TRAINING & DEVELOPMENT MANAGER - US/LATAM MARKET The Training & Development Manager is responsible for designing, developing, coordinating, and delivering training programs that support employee ...
TRAINING & DEVELOPMENT MANAGER - US/LATAM MARKET The Training & Development Manager is responsible for designing, developing, coordinating, and delivering training programs that support employee ...
TRAINING & DEVELOPMENT MANAGER - US/LATAM MARKET The Training & Development Manager is responsible for designing, developing, coordinating, and delivering training programs that support employee ...
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TRAINING & DEVELOPMENT MANAGER - US/LATAM MARKET The Training & Development Manager is responsible for designing, developing, coordinating, and delivering training programs that support employee ...
This professional role supports the planning, development, and delivery of organization-wide ... Collaborate with the Training Manager to design new programs and training initiatives * Promote ...
This professional role supports the planning, development, and delivery of organization-wide ... Collaborate with the Training Manager to design new programs and training initiatives * Promote ...
The Training & Development Manager is responsible for the end-to-end learning lifecycle and quality standards across all contact center channels, including Inbound/Outbound Sales, Travel Agent ...
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The Training & Development Manager is responsible for the end-to-end learning lifecycle and quality standards across all contact center channels, including Inbound/Outbound Sales, Travel Agent ...
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Be Seen First
Kelly Tractor CAT is seeking an Operations and Training Development Coordinator to support training ... This role helps coordinate training activity, track progress, support managers, and improve ...
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Be Seen First
Kelly Tractor CAT is seeking an Operations and Training Development Coordinator to support training ... This role helps coordinate training activity, track progress, support managers, and improve ...
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Participate in the development of grant concepts * Produce written grant proposals * Manage ... Support the ED in board orientations and training * Manage all non-direct service volunteers ...
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Participate in the development of grant concepts * Produce written grant proposals * Manage ... Support the ED in board orientations and training * Manage all non-direct service volunteers ...
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Regional Technical Training and Development Manager About Us: Elevated, the fastest-growing independent elevator services provider in the nation, is proudly powered by APi Group, a global leader in ...
Regional Technical Training and Development Manager About Us: Elevated, the fastest-growing independent elevator services provider in the nation, is proudly powered by APi Group, a global leader in ...
Business Development Manager
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Our training and development programs prepare you for growth and advancement. * Work-life balance ... The Business Development Manager is responsible for identifying and developing sales opportunities ...
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This involves attending relevant workshops, seminars, and training programs to enhance their ... The Business Development Manager at Princess Cruises is expected to navigate complex market ...
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Kelly Tractor - Training and Operations Development Coordinator Location: West Palm Beach, Florida ... Collaborate with department managers to identify skill gaps and create targeted training solutions.
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Corporate Development Manager - AI Trainer
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Training Development Manager information
See Boca Raton, FL salary details
$32.7K - $40.8K
4% of jobs
$40.8K - $48.8K
12% of jobs
$56.1K is the 25th percentile. Wages below this are outliers.
$48.8K - $56.8K
10% of jobs
$56.8K - $64.8K
10% of jobs
$64.8K - $72.9K
14% of jobs
The median wage is $73.1K / yr.
$72.9K - $80.9K
15% of jobs
$80.9K - $88.9K
9% of jobs
$90.7K is the 75th percentile. Wages above this are outliers.
$88.9K - $96.9K
9% of jobs
$96.9K - $104.9K
9% of jobs
$104.9K - $113K
4% of jobs
$113K - $121K
5% of jobs
$32.7K
$76.5K
$121K
How much do training development manager jobs pay per year?
What are some common challenges faced by Training Development Managers when implementing new training programs?
What does a Training Development Manager do?
What are the key skills and qualifications needed to thrive as a Training Development Manager, and why are they important?
Is BD manager a stressful job?
What is the 70 20 10 rule for training and development?
What is the difference between Training Development Manager vs Training Coordinator?
| Aspect | Training Development Manager | Training Coordinator |
|---|---|---|
| Responsibilities | Designs, develops, and oversees training programs, manages teams, and aligns training with organizational goals. | Assists in implementing training sessions, schedules courses, and supports trainers with logistics. |
| Required Credentials | Bachelor’s degree in HR, Education, or related field; often requires experience in training design and leadership. | Bachelor’s degree preferred; focus on coordination, communication, and administrative skills. |
| Work Environment | Office-based, often in corporate or educational settings, with leadership responsibilities. | Office or training facility, supporting day-to-day training activities and logistics. |
The Training Development Manager focuses on creating and managing comprehensive training programs and leading teams, while the Training Coordinator supports the execution and logistics of training sessions. Both roles require related skills and credentials but differ in scope and responsibility.
