Solve undocumented problems using experience, technical training, and research. * Assist in ... Knowledge of working with enterprise ticketing systems. * Familiarity with enterprise tools to ...
Solve undocumented problems using experience, technical training, and research. * Assist in ... Knowledge of working with enterprise ticketing systems. * Familiarity with enterprise tools to ...
Lead Quality Engineer
Evendale, OH · On-site
$55 - $60/hr
Work with onsite personnel to translate tribal knowledge and undocumented workflows into clear ... Excellent communication skills and comfort working across functions. Preferred Experience * FAA/DOD ...
Lead Quality Engineer
Evendale, OH · On-site
$55 - $60/hr
Work with onsite personnel to translate tribal knowledge and undocumented workflows into clear ... Excellent communication skills and comfort working across functions. Preferred Experience * FAA/DOD ...
Lead Quality Engineer
$55 - $60/hr
Work with onsite personnel to translate tribal knowledge and undocumented workflows into clear ... Excellent communication skills and comfort working across functions. Preferred Experience * FAA/DOD ...
Lead Quality Engineer
$55 - $60/hr
Work with onsite personnel to translate tribal knowledge and undocumented workflows into clear ... Excellent communication skills and comfort working across functions. Preferred Experience * FAA/DOD ...
Lead Quality Engineer
$55 - $60/hr
Work with onsite personnel to translate tribal knowledge and undocumented workflows into clear ... Excellent communication skills and comfort working across functions. Preferred Experience * FAA/DOD ...
Lead Quality Engineer
$55 - $60/hr
Work with onsite personnel to translate tribal knowledge and undocumented workflows into clear ... Excellent communication skills and comfort working across functions. Preferred Experience * FAA/DOD ...
Manage and lead diagnostic work, repair and reverse engineering of a predominantly undocumented ... Working Conditions: * There is frequent exposure production environments: Subject to loud and ...
Manage and lead diagnostic work, repair and reverse engineering of a predominantly undocumented ... Working Conditions: * There is frequent exposure production environments: Subject to loud and ...
Manage and lead diagnostic work, repair and reverse engineering of a predominantly undocumented ... Working Conditions: * There is frequent exposure production environments: Subject to loud and ...
Manage and lead diagnostic work, repair and reverse engineering of a predominantly undocumented ... Working Conditions: * There is frequent exposure production environments: Subject to loud and ...
Manage and lead diagnostic work, repair and reverse engineering of a predominantly undocumented ... Working Conditions: * There is frequent exposure production environments: Subject to loud and ...
Manage and lead diagnostic work, repair and reverse engineering of a predominantly undocumented ... Working Conditions: * There is frequent exposure production environments: Subject to loud and ...
Salesforce Developer Technical Lead
$52.25 - $69.25/hr
... undocumented custom applications and reconstruct in new environments. Preferred: • Experience ... Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able ...
Salesforce Developer Technical Lead
$52.25 - $69.25/hr
... undocumented custom applications and reconstruct in new environments. Preferred: • Experience ... Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able ...
... undocumented business logic and data flows from many sources. Desirable Skills: - Tableau ... Working under the guidance of the Business Consulting Leader (BCL), the Business Consultant ...
... undocumented business logic and data flows from many sources. Desirable Skills: - Tableau ... Working under the guidance of the Business Consulting Leader (BCL), the Business Consultant ...
Senior Staff Engineer, Agentic Databases
Columbus, OH · On-site
$182.70 - $274/hr
... working prototype without losing momentum. You are a problem finder as much as a problem solver ... You are comfortable reading Postgres source to understand undocumented behavior, trace a ...
Senior Staff Engineer, Agentic Databases
Columbus, OH · On-site
$182.70 - $274/hr
... working prototype without losing momentum. You are a problem finder as much as a problem solver ... You are comfortable reading Postgres source to understand undocumented behavior, trace a ...
