... user experience improvements, and developing guidance for content creators. The contractor may conduct accessibility scans, participate in redesign discussions, create accessible graphics, and ...
... user experience improvements, and developing guidance for content creators. The contractor may conduct accessibility scans, participate in redesign discussions, create accessible graphics, and ...
Product Manager
Memphis, TN · On-site
The ideal contractor is equally comfortable operating at both strategic and execution levels ... senior UX leader to help scale and operationalize a cohesive vision for design standards.
Product Manager
Memphis, TN · On-site
The ideal contractor is equally comfortable operating at both strategic and execution levels ... senior UX leader to help scale and operationalize a cohesive vision for design standards.
Senior User Interface Developer
$58 - $75/hr
... Contractor Payroll) Flextrack (Vendor Management System) Senior User Interface Developer On behalf of our client, Procom Services is searching for an experienced Senior User Interface Developer with ...
Senior User Interface Developer
$58 - $75/hr
... Contractor Payroll) Flextrack (Vendor Management System) Senior User Interface Developer On behalf of our client, Procom Services is searching for an experienced Senior User Interface Developer with ...
213548 Sr. UI Developer
$58 - $75/hr
... Contractor Payroll) Flextrack (Vendor Management System) Must have deep experience designing & developing User Interfaces while maintaining a positive influence in the face of stringent and ...
213548 Sr. UI Developer
$58 - $75/hr
... Contractor Payroll) Flextrack (Vendor Management System) Must have deep experience designing & developing User Interfaces while maintaining a positive influence in the face of stringent and ...
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Quick apply
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Technical Product Manager
$161K - $186K/yr
Collaborate with UX/UI designers to develop wireframes, mockups, and prototypes that can be used to ... Experience in Project Controls, Cost Management and Forecasting, Contracting, and Risk/Insurance ...
Technical Product Manager
$161K - $186K/yr
Collaborate with UX/UI designers to develop wireframes, mockups, and prototypes that can be used to ... Experience in Project Controls, Cost Management and Forecasting, Contracting, and Risk/Insurance ...
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Quick apply
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
... contractor employees * Prepares training approach and materials * Arranges training logistics ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Sr. Front End React Developer
$111K - $145K/yr
Works closely with full-stack engineers, UX designers, and product stakeholders to deliver polished ... DPR Construction is a forward-thinking, self-performing general contractor specializing in ...
Sr. Front End React Developer
$111K - $145K/yr
Works closely with full-stack engineers, UX designers, and product stakeholders to deliver polished ... DPR Construction is a forward-thinking, self-performing general contractor specializing in ...
... other contractor employees • Prepares training approach and materials • Arranges training ... Experience with DOJ office automation environments (extremely helpful) • Expert user of ...
... other contractor employees • Prepares training approach and materials • Arranges training ... Experience with DOJ office automation environments (extremely helpful) • Expert user of ...
... other contractor employees • Prepares training approach and materials • Arranges training ... experience with the specific applications being supported • Excellent oral and written ...
... other contractor employees • Prepares training approach and materials • Arranges training ... experience with the specific applications being supported • Excellent oral and written ...
Sr. Front End React Developer
Nashville, TN · On-site
$111K - $145K/yr
Works closely with full-stack engineers, UX designers, and product stakeholders to deliver polished ... DPR Construction is a forward-thinking, self-performing general contractor specializing in ...
Sr. Front End React Developer
Nashville, TN · On-site
$111K - $145K/yr
Works closely with full-stack engineers, UX designers, and product stakeholders to deliver polished ... DPR Construction is a forward-thinking, self-performing general contractor specializing in ...
... user experience, while enabling Product and Engineering teams to focus on innovation and roadmap ... Lead a high-performing global team across internal staff, contractors, and third-party * Foster a ...
... user experience, while enabling Product and Engineering teams to focus on innovation and roadmap ... Lead a high-performing global team across internal staff, contractors, and third-party * Foster a ...
... user experience, while enabling Product and Engineering teams to focus on innovation and roadmap ... Lead a high-performing global team across internal staff, contractors, and third-party * Foster a ...
