As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is ...
As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is ...
Trust & Safety Associate
Phoenix, AZ · On-site +1
$21/hr
As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is ...
Quick apply
Trust & Safety Associate
Phoenix, AZ · On-site +1
$21/hr
As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is ...
Trust & Safety Associate
Phoenix, AZ · On-site +1
$21/hr
As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is ...
Quick apply
Trust & Safety Associate
Phoenix, AZ · On-site +1
$21/hr
As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is ...
Trust & Safety Associate
Phoenix, AZ · On-site +1
$21/hr
As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is ...
Quick apply
Trust & Safety Associate
Phoenix, AZ · On-site +1
$21/hr
As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is ...
Safety Specialist - Heavy Civil / DOT Projects
Phoenix, AZ · On-site
$70K - $100K/yr
In this role, you'll serve as a trusted safety resource for field teams, helping ensure projects ... Associate degree in Safety or related field preferred * OSHA 30 certification required (or ability ...
Quick apply
Safety Specialist - Heavy Civil / DOT Projects
Phoenix, AZ · On-site
$70K - $100K/yr
In this role, you'll serve as a trusted safety resource for field teams, helping ensure projects ... Associate degree in Safety or related field preferred * OSHA 30 certification required (or ability ...
Build real customer relationships grounded in trust, safety, and expertise. What You'll Be Doing Customer Service & Sales * Greet and engage customers with professionalism and enthusiasm, creating a ...
Quick apply
Build real customer relationships grounded in trust, safety, and expertise. What You'll Be Doing Customer Service & Sales * Greet and engage customers with professionalism and enthusiasm, creating a ...
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
About the Role We are hiring a Senior Associate for an on-shift role within the intelligence team ... Work closely with Crisis Management, Legal, Comms, Trust & Safety, and GOC Operations to ensure ...
About the Role We are hiring a Senior Associate for an on-shift role within the intelligence team ... Work closely with Crisis Management, Legal, Comms, Trust & Safety, and GOC Operations to ensure ...
EHS Specialist
Tempe, AZ · On-site
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
EHS Specialist
Tempe, AZ · On-site
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
EHS Specialist
Buckeye, AZ · On-site
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
EHS Specialist
Buckeye, AZ · On-site
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
Senior Site EHS Manager
Goodyear, AZ · On-site
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
Senior Site EHS Manager
Goodyear, AZ · On-site
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture ...
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
Senior Site EHS Manager
Phoenix, AZ · On-site
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
Senior Site EHS Manager
Phoenix, AZ · On-site
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
Senior Site EHS Manager
Buckeye, AZ · On-site
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
Senior Site EHS Manager
Buckeye, AZ · On-site
... associates. In this role, you must demonstrate the ability to build trust and confidence with the ... Your experience working in safety programs and your relevant safety, environmental and ergonomic ...
Trust Safety Associate information
What is a trust safety associate?
Trust & Safety Associates are professionals responsible for maintaining the safety, security, and integrity of online platforms. They monitor user content, enforce community guidelines, investigate reports of abuse or policy violations, and help prevent harmful behavior such as scams, harassment, or the spread of misinformation. Their work ensures that users have a safe and positive experience on digital platforms. Trust & Safety Associates often collaborate with legal, product, and engineering teams to improve policies and tools that protect users.
What are some common challenges faced by trust safety associates, and how can they effectively manage them?
Trust & Safety Associates often encounter challenging situations such as identifying and responding to harmful content, managing high volumes of incident reports, and making fast, accurate decisions under pressure. To effectively manage these challenges, Associates benefit from strong analytical skills, resilience, and a thorough understanding of platform policies. Collaboration with legal, engineering, and customer support teams is key, as is ongoing training to stay current with emerging online safety issues and best practices. A supportive team environment and regular debriefs also help Associates process difficult cases and maintain well-being.
What are the key skills and qualifications needed to thrive as a trust safety associate, and why are they important?
To thrive as a Trust & Safety Associate, you need strong analytical abilities, attention to detail, and a background in areas like risk management, compliance, or online content moderation. Familiarity with case management systems, content moderation tools, and sometimes certifications like CIPP (Certified Information Privacy Professional) are often required. Excellent judgment, communication skills, and resilience under pressure help you navigate sensitive situations and make fair decisions. These skills ensure safe online environments, uphold platform integrity, and protect both users and the company from harm.
What is the difference between Trust Safety Associate vs Content Moderator?
| Aspect | Trust Safety Associate | Content Moderator |
|---|---|---|
| Responsibilities | Developing policies, reviewing reports, ensuring platform safety | Monitoring and removing inappropriate content |
| Required Skills | Analytical skills, policy knowledge, communication | Attention to detail, content review skills |
| Work Environment | Office or remote, collaborative teams | Remote or on-site, fast-paced |
| Industry Usage | Tech companies, social media platforms | Social media, online platforms |
While both roles focus on maintaining platform safety, Trust Safety Associates typically handle policy development and complex reviews, whereas Content Moderators focus on real-time content monitoring and removal. Trust Safety Associates often work on broader safety initiatives, making their role more strategic, while Content Moderators are more operational, directly managing user-generated content.
