ZipRecruiter

Log In

1

Ups Tracking Jobs (NOW HIRING)

Zumbrota Drivetrain

Customer Service

Zumbrota, MN

$20 - $25/hr

Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others. Examine records and related ...

Melwood, Inc.

CUSTOMER SERV REP III (DA)

Washington, DC · On-site

$21.54/hr

Correspond with customers concerning the status of orders and UPS tracking information. * Maintain electronic and physical records of all customer profiles and orders. * Verify contents of bulk ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others. Examine records and related ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others. Examine records and related ...

Melwood

CUSTOMER SERV REP III (DA)

Washington, DC

$21.54/hr

Correspond with customers concerning the status of orders and UPS tracking information. * Maintain electronic and physical records of all customer profiles and orders. * Verify contents of bulk ...

Melwood

CUSTOMER SERV REP III (DA)

Washington, DC

$21.54/hr

Correspond with customers concerning the status of orders and UPS tracking information. * Maintain electronic and physical records of all customer profiles and orders. * Verify contents of bulk ...

RANDYS Worldwide

Customer Service Representative

Everett, WA · On-site

$17.75 - $24/hr

Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others. * Examine records and related ...

RANDYS Worldwide

Customer Service Representative

Everett, WA · On-site

$17.75 - $24/hr

Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others. * Examine records and related ...

BELLMONT CABINETS

UPS Coordinator Support

Sumner, WA · On-site

$17.48 - $18.48/hr

UPS Coordinator- Support Purpose We are seeking a skilled UPS Coordinator- Support to join our high ... Use software to prepare and process shipments with accurate labeling, documentation, and tracking.

BELLMONT CABINETS

UPS Coordinator Support

Sumner, WA · On-site

$17.48 - $18.48/hr

UPS Coordinator- Support Purpose We are seeking a skilled UPS Coordinator- Support to join our high ... Use software to prepare and process shipments with accurate labeling, documentation, and tracking.

next page

Showing results 1-20

All JobsUps Tracking Jobs

Ups Tracking information

What are the key skills and qualifications needed to thrive in the Ups Tracking position, and why are they important?

To excel in UPS Tracking roles, attention to detail, strong organizational skills, and familiarity with shipping/logistics processes are crucial. Competence with package tracking software, barcode scanners, and shipment management systems such as UPS WorldShip is typically expected. Outstanding communication skills, the ability to multitask, and problem-solving abilities help professionals handle exceptions or delays efficiently. These competencies are vital to ensure packages are monitored accurately and delivered on time, maintaining customer satisfaction and operational reliability.

What is a UPS Tracking job?

A UPS Tracking job typically involves monitoring and managing package shipments, ensuring they are delivered on time and updating customers on their status. Employees in this role may use tracking systems to locate packages, resolve delivery issues, and provide customer support. Attention to detail and strong communication skills are essential to ensure efficient package handling and customer satisfaction.

What are the primary responsibilities of someone working in UPS Tracking roles?

UPS Tracking professionals are responsible for monitoring the status of packages throughout the shipping and delivery process, investigating delays or issues, and updating shipment records accurately using specialized tracking systems. They often coordinate with warehouse teams, customer service representatives, and drivers to resolve tracking discrepancies and ensure all shipments reach their destinations as scheduled. Daily tasks involve processing tracking requests, handling customer inquiries, and compiling reports on overdue or problematic shipments. This role is integral to maintaining smooth logistics operations and upholding high service standards for clients and partners.

More about Ups Tracking jobs
What cities are hiring for Ups Tracking jobs? Cities with the most Ups Tracking job openings:
What are the most commonly searched types of Ups Tracking jobs? The most popular types of Ups Tracking jobs are:
What states have the most Ups Tracking jobs? States with the most job openings for Ups Tracking jobs include:
What job categories do people searching Ups Tracking jobs look for? The top searched job categories for Ups Tracking jobs are:
Ups Tracking jobs near you
Customer Service

Customer Service

Zumbrota Drivetrain

Zumbrota, MN

$20 - $25/hr

Other

Posted 28 days ago

Job description

Description

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.


Essential Duties & Responsibilities:


Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.

Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.

Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution.

Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.

Exercises discretion and judgment and draws on detailed understanding of the company's policies and practices in resolving customer issues.

Requirements

Preferred Education and Experience:


High school diploma or equivalent required. Some college coursework preferred.

1+ year experience in a customer service role for a medium or large size corporation 

Proficiency using Microsoft Office products including Excel, Outlook and Word.

Experience with Great Plains a plus.

Knowledge and Personal Attributes:


Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills.

Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.

Strong attention to detail as well as accurate data entry skills.

Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.

Ability to understand issues and make systematic and rational judgments based on relevant information.

Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax.

Ability to multitask is a must.

Apply