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User Research Jobs in Ontario (NOW HIRING)

Mercor

User Research Expert - Evaluator

Toronto, ON · Remote

CA$80 - CA$120/hr

User/customer research and feedback synthesis Evaluator Type: Contract Compensation: $80-$120/hour Location: Remote Role Responsibilities * Evaluate AI-generated artifacts against domain-specific ...

Mercor

User Research Expert - Evaluator

Toronto, ON · Remote

CA$80 - CA$120/hr

User/customer research and feedback synthesis Evaluator Type: Contract Compensation: $80-$120/hour Location: Remote Role Responsibilities * Evaluate AI-generated artifacts against domain-specific ...

Mercor

User Research Expert - Evaluator

Toronto, ON · Remote

CA$80 - CA$120/hr

User/customer research and feedback synthesis Evaluator Type: Contract Compensation: $80-$120/hour Location: Remote Role Responsibilities * Evaluate AI-generated artifacts against domain-specific ...

AECOM

UX/UI Designer

Mississauga, ON

Translate research findings and user insights into practical UX recommendations. * Create wireframes and low- to mid-fidelity UX/UI mockups to support business analysis and the development of digital ...

Maarut

CA$70 - CA$75/hr

Working across multiple OPS ministries, the role will lead user research, stakeholder engagement, usability testing, and design validation activities, translating findings into design artifacts such ...

Jay Analytix

UX/UI Interaction Designer

Toronto, ON · On-site

Conduct user research and usability testing to gather insights and iteratively improve the user experience. * Utilize data from various analytics platforms to inform design decisions and measure the ...

Jay Analytix

UX/UI Interaction Designer

Toronto, ON

Conduct user research and usability testing to gather insights and iteratively improve the user experience. * Utilize data from various analytics platforms to inform design decisions and measure the ...

Maarut

Working across multiple OPS ministries, the role will lead user research, stakeholder engagement, usability testing, and design validation activities, translating findings into design artifacts such ...

Dabadu

Senior UI/UX Designer

Kitchener, ON · On-site

User Research and Analysis: Conduct user research and analyze user feedback, behavior, and analytics to inform design decisions. Develop user personas, journey maps, and use cases to understand user ...

Dabadu

Senior UI/UX Designer

Kitchener, ON

User Research and Analysis: Conduct user research and analyze user feedback, behavior, and analytics to inform design decisions. Develop user personas, journey maps, and use cases to understand user ...

Fulfillment IQ

UI/UX Designer

Toronto, ON · Hybrid

CA$115K/yr

Research & Discovery: Conduct user interviews, synthesize findings, and translate insights into actionable design decisions. * UX Design: Map user journeys and flows, build wireframes and prototypes ...

Fulfillment IQ

UI/UX Designer

Toronto, ON · On-site

CA$115K/yr

Research & Discovery: Conduct user interviews, synthesize findings, and translate insights into actionable design decisions. * UX Design: Map user journeys and flows, build wireframes and prototypes ...

United Airlines

UX/UI Developer

Toronto, ON · On-site

Conduct user research and usability testing to validate design decisions * Implement accessibility best practices including WCAG compliance * Optimize UI performance and ensure cross-browser ...

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User Research information

See Ontario salary details

$12

$55

$94

How much do user research jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for user research in Ontario is $55.12, according to ZipRecruiter salary data. Most workers in this role earn between $35.10 and $76.20 per hour, depending on experience, location, and employer.

What is user research?

User research is the process of understanding user behaviors, needs, and motivations through observation techniques, interviews, and other feedback methodologies. It helps product teams design better products by focusing on real user problems and preferences. User researchers gather and analyze data to inform the design and development process, ensuring that products are useful, usable, and valuable to the intended audience.

What is user research?

User research, sometimes referred to as user experience or UX research, aims to understand human needs, motivations, and behavior. In this field, you use a variety of task analysis, observation techniques, and other feedback methodologies to perform your research. You typically work on product design and testing of different elements to contribute to the development of products and services. You may use a variety of data sources at all levels of product development to help the user experience team ensure that a product is fun, intuitive, and accessible.

How do user researchers typically collaborate with product and design teams during a project?

User researchers work closely with product managers and designers throughout all stages of a project. Early on, they help define research questions and identify user needs, often participating in brainstorming sessions. During the design phase, they conduct usability tests and share findings to inform design decisions. Regular communication, workshops, and presenting actionable insights ensure that research outcomes are directly integrated into product improvements. This collaborative process helps maintain a user-centered approach and fosters strong cross-functional teamwork.

What are the key skills and qualifications needed to thrive as a user researcher, and why are they important?

To thrive as a User Researcher, you need strong analytical skills, experience with qualitative and quantitative research methods, and a background in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing platforms, survey software (e.g., Qualtrics), and data analysis tools is typically required. Excellent communication, empathy, and collaboration skills help you effectively convey insights and advocate for user needs. These abilities ensure research findings drive informed design decisions and create user-centered products.

What is the difference between User Research vs User Experience Designer?

AspectUser ResearchUser Experience Designer
Primary FocusUnderstanding user needs, behaviors, and motivations through research methodsDesigning and improving the overall user experience, including interface and interaction design
Required SkillsQualitative and quantitative research, data analysis, user interviewsWireframing, prototyping, visual design, usability testing
Work EnvironmentResearch teams, UX departments, product teamsDesign teams, product teams, UX departments
Common UsageConducting user studies, surveys, interviewsCreating wireframes, prototypes, user flows

While both roles focus on improving user satisfaction, User Research primarily involves gathering insights about users, whereas User Experience Designers apply those insights to create and refine the overall user interface and experience.

How do I become a user researcher?

To become a user researcher, you typically need a background in psychology, human-computer interaction, or a related field, along with skills in qualitative and quantitative research methods. Gaining experience through internships, building a portfolio of research projects, and learning tools like UserTesting or Optimal Workshop can be helpful. Many roles also value strong communication skills and familiarity with design or product development processes.

What is a user research job?

A user research job involves studying how users interact with products or services to gather insights that inform design and development. Professionals in this role conduct interviews, usability tests, and analyze data using tools like surveys and analytics platforms to improve user experience.
More about User Research jobs

What are the most commonly searched types of User Research jobs in Ontario?

The most popular types of User Research jobs in Ontario are:

What are popular job titles related to User Research jobs in Ontario?

For User Research jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching User Research jobs in Ontario look for?

The top searched job categories for User Research jobs in Ontario are:

User Research jobs near you
Infographic showing various User Research job openings in Ontario as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $114,644 per year, or $55.1 per hour.

User Research Expert - Evaluator

Toronto, ON • Remote

Mercor
See more jobs at Mercorexternal

CA$80 - CA$120/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: User/customer research and feedback synthesis Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

  • Evaluate AI-generated artifacts against domain-specific quality rubrics.
  • Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
  • Provide clear, structured written feedback to improve AI model outputs.
  • Work independently and asynchronously to meet deadlines and enhance AI model performance.
  • Collaborate with subject matter experts to ensure consistency and quality across datasets.

Qualifications

Must-Have

  • 5+ years of relevant professional experience in User/customer research and feedback synthesis.
  • Native or professional fluency in English.
  • Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

  • Advanced degree (Master's or higher) from a reputable institution.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.