... user experience, while enabling Product and Engineering teams to focus on innovation and roadmap ... Lead a high-performing global team across internal staff, contractors, and third-party * Foster a ...
Sr. Front End React Developer
Nashville, TN · On-site
$111K - $145K/yr
DPR Construction is a forward-looking general contractor focused on technology and innovation to ... UX designers, and product managers to translate requirements into production-grade frontend ...
Sr. Front End React Developer
Nashville, TN · On-site
$111K - $145K/yr
DPR Construction is a forward-looking general contractor focused on technology and innovation to ... UX designers, and product managers to translate requirements into production-grade frontend ...
Sr. Front End React Developer
Nashville, TN · On-site
$111K - $145K/yr
DPR Construction is a forward-looking general contractor focused on technology and innovation in ... UX designers, and product managers to translate requirements into production-grade frontend ...
Sr. Front End React Developer
Nashville, TN · On-site
$111K - $145K/yr
DPR Construction is a forward-looking general contractor focused on technology and innovation in ... UX designers, and product managers to translate requirements into production-grade frontend ...
Frontend Developer
Memphis, TN · On-site
$83K - $121K/yr
Internal interfaces with pre-approved software stack with contracted SaaS vendors * External vendor ... User-friendly UI/UX design, including clean visual layout, intuitive navigation, error-proofing ...
Frontend Developer
Memphis, TN · On-site
$83K - $121K/yr
Internal interfaces with pre-approved software stack with contracted SaaS vendors * External vendor ... User-friendly UI/UX design, including clean visual layout, intuitive navigation, error-proofing ...
User Experience Contractor information
What is the difference between User Experience Contractor vs User Experience Designer?
| Aspect | User Experience Contractor | User Experience Designer |
|---|---|---|
| Credentials | Typically requires a portfolio, relevant certifications (e.g., NN/g, UX certifications), and experience | Requires a degree in design, human-computer interaction, or related fields, along with a portfolio |
| Work Environment | Contract-based, project-specific, often freelance or temporary roles | Full-time or part-time employment within organizations or agencies |
| Industry Usage | Common in consulting, startups, and agencies for short-term projects | Widely used in tech, corporate, and product companies for ongoing design work |
The main difference is that a User Experience Contractor is typically hired on a temporary basis for specific projects, focusing on delivering UX solutions quickly. In contrast, a User Experience Designer often works as a full-time employee, involved in ongoing design processes and team collaboration. Both roles require similar skills and credentials but differ mainly in employment type and project scope.

Job description
Organization
Tennessee State Government - Department of Human Resources (HR), Strategic Communications Division
Summary
The Accessibility Website Specialist (Contractor) supports the Tennessee State Government Department of Human Resources in modernizing and maintaining accessible, user-centered HR websites. This role is responsible for ensuring ADA Level AA compliance across both internal (teamtn.gov/hr) and external (tn.gov/hr) platforms while improving content quality, usability, and engagement.
The position contributes directly to the State's digital accessibility goals by identifying and remediating barriers, implementing best practices in inclusive design, and supporting the Centers of Excellence service delivery model. This role differs from traditional web content roles by emphasizing accessibility compliance, governance processes, and cross-functional training.
This is a time-limited contractor position (9 months), part-time (approximately 25 hours per week), focused on content refinement, accessibility compliance, website modernization initiatives, and graphic design support.
Key Responsibilities
- Website Accessibility Compliance
Conduct audits and implement updates to ensure internal and external HR websites meet ADA Level AA and WCAG standards, including remediation of accessibility issues. - Content Refinement and Optimization
Review, edit, and restructure web content to improve clarity, usability, and accessibility for diverse audiences, including employees and the public. - Website Redesign Support
Collaborate with stakeholders to modernize website structure, navigation, and design aligned with user-centered design principles and the Centers of Excellence model. - Accessibility Training and Guidance
Provide training and resources to HR staff and content contributors on accessibility standards, inclusive design, and compliant content practices. - Governance and Review Processes
Establish and document ongoing accessibility review processes, content standards, and maintenance workflows to ensure sustained compliance. - User Experience (UX) Enhancement
Analyze user behavior and feedback to recommend improvements that increase engagement, usability, and customer satisfaction. - Graphic Design Support
Develop or refine visual elements (graphics, layouts, templates) to ensure accessibility compliance and alignment with branding standards.
