectUser ResearchUser Experience Designer
Primary FocusUnderstanding user needs, behaviors, and motivations through research methodsDesigning and improving the overall user experience, including interface and interaction design
Required SkillsQualitative and quantitative research, data analysis, user interviewsWireframing, prototyping, visual design, usability testing
Work EnvironmentResearch teams, UX departments, product teamsDesign teams, product teams, UX departments
Common UsageConducting user studies, surveys, interviewsCreating wireframes, prototypes, user flows

While both roles focus on improving user satisfaction, User Research primarily involves gathering insights about users, whereas User Experience Designers apply those insights to create and refine the overall user interface and experience.

Is UX still in demand?

User Research is a key component of UX design, and demand for UX professionals remains strong as companies prioritize user-centered products. Skills in usability testing, data analysis, and familiarity with tools like Figma or UserTesting are valuable. The field continues to grow with increasing digital transformation across industries.

How do user researchers typically collaborate with product and design teams during a project?

User researchers work closely with product managers and designers throughout all stages of a project. Early on, they help define research questions and identify user needs, often participating in brainstorming sessions. During the design phase, they conduct usability tests and share findings to inform design decisions. Regular communication, workshops, and presenting actionable insights ensure that research outcomes are directly integrated into product improvements. This collaborative process helps maintain a user-centered approach and fosters strong cross-functional teamwork.

Is it hard to find a job as a UX researcher?

Finding a job as a UX researcher can be competitive, but demand for user experience professionals is growing as companies prioritize user-centered design. Strong skills in research methods, usability testing, and familiarity with tools like Figma or UserTesting can improve job prospects. Entry-level positions may be available, but experience and a solid portfolio often enhance chances of employment.

What are the key skills and qualifications needed to thrive as a User Researcher, and why are they important?

To thrive as a User Researcher, you need strong analytical skills, experience with qualitative and quantitative research methods, and a background in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing platforms, survey software (e.g., Qualtrics), and data analysis tools is typically required. Excellent communication, empathy, and collaboration skills help you effectively convey insights and advocate for user needs. These abilities ensure research findings drive informed design decisions and create user-centered products.

What Is User Research?

User research, sometimes referred to as user experience or UX research, aims to understand human needs, motivations, and behavior. In this field, you use a variety of task analysis, observation techniques, and other feedback methodologies to perform your research. You typically work on product design and testing of different elements to contribute to the development of products and services. You may use a variety of data sources at all levels of product development to help the user experience team ensure that a product is fun, intuitive, and accessible.

More about User Research jobs
What are the most commonly searched types of User Research jobs in Tennessee? The most popular types of User Research jobs in Tennessee are:
What are popular job titles related to User Research jobs in Tennessee? For User Research jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching User Research jobs in Tennessee look for? The top searched job categories for User Research jobs in Tennessee are:
User Research jobs near you
Infographic showing various User Research job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $102,653 per year, or $49.4 per hour.

UX Lead

Qentelli

Nashville, TN • On-site

Other

Posted 15 days ago

Job description

Job Title: UX Lead (Loyalty Platform)
Location: Nashville, TN Or Atlanta, GA

Job Description

We are seeking an experienced UX Lead to drive the user experience strategy and design execution for a large-scale customer-facing Loyalty & Rewards Platform redesign across both web and mobile channels. This is a hands-on leadership role where you''ll collaborate closely with Product and Engineering in a fast-paced Agile environment, ensuring design and development progress in parallel.

The ideal candidate is a strategic UX leader with extensive experience designing complex digital products, mentoring design teams, and delivering intuitive customer experiences backed by user research and validation.

Key Responsibilities
  • Lead end-to-end UX strategy and execution for a loyalty and rewards platform across web and mobile.
  • Drive customer journey redesign from discovery and research through implementation-ready designs.
  • Mentor and guide UX/UI designers while maintaining high design quality and consistency.
  • Collaborate closely with Product Managers, Engineering, and QA teams in an Agile delivery environment.
  • Translate business requirements into user-centered, data-driven design solutions.
  • Conduct and facilitate user research, usability testing, and validation sessions.
  • Leverage existing design systems to ensure consistency across digital experiences.
  • Champion accessibility and usability best practices throughout the design lifecycle.
  • Present design concepts, rationale, and trade-offs to technical and business stakeholders.
  • Adapt quickly to evolving priorities while maintaining focus on delivery timelines.
Required Qualifications
  • 15+ years of professional UX Design experience.
  • Proven experience leading UX teams or design workstreams.
  • Strong experience designing complex, customer-facing web and mobile applications.
  • Expertise across the complete UX lifecycle including:
    • User Research
    • Customer Journey Mapping
    • Information Architecture
    • Wireframing
    • Interactive Prototyping
    • Usability Testing
    • Design Validation
  • Hands-on experience with Figma (or equivalent design/prototyping tools).
  • Experience working in Agile environments where design and engineering progress simultaneously.
  • Excellent stakeholder management, communication, and presentation skills.
  • Experience mentoring, coaching, or managing UX designers.
Preferred Qualifications
  • Experience with Loyalty, Rewards, Membership, or E-commerce platforms.
  • Experience working with enterprise design systems.
  • Knowledge of accessibility standards (WCAG).
  • Familiarity with customer-centric product development methodologies.
Required Skills
  • UX Strategy
  • UX Leadership
  • Customer Journey Mapping
  • User Research
  • Wireframing
  • Prototyping
  • Figma
  • Mobile UX
  • Web UX
  • Design Systems
  • Accessibility (WCAG)
  • Agile
  • Stakeholder Management

Nice to Have

  • Loyalty Platforms
  • Rewards Programs
  • Membership Products
  • E-commerce
  • Usability Testing

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