What is a training development manager?
What is the role of a training and development manager?

Full-time
Medical, Dental, Vision, Life, Retirement
Posted 16 days ago
Job description
TRAINING & DEVELOPMENT MANAGER - US/LATAM MARKET
The Training & Development Manager is responsible for designing, developing, coordinating, and delivering training programs that support employee performance, service excellence, and business objectives across the US and LATAM organization. This role serves as the primary training resource for Reservations as well as supports learning and development initiatives across Sales, Marketing and Public Relations.
Working closely with department Team Leaders, subject matter experts, and the Training & Development Specialist, the Training & Development Manager identifies knowledge gaps, develops learning solutions, and delivers engaging training programs that improve employee effectiveness, sales performance, customer experience, and operational consistency while also providing training on new product developments (new ships, new destinations, new programming).
The Training & Development Manager will lead new hire onboarding, product launches, systems training, leadership development initiatives, and ongoing professional development programs while supporting quality assurance efforts through trend analysis, coaching recommendations, and performance improvement initiatives.
Essential Functions for this role:
- Design, develop, and deliver training programs across the US organization.
- Facilitate new hire onboarding and ongoing employee development programs.
- Create and maintain training materials, job aids, reference guides, and learning resources.
- Serve as the lead trainer for new products, systems, processes, and company initiatives.
- Deliver instructor-led, virtual, and one-on-one training sessions for employees across multiple departments.
- Partner with leaders and subject matter experts to identify training needs and develop effective learning solutions.
- Measure training effectiveness through assessments, quality results, performance metrics, and participant feedback.
- Analyze quality assurance trends and performance data to identify coaching and development opportunities.
- Support coaching, performance improvement initiatives, and continuous learning across the organization.
- Maintain accurate training records, reporting, and completion tracking.
- Support organizational change initiatives through effective communication, training, and employee engagement.
- Build positive working relationships with employees and leaders across departments.
- Adhere to company policies, procedures, and workforce expectations.
- Achieve established training, development, and performance objectives that support organizational success.
This job description is not designed to cover all of the comprehensive duties and responsibilities of the Training & Development Manager role. Duties and responsibilities may change at any time with limited notice.
About YOU
Your skill set will include:
- Positive, can-do attitude
- Reliable, self-motivated, and able to work independently
- Passion for developing people and helping others succeed
- Excellent verbal, written, presentation, and interpersonal communication skills
- Strong facilitation, coaching, and relationship-building abilities
- Highly organized with strong time management and prioritization skills
- Exceptional problem-solving skills, accuracy, and attention to detail
- Ability to manage multiple priorities in a fast-paced and evolving environment
- Quick learner with a desire to continuously improve and adapt to change
- Team-oriented, collaborative, and results-driven
- Strong computer skills, including Microsoft Office and learning technologies
- Ability to analyze performance trends and identify development opportunities
- Passion for delivering exceptional employee and customer experiences
- Ability to work effectively with employees and leaders at all levels of the organization
- Experience creating and delivering training materials, presentations, and learning programs
- Experience in the travel, hospitality, cruise, or luxury service industry preferred
It is Desirable for You to Have:
- Previous experience in Training, Learning & Development, Quality Assurance, Coaching, or Contact Center Operations
- Experience facilitating instructor-led and virtual training programs
- Experience developing training content, job aids, and learning resources
- Experience in the Cruise Industry, Travel Industry, Hospitality Industry, or Luxury Service environment
- Experience supporting cross-functional training initiatives and organizational change programs
- Willingness to travel periodically to support training initiatives, meetings, conferences, and business needs
- Strong computer and multi-system navigation skills
- Ability to manage multiple priorities while maintaining exceptional guest experience and attention to detail
- Experience with an ocean-cruising company; luxury travel experience preferred
- Experience with Sabre flight software a plus
Our Contact Center is open 7 days a week. 9:00am to 8:00pm EST Monday through Friday and Saturdays & Sundays (10:00am-6:00pm EST)
Please note: This is a HYBRID schedule so shifts Monday through Thursday are in the office; Friday through Sunday are remote workdays.
Work Environment:
This is a HYBRID schedule so shifts Monday through Thursday are in the office; Friday through Sunday are remote workdays. Home-based office environment must be quiet with no outside noise or interruptions.
Office location: 4000 Hollywood Blvd. Suite 625-S Hollywood, FL 33021
Scenic Tours USA, Inc. offers very attractive compensation package including a competitive salary and rich benefits package including Medical, Dental and Vision coverage, Life Insurance, Short Term and Long Term Disability coverage and a 401k plan with a company match.
Scenic Tours USA, Inc. is an Equal Opportunity Employer.