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Trust Safety Associate Jobs (NOW HIRING)

... trusted safety expert, you will help turn proactive safety, health, and security practices into real operational results, ensuring a safe, secure, and high performing workplace for all associates.

... trusted safety expert, you will help turn proactive safety, health, and security practices into real operational results, ensuring a safe, secure, and high performing workplace for all associates.

... trusted safety expert, you will help turn proactive safety, health, and security practices into real operational results, ensuring a safe, secure, and high performing workplace for all associates.

... trusted safety expert, you will help turn proactive safety, health, and security practices into real operational results, ensuring a safe, secure, and high performing workplace for all associates.

... trusted safety expert, you will help turn proactive safety, health, and security practices into real operational results, ensuring a safe, secure, and high performing workplace for all associates.

... trusted safety expert, you will help turn proactive safety, health, and security practices into real operational results, ensuring a safe, secure, and high performing workplace for all associates.

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Trust Safety Associate information

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$14

$26

$45

How much do trust safety associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for trust safety associate in the United States is $26.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $33.65 per hour, depending on experience, location, and employer.

What is a trust safety associate?

Trust & Safety Associates are professionals responsible for maintaining the safety, security, and integrity of online platforms. They monitor user content, enforce community guidelines, investigate reports of abuse or policy violations, and help prevent harmful behavior such as scams, harassment, or the spread of misinformation. Their work ensures that users have a safe and positive experience on digital platforms. Trust & Safety Associates often collaborate with legal, product, and engineering teams to improve policies and tools that protect users.

What are some common challenges faced by trust safety associates, and how can they effectively manage them?

Trust & Safety Associates often encounter challenging situations such as identifying and responding to harmful content, managing high volumes of incident reports, and making fast, accurate decisions under pressure. To effectively manage these challenges, Associates benefit from strong analytical skills, resilience, and a thorough understanding of platform policies. Collaboration with legal, engineering, and customer support teams is key, as is ongoing training to stay current with emerging online safety issues and best practices. A supportive team environment and regular debriefs also help Associates process difficult cases and maintain well-being.

What are the key skills and qualifications needed to thrive as a trust safety associate, and why are they important?

To thrive as a Trust & Safety Associate, you need strong analytical abilities, attention to detail, and a background in areas like risk management, compliance, or online content moderation. Familiarity with case management systems, content moderation tools, and sometimes certifications like CIPP (Certified Information Privacy Professional) are often required. Excellent judgment, communication skills, and resilience under pressure help you navigate sensitive situations and make fair decisions. These skills ensure safe online environments, uphold platform integrity, and protect both users and the company from harm.

What is the difference between Trust Safety Associate vs Content Moderator?

AspectTrust Safety AssociateContent Moderator
ResponsibilitiesDeveloping policies, reviewing reports, ensuring platform safetyMonitoring and removing inappropriate content
Required SkillsAnalytical skills, policy knowledge, communicationAttention to detail, content review skills
Work EnvironmentOffice or remote, collaborative teamsRemote or on-site, fast-paced
Industry UsageTech companies, social media platformsSocial media, online platforms

While both roles focus on maintaining platform safety, Trust Safety Associates typically handle policy development and complex reviews, whereas Content Moderators focus on real-time content monitoring and removal. Trust Safety Associates often work on broader safety initiatives, making their role more strategic, while Content Moderators are more operational, directly managing user-generated content.

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Infographic showing various Trust Safety Associate job openings in the United States as of September 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $54,467 per year, or $26.2 per hour.

Manager, Operations-Strategy, Trust & Safety

Centerton, AR • On-site

Walmart
Retail • 10K+ employees

$70K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,754 frontline employees who took The Breakroom Quiz


Job description

Position Summary... What you'll do...Role summary:
The Operations Manager will be focused primarily on strategic planning, business prioritization, portfolio management, and executive decision support. This role helps define what work matters most to the organization, and provides the analysis and structure needed to drive informed decision-making. The position partners across teams to align priorities, manage strategic initiatives, and ensure leadership has visibility into opportunities and trade-offs. 
About the team:
Last Mile Delivery Trust & Safety works to enable a safe, fair, and resilient delivery ecosystem that supports speed, reliability, and trust across every trip. Within Trust & Safety, the Program Management team serves as a central resource for strategy, special projects, and data analytics. The Strategy team within Program Management translates leadership priorities into coordinated plans, informed decisions, and organizational action. The team leads strategic and long-range planning, prioritization, strategic assessments, executive decision support, and key operating mechanisms that create alignment, accountability, and visibility across Trust & Safety. The team also leads communications, associate engagement, and organizational effectiveness initiatives.
What you'll do:
  • Develop and maintain strategic roadmaps; support annual and long-range planning; and manage portfolio and launch-planning processes.
  • Support KPI framework development and validation, benchmarking, parity assessments, analysis, and recommendations that inform leadership decisions.
  • Coordinate leadership offsites and cross-functional planning activities and support recurring leadership operating mechanisms.
  • Analyze data and business trends to develop actionable recommendations aligned with organizational objectives.
  • Develop and maintain relationships with key stakeholders to support business goals and operational excellence.

What you'll bring:
  • Strong analytical skills, with the ability to review data, identify trends, and summarize key findings.
  • Experience supporting strategic planning, business operations, program management, or related work.
  • Strong organization and attention to detail, with the ability to track priorities, timelines, and follow-up actions.
  • Clear written and verbal communication skills, including preparing presentations, reports, and leadership updates.
  • Ability to collaborate across teams and support planning sessions, meetings, and recurring business reviews.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates Masters: Economics Project Management - Project Management Professional - CertificationPrimary Location... 802 Respect Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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