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Training Director Jobs in Decatur, GA (NOW HIRING)

Monitise

Training Specialist

Marietta, GA

Bachelor's degree preferred. * 4+ years of experience developing and facilitating training in a call center or collections environment. * 2+ years of direct collections experience (1st or 3rd party ...

Chick-fil-A

Training Coordinator

Atlanta, GA

$20/hr

Self-directed and driven leader who demonstrates respect, honesty, and integrity * Adapts quickly ... As a Training Coordinator, you'll have the opportunity to invest in others, shape the future of our ...

A Team Leasing, LLC

Manager in Training

Decatur, GA

Hourly Position Summary The Manager In Training is an associate that is on a direct training plan to become a General Manager. The associate is assigned to work in one or more store locations at the ...

A Team Leasing, LLC

Manager in Training

Conyers, GA

Hourly Position Summary The Manager In Training is an associate that is on a direct training plan to become a General Manager. The associate is assigned to work in one or more store locations at the ...

ITW Alpine

Training Lead-Truss

Lawrenceville, GA

$81K - $110K/yr

The Training Lead is responsible for managing the Software Training team and providing direct supervision, coaching, and performance management for Software Trainers. This role leads the delivery of ...

Copeland

Manager, Controls Training

Kennesaw, GA

Collaborate with management (Director, Technical Sales) to develop strategies and tactical plans to build and execute the Controls Training Program * Develop and deliver the training program ...

Copeland

Manager, Controls Training

Kennesaw, GA · On-site +1

Collaborate with management (Director, Technical Sales) to develop strategies and tactical plans to build and execute the Controls Training Program * Develop and deliver the training program ...

SAIC

ZTL - ATC Training Lab Manager

Hampton, GA

Planning, coordinating, scheduling and directing operations and resources for training simulation labs * Developing, operating, and maintaining simulation scenario library * Configuring and updating ...

Unitus Security, LLC

Director

Atlanta, GA

$60K - $95K/yr

Director of SecurityUnitus Security | Atlanta, GeorgiaJoin Georgia's Premier Security Guard Service ... Conduct drills, exercises, and preparedness training. * Ensure compliance with applicable safety ...

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All JobsTraining Director JobsTraining Director Jobs in Decatur, GA

Training Director information

See Decatur, GA salary details

$27.8K

$62.6K

$137.2K

How much do training director jobs pay per year?

As of Jun 29, 2026, the average yearly pay for training director in Decatur, GA is $62,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What Does a Training Director Do?

A training director is in charge of coaching new employees and developing new training programs. Job duties include assessing business needs, coordinating program changes with management, and overseeing employee training. Training directors also monitor industry trends and perform research into training techniques. This career requires management experience in the industry in which you wish to work. Additional job qualifications for a training director include analytical, communication, and organizational skills. Some employers prefer candidates with an associate or bachelor’s degree in a related field.

What is the difference between Training Director vs Training Manager?

AspectTraining DirectorTraining Manager
CredentialsTypically requires a bachelor’s degree in education, HR, or related field; certifications like CPTD or SHRM-CP are commonSimilar credentials as Training Director, often with additional experience in team management
Work EnvironmentOversees multiple training programs, strategic planning, and department leadershipManages daily training operations, coordinates training sessions, and supervises trainers
Employer & Industry UsageUsed in large organizations, corporations, and educational institutionsCommon in mid-sized companies and organizations with dedicated training teams

The main difference is that Training Directors focus on strategic planning and overseeing training departments, while Training Managers handle daily training operations and team supervision. Both roles require similar credentials, but the Training Director typically has broader responsibilities and a higher level of oversight.

What does a Training Director do?

A Training Director is responsible for overseeing the development, implementation, and evaluation of training programs within an organization. They assess organizational needs, design curricula, and coordinate with department heads to ensure employees acquire the necessary skills. Additionally, Training Directors manage training budgets, select instructional materials, and may supervise a team of trainers or instructional designers. Their goal is to enhance employee performance and support organizational objectives.