What are the most commonly searched types of Trust Safety jobs in Arizona?
The most popular types of Trust Safety jobs in Arizona are:
What are popular job titles related to Trust Safety Associate jobs in Arizona?
For Trust Safety Associate jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Trust Safety Associate jobs in Arizona look for?
The top searched job categories for Trust Safety Associate jobs in Arizona are:
What cities in Arizona are hiring for Trust Safety Associate jobs?
Cities in Arizona with the most Trust Safety Associate job openings:
$21/hr
Full-time
Medical, Retirement, PTO
Posted 11 days ago
ZipRecruiter rating
8.7
ZipRecruiter
Based on 28 frontline employees who took The Breakroom Quiz
8.0
Software companies average
Based on 4,256 frontline employees who took The Breakroom Quiz
Job description
Our Mission:
To actively connect people to their next great opportunity.
Who We Are:
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Summary:
As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is verified. Your work directly impacts the safety and success of millions of job seekers, safeguarding them from fraud and helping us fulfill our mission. If you are a detail-oriented investigator with a passion for doing the right thing, this role is for you.
The target start date for this role is 9/14/2026.
Responsibilities:
- Protect Our Users: Investigate potential fraud, account takeovers, and policy violations to maintain a safe and reliable platform.
- Verify and Validate: Proactively connect with new employers via phone (inbound and outbound) and email to verify their accounts, ensuring a high-quality experience from the start.
- Uphold Quality Standards: Meticulously review job advertisements to ensure they comply with our guidelines and protect the integrity of the job seeker experience.
- Stay Ahead of Threats: Analyze and identify emerging scam trends, collaborating with the team to adapt and evolve our prevention strategies.
- Drive Improvement: Help refine and optimize our safety protocols and validation procedures, making our team more effective and efficient.
- Serve as an Expert: Provide interdepartmental support on account validation and act as a point of contact for user-reported concerns, handling sensitive issues with empathy and professionalism.
Qualifications:
- High school diploma or GED.
- 1-2 years of experience in a customer service, support, or client-facing role.
- Ability to attend mandatory in-office training sessions in our Phoenix, AZ office.
- 1-2 years of experience in fraud detection, compliance, content moderation, or a similar Trust & Safety role.
- A sharp eye for detail and a passion for investigation and problem-solving.
- Excellent time management and organizational skills; you can handle multiple complex tasks without missing a beat.
- A collaborative and positive mindset with a strong commitment to team success.
- Exceptional communication skills, with an ability to build rapport with customers and colleagues.
- A growth mindset with an eagerness to learn, listen patiently, and implement feedback.
- Proficiency with MS Office Suite (Word, Excel) or Google Workspace.
As part of our team you'll enjoy:
- Competitive salary
- Exceptional benefits package
- Flexible Vacation & Paid Time Off
- Employer-matched 401(k) plan
The US base pay for this full-time position is $21.00/hr USD.
Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
Working at ZipRecruiter
Perks for frontline workers
From ZipRecruiter, via Breakroom
Competitive compensation
Annual bonus
RSUs for certain roles
Flexible time off
We match a percentage of your 401(k) contributions
Generous parental leave
Fertility and family-forming benefits
Pet insurance
Company-paid access to financial planning resources
Wellness stipend
Internet stipend & home office program
Snacks and occasional meals in some offices
Employee Resource Groups
Employee-driven recognition and rewards program
Live town halls
Hosted team building activities
About ZipRecruiter, in their own words
From ZipRecruiter
We’re one team with a shared mission—to actively connect people to their next great opportunity. No matter who you are or where you work from, we create an inclusive, respectful environment where everyone can do their best work.
Company values
From ZipRecruiter
Our values shape everything we do.
We are fearless builders, we foster excellence without egos, and our hearts are in it.
Diversity and inclusion statement
From ZipRecruiter
We’re passionate problem-solvers who know diverse perspectives lead to better outcomes. We celebrate wins, learn together, and value the process of working as one team.
What ZipRecruiter employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About ZipRecruiter
Sourced by ZipRecruiter
What started as a way to help small businesses find great candidates has grown into a leading online employment marketplace that connects millions of job seekers with companies of all sizes. Our sophisticated Al-matching technology is at the core of everything we do-and by analyzing billions of user interactions, it's always getting smarter. It improves the job search experience for millions of people every month and helps businesses of all sizes find and hire the right candidates quickly. We empower job seekers with the tools they need to stand out and get hired. Like a personal recruiter, we track down relevant opportunities in our marketplace, proactively pitch them to hiring managers at top companies, and deliver status updates along the way. We make it easier for people to find work We match businesses of all sizes with the best people for their open roles. Reaching millions of job seekers through our site, * email, and #1 rated job seeker app, we target the most qualified candidates to apply when a job goes live in our marketplace. The result? More quality candidates and reduced hiring times.
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Santa Monica, CA, US