Salesforce Developer Technical Lead
West Chester, OH · On-site
$52.25 - $69.25/hr
... undocumented custom applications and reconstruct in new environments. Preferred: • Experience ... Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able ...
Salesforce Developer Technical Lead
West Chester, OH · On-site
$52.25 - $69.25/hr
... undocumented custom applications and reconstruct in new environments. Preferred: • Experience ... Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able ...
Senior Staff Engineer, Agentic Databases (Columbus)
Columbus, OH · On-site
$102K - $139K/yr
... working prototype without losing momentum. You are a problem finder as much as a problem solver ... You are comfortable reading Postgres source to understand undocumented behavior, trace a ...
Senior Staff Engineer, Agentic Databases (Columbus)
Columbus, OH · On-site
$102K - $139K/yr
... working prototype without losing momentum. You are a problem finder as much as a problem solver ... You are comfortable reading Postgres source to understand undocumented behavior, trace a ...
Undocumented Workers information
What jobs do undocumented workers work?
What are some common challenges undocumented workers may face in the workplace, and how can they address them?
What are undocumented workers?
What are the key skills and qualifications needed to thrive as an undocumented worker, and why are they important?
What is the difference between Undocumented Workers vs Construction Laborers?
| Aspect | Undocumented Workers | Construction Laborers |
|---|---|---|
| Credentials | No official credentials required | Typically no formal credentials, but some may have safety certifications |
| Work Environment | Varies; often informal or unregulated settings | Construction sites, outdoor and indoor environments |
| Employer & Industry Usage | Hired informally or illegally, often in various industries | Legally employed in construction projects |
| Search & Comparison Intent | Understanding legal status and employment rights | Job duties, qualifications, and employment conditions |
Undocumented workers are individuals employed without legal authorization, often working informally across industries. Construction laborers are legally employed workers performing manual tasks on construction sites. The key difference lies in legal status and employment regulation, with construction laborers typically having recognized employment rights and credentials.

Job description
The Opportunity
We are seeking an Information Technology Specialist I to join our team. In this role, you will assist various teams across the company to ensure peak productivity and rapidly resolve a wide range of IT challenges. You will be expected to push the boundaries of your knowledge, continuously learning, and coaching employees through their technological issues. The ideal candidate is passionate about supporting an organization through a customer service mindset, embraces automation to improve workflows, and thrives in a fast-paced environment.
Salary Range: $61,800 - $70,000 (Bonus and LTI Eligible)
While Root is a "work where it works best" company, this position is required to work onsite at our headquarters in Columbus, OH.
How You Will Make an Impact
- Provide Level 1 support including hardware, imaging, and diagnostics.
- Deliver technical assistance to end-users for client-side applications, with minimal supervision.
- Identify, isolate, and resolve or escalate IT issues as appropriate.
- Solve undocumented problems using experience, technical training, and research.
- Assist in developing user guides and documentation to address frequent issues.
- Utilize the enterprise ticketing system to manage and resolve issues for both local and remote users.
- Proactively identify common issues, and create knowledge base entries for undocumented solutions.
- Participate in hardware asset management tasks, including equipment setup, swaps, and returns.
- Participate in a shared on-call rotation
What You Will Need to Succeed
- 2+ years of experience working a Technical Support role in an office environment, specifically in an IT/help desk role.
- Comfortable in supporting both Mac and PC platforms; including imaging, troubleshooting, and independently resolving technical issues remotely.
- Knowledge of working with enterprise ticketing systems.
- Familiarity with enterprise tools to manage Windows and Apple ecosystems.
- Ability to work in a fast-paced environment.
- Excellent verbal and written communication skills.
- Comfortable navigating ambiguity and adapting to change quickly.
As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We're happy to talk it through.
Please see our Privacy Notice available HERE for more information on how we process your personal data.
Consistent with the Americans with Disabilities Act (ADA) and the Civil Rights Act of 1964, it is the policy of Root to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Root. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact recruiting@joinroot.com.