What are some common challenges a Training Director faces when aligning training programs with organizational goals?

A Training Director often encounters challenges such as identifying evolving skill gaps, securing buy-in from leadership and employees, and ensuring that training initiatives directly support the organization's strategic objectives. Balancing immediate training needs with long-term development plans, managing budgets, and demonstrating the measurable impact of training programs are also frequent hurdles. Collaboration with department heads and continuous feedback from participants are essential to overcome these challenges and keep programs relevant and effective.

What are the key skills and qualifications needed to thrive as a Training Director, and why are they important?

To thrive as a Training Director, you need expertise in instructional design, program management, and adult learning principles, typically supported by a bachelor's or master's degree in education, HR, or a related field. Familiarity with learning management systems (LMS), e-learning platforms, and professional certifications such as CPTD or SHRM are commonly required. Exceptional leadership, communication, and strategic planning skills set top performers apart in this role. These skills ensure effective development and delivery of training programs that drive organizational growth and employee advancement.
More about Training Director jobs
What are the most commonly searched types of Training jobs in Decatur, GA? The most popular types of Training jobs in Decatur, GA are:
What job categories do people searching Training Director jobs in Decatur, GA look for? The top searched job categories for Training Director jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Training Director jobs? Cities near Decatur, GA with the most Training Director job openings:
Training Director jobs near you
Infographic showing various Training Director job openings in Decatur, GA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,637 per year, or $30.1 per hour.

Training Specialist

Monitise

Marietta, GA

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Key responsibilities

  • Facilitate new hire training programs for Collections in 1st and 3rd party environments.

  • Deliver ongoing coaching and refresher training focused on call quality, compliance, and performance metrics.

  • Train associates on FDCPA guidelines, call handling, and proper documentation.

Job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Training Specialist
About the Role

As a Training Specialist supporting Collections (1st and 3rd party), you will play a key role in developing high-performing collectors by delivering engaging training focused on compliance, customer interactions, and performance-driven results.

You will facilitate new hire onboarding and ongoing skill development sessions, ensuring associates are equipped to meet KPIs while adhering to regulations such as the FDCPA.

What You Will Do
  • Facilitate new hire training programs for Collections (1st and 3rd party environments).
  • Deliver ongoing coaching and refresher training focused on call quality, compliance, and performance metrics.
  • Train associates on FDCPA guidelines, call handling, and proper documentation.
  • Use needs assessments to identify performance gaps and recommend training solutions.
  • Support the design and development of collections-specific training content (e.g., scripts, objection handling, compliance modules).
  • Partner with Operations to reinforce KPIs such as call volume, right-party contact, promise-to-pay, and collections targets.
  • Conduct program impact analysis and support performance improvements.
  • Assist with LMS administration, scheduling, and training logistics.
What You Will Need to Have
  • High School Diploma required; Bachelor's degree preferred.
  • 4+ years of experience developing and facilitating training in a call center or collections environment.
  • 2+ years of direct collections experience (1st or 3rd party), preferably within a bank or financial institution.
  • Strong knowledge of FDCPA and collections compliance requirements.
  • Experience with adult learning principles and instructional design.
  • Experience facilitating training across multiple formats (classroom, virtual, and on-the-job training).
  • Experience with Articulate Storyline or similar training tools.
What Would Be Great to Have
  • In-depth knowledge of collections regulations, including the Fair Debt Collection Practices Act (FDCPA).
  • Bachelor's degree.
  • 5+ years of training facilitation experience in Collections or Financial Services.
  • Experience supporting high-volume hiring or training classes in Collections.
Sponsorship
  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship now or in the future, will not be considered for this role.
Benefits at Fiserv
  • Fuel Your Life program to support physical, financial, social, and emotional well-being
  • Paid holidays and generous time-off policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers' extra effort with points redeemable for rewards
  • Eight Employee Resource Groups to foster a collaborative culture
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Retirement planning and discounted shares through the Employee Stock Purchase Plan
  • Medical, dental, vision, life, and disability insurance options available starting on day one
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.


It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contactAskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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