Undocumented Workers Jobs (NOW HIRING)

Position Title: Youth Advocate
Type: Full-Time (40 hours/week), Non-Exempt
Reports To: Youth Services Manager
Location: In-person at LYRIC (San Francisco, CA)
About LYRIC
Since 1988, LYRIC (Lavender Youth Recreation & Information Center) has been a home base for LGBTQQ+ youth in San Francisco. Each year, we support nearly 2,000 young people through programs rooted in love, equity, and youth leadership.
Our mission is simple and powerful: to build community and inspire social change through education enhancement, career training, health promotion, and leadership development. With a $4M+ budget and a dedicated staff of 20+, LYRIC is a place where young people-especially trans, nonbinary, BIPOC, disabled, undocumented, and system-impacted youth-can lead, heal, and thrive.
What's This Role All About?
We're looking for a Youth Advocate to join our Youth Services Team and support LGBTQQ+ youth who access LYRIC's school-based and community-based programs.
Youth Advocates play a critical role in program planning, implementation, and evaluation while offering direct services, case management, youth leadership development, and community-building opportunities.
You'll guide young people through skill-building activities, facilitate support groups, develop curriculum, and support youth in navigating systems-from healthcare to schools to public benefits-using a short-term, goal-focused model.
This is a full-time, in-person role. Program staff are onsite five days a week. Occasional evenings and weekends may be required.
What You'll Do
Direct Support & Case Management
Provide youth-centered, culturally grounded case management for LGBTQQ+ young people.
Conduct intakes, assessments, and individualized service planning using a strength-based and social justice-centered approach.
Maintain an active caseload and support youth in achieving short-term goals.
Ensure smooth transitions from LYRIC services to community resources and supports.
Document all contacts, services, and collateral in accordance with confidentiality standards.
Youth Development & Program Facilitation
Develop, implement, and evaluate program activities rooted in research-based youth development frameworks.
Facilitate community support groups, leadership programs, and skill-building workshops.
Create and deliver curriculum using popular education, thematic learning, and project-based approaches.
Supervise and mentor youth facilitators and youth leaders.
Provide crisis intervention and conflict de-escalation as needed.
Outreach & Community Partnerships
Conduct outreach to high-need communities, including QTBIPOC youth, sex workers, undocumented youth, disabled youth, and youth with health needs.
Build and maintain relationships with schools, community-based organizations, city partners, and youth-serving agencies.
Coordinate and staff community events, youth-led activities, and LYRIC-wide gatherings.
Documentation & Collaboration
Maintain accurate, timely records across multiple data systems.
Collaborate closely with LYRIC staff and your supervisor to ensure holistic and coordinated care.
Participate in staff meetings, organizational retreats, and team-building activities.
Additional Duties
Support organization-wide events and special projects.
Other responsibilities as assigned.
Show up for youth and community with heart, integrity, and vision.
Who You Are

• A seasoned youth development professional with at least 2 years of experience in case management, program coordination, or direct youth services.
• Skilled in group facilitation, curriculum development, crisis intervention, and restorative or harm reduction practices.
• Knowledge of health, HIV/STIs, mental health, and urgent matter for high needs youth
• Deeply knowledgeable about issues impacting LGBTQQ+ youth, including those who are QTBIPOC, undocumented, disabled, system-involved, engaged in sex work, or living with health needs.
• Familiar with San Francisco and Bay Area youth resources, especially those centered on LGBTQQ+ communities and youth of color.
• Comfortable working in a multiracial, multicultural, multi-gendered, intergenerational environment.
• Organized and detail-oriented, with strong data tracking and documentation skills.
• Tech-savvy, with experience using Microsoft Office Suite, Google Workspace, Zoom, Canva, and online reporting systems

Compensation & Benefits
Hourly Wage: $30.58/hour (40 hours/week)
Note: LYRIC uses an equity-based compensation model. Pay rates are fixed by role and tenure and are non-negotiable.
Benefits Include:

• $800/year Health & Wellness Cash Supplement
• $1,000/year for external professional development
• 100% employer-paid medical, dental, vision, and acupuncture/chiropractic
• Optional Health FSA and commuter benefits
• 403(b) retirement plan with up to 4% employer match

Time Off:

• 19 paid holidays (including your birthday and winter break)
• 19 vacation days
• 18 sick days
• 1 personal day
• Critical incident, bereavement, and jury duty leave

This is a union position with OPEIU Local 29.
How to Apply
Submit your resume and a brief cover letter through our application portal.
If we are interested in your application, we will contact you.
Please do not call or email regarding this position or an application.
Equal Opportunity Statement
LYRIC is an equal opportunity employer. We strongly encourage applications from women, people of color, immigrants, young people, LGBTQQ+ individuals, people with disabilities, people living with HIV/AIDS, and system-impacted individuals. Pursuant to the San Francisco Fair Chance Ordinance, we welcome applicants with arrest and conviction histories.