Background
Who we are / What we do
The Department of Human Resources supports Tennessee State Government employees through policy development, talent management, and service delivery via Centers of Excellence. The HR websites serve as critical platforms for employees, job seekers, and the public to access HR services, resources, and information. This role partners with HR functional teams, communications staff, and IT to deliver accessible, user-friendly digital experiences.
How do you make a difference in this role?
This position directly impacts the accessibility and usability of HR digital services across the State. By ensuring ADA compliance and improving content design, the contractor helps eliminate barriers, enhances equitable access to information, and strengthens public trust. This role also contributes to long-term operational improvements by establishing sustainable accessibility and content governance practices.
A day in the life
A typical workday includes reviewing web pages for accessibility issues, collaborating with HR teams to update content, testing user experience improvements, and developing guidance for content creators. The contractor may conduct accessibility scans, participate in redesign discussions, create accessible graphics, and provide training sessions. This is a part-time role (25 hours/week) with a flexible schedule, primarily remote, with occasional coordination meetings.
Qualifications
Minimum Education & Experience:
- Bachelor's degree in web design, Digital Media, Communications, Information Technology, or a related field; or equivalent combination of education and professional experience.
- 3+ years of experience in website management, digital accessibility, UX design, or content strategy.
Required Knowledge, Skills, and Qualifications (NSQs):
- Demonstrated experience implementing ADA/WCAG 2.0 or 2.1 Level AA accessibility standards.
- Experience with Adobe Experience Manager (AEM) and website governance practices.
- Familiarity with accessibility testing tools (e.g., WAVE, Axe, Siteimprove, or similar).
- Strong understanding of user-centered design and plain language principles.
Preferred Qualifications:
- Accessibility certifications (e.g., CPACC, WAS, or equivalent).
- Experience working in government, public sector, or large enterprise environments.
- Experience supporting intranet platforms and external public-facing websites.
Competencies
- Customer Focus - Ensures digital services meet the needs of diverse users, including individuals with disabilities.
- Communicates Effectively - Clearly conveys accessibility standards and content guidance to stakeholders.
- Manages Complexity - Navigates technical, regulatory, and organizational requirements to deliver compliant solutions.
- Drives Results - Implements timely accessibility improvements and content enhancements.
- Instills Trust - Demonstrates accountability in ensuring compliance and equitable access to information.
Knowledge
- ADA and WCAG 2.1 accessibility standards and guidelines
- Web content management systems and digital publishing workflows
- User experience (UX) and information architecture principles
- Plain language and inclusive content design practices
- Accessibility testing methodologies and tools
Skills
- Accessibility auditing and remediation
- Content editing and optimization for the web
- UX evaluation and usability testing
- Graphic design with accessibility considerations
- Stakeholder training and facilitation
Abilities
- Ability to identify and resolve accessibility barriers in digital content
- Ability to translate technical standards into practical guidance
- Ability to manage multiple projects and priorities in a part-time capacity
- Ability to collaborate across cross-functional teams
- Ability to analyze data and user feedback to inform improvements
Tools & Equipment
- Accessibility testing tools (e.g., WAVE, Axe, Siteimprove)
- Content Management Systems (CMS) platforms
- Web analytics tools (e.g., Google Analytics)
- Design tools (e.g., Adobe Creative Suite, Figma)
- Microsoft Office/collaboration tools (Teams, SharePoint)
Background Verification
Minimum Verification Requirements
Please complete the following verification with Accurate/InfoCubic upon candidate's selection.
TN Combined Counties & Statewide Search
- Address History Locator
- National Criminal Record Search
- Sex Offender Registry
- Criminal County & Statewide Search - 7 year search, based on residential address history
- Criminal Federal Search - 7 year search, based on residential address history
- Global Watch
- AKAs - Search current name and all additional names
Please review the comments section of this requisition for any additional background check requirements.
Type Category Qualification Description Competency Required Skills Architecture Web Services and Windows Services No
About InstantServe
Sourced by ZipRecruiter
InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Wayne, PA, US
Year